Vacancy for Customer Care Representative at UpperMark Solutions Limited
UpperMark Solutions Limited is a full-service digital marketing agency that offers a comprehensive variety of digital marketing services to small, medium, and large-sized organisations in Lagos, Abuja, and other Nigerian cities, as well as internationally. We have a strong ambition for success as a very ambitious organisation, which has aided in assuring customer happiness and client retention.
Title: Customer Care Representative
Location: Lagos
Employment Type: Full-time
Description
- We are seeking a dedicated and empathetic Customer Care Representative to join our team and contribute to our mission of delivering top-notch customer support.
- As a Customer Care Representative, you will be the first point of contact for our valued customers.
- Your primary responsibility is to provide excellent customer service and support, addressing their inquiries, and concerns, and resolving any issues they may encounter.
- You will play a crucial role in ensuring our customers have a positive and seamless experience with our services.
Key Responsibilities
- Provide exceptional customer service through various communication channels, including phone, email, chat, and social media.
- Actively listen to customers, understand their needs, and provide accurate and timely information or solutions.
- Call and follow up with clients.
- Accurately document customer interactions, issues, resolutions e.t.c.
Salary Range
- N50,000 – N100,000 / month.
Deadline: 16th October, 2023.
How to Apply: Interested and qualified candidates should forward their CV to: career@uppermarksolutions.com using the position as the subject of the email.
Vacancy for Customer Care Representative at UpperMark Solutions Limited