Massive Recruitment for Customer Service Role at Airtel Nigeria
Airtel Nigeria is a big company that gives phone and internet services in Nigeria, with its main office in Lagos. It’s one of the top four companies in Nigeria with over 39.8 million customers.
Airtel Nigeria wants to hire a manager. They offer services like 2G, 3G, and 4G internet, mobile money, and business services.
They’re looking for people to apply for a job in customer service at Airtel Nigeria.
Customer Service Application SME
Job Details:
- Full-time
- Need a bachelor’s degree
- Location: Nigeria
Job Description:
The Customer Service Applicant SME will take care of all the applications, tools, and things needed to help customers at Airtel Nigeria.
This job needs someone who knows a lot about this stuff and can work closely with the IT team to make sure Airtel Nigeria gives good customer service.
Job Responsibilities:
The Customer Service Application SME’s responsibilities include:
- Supporting Airtel Nigeria Sales: Carry out tasks according to the plan for Customer Service Application to help Airtel Nigeria sell more.
- Managing Projects: Lead projects related to Customer Service Application in Airtel Nigeria, working with different teams to make Airtel Nigeria better.
- Improving Processes: Find ways to make processes better in the assigned area, making things simpler for customers and getting results faster.
- Efficient Deliveries: Make sure changes are made quickly and accurately, helping Airtel Nigeria reach customers faster and better.
How to Manage Projects;
- Making Sure Projects Are Done Right
- Have Good Rules for Getting Things Done: Make sure the right people are in charge and that everyone knows what to do.
- Finish Projects on Time and on Budget: Make sure the computer stuff is done right so that products can be sold.
What You Need:
- Be Good at Planning and Organizing: Know how to plan and organize big jobs.
- Be Good at Talking and Writing: Be able to explain things clearly.
- Know How to Use New Technology: Know how to use new technology to solve problems.
- Know How to Change How Things Are Done: Know how to make things work better.
Experience and Education:
- Must have a Master’s or Bachelor’s degree in computer science, systems analysis, or a similar field.
- Need to have worked for five to seven (5-7) years in designing and delivering applications for Customer Service.
- Should have experience working in a setup where multiple vendors manage IT services.
- Must have proven experience in completing projects in the relevant field.
- Should have experience in revamping and making products, services, and processes simpler.
Method of Application
Qualified and interested candidates should Apply by Clicking the Button below.
Deadline: Not Specified
Massive Recruitment for Customer Service Role at Airtel Nigeria