Call Center Customer Service Representative (Work From Home) at LSA – Apply Now
If you’ve been searching for a remote call center job that combines flexibility, great pay, and meaningful work, this opportunity is for you. The Language Services Associates (LSA) is currently hiring passionate individuals for the role of Call Center Customer Service Representative (Work From Home).
Founded in 1991, LSA has grown into a global leader in language-based services, serving over 2,000 clients in 230+ languages. With a diverse workforce of more than 240 employees and over 3,000 contracted linguists worldwide, LSA helps organizations and individuals communicate effectively in an ever-connected world.
This remote position allows you to work from the comfort of your home while contributing to a company whose mission is to help people and businesses survive and thrive in a global environment.
💼 Job Overview: Work From Home Call Center Customer Service Role
As a Call Center Customer Service Representative, you’ll play an essential role in connecting clients with professional interpreters over the phone. Your responsibility is to ensure every call is handled efficiently, professionally, and with empathy.
While LSA’s headquarters is in Horsham, Pennsylvania, the company is currently operating remotely due to the global pandemic. Employees will continue to work from home until a safe return to the office is possible.
This position is ideal for individuals with excellent communication skills, a passion for helping others, and a desire to build a lasting career in customer service.
🌟 Key Responsibilities
As an LSA Call Center Customer Service Representative, your day-to-day tasks will include:
-
Assisting clients by collecting accurate details and connecting them with interpreters quickly.
-
Handling high-volume inbound calls efficiently and professionally.
-
Providing outstanding customer support that reflects LSA’s values of empathy, respect, and accuracy.
-
Ensuring all interactions are confidential and conducted with integrity.
-
Learning and using various software tools to manage calls and client interactions.
-
Maintaining composure and professionalism in a fast-paced remote environment.
Your mission is simple but impactful — to help people bridge language barriers and access essential communication services when it matters most.
🧩 Job Requirements
Before applying for this remote customer service job, make sure you meet the following requirements:
-
A personal computer or laptop with a working camera and stable internet connection (essential for remote work).
-
Ability to deliver an exceptional customer experience on every call.
-
Strong computer literacy and adaptability to new software systems.
-
Commitment to maintaining confidentiality of all client interactions.
-
Excellent problem-solving and multitasking abilities.
-
A positive, team-oriented mindset with a professional attitude.
Note: Multi-language ability is an advantage but not required for this role.
🎓 Qualifications
To be eligible for this position, you must have:
-
A high school diploma or equivalent qualification.
-
Proven success in a previous customer service or call center role.
-
The ability to work remotely during emergency situations or company transitions.
💰 Salary and Benefits
LSA provides a competitive compensation and comprehensive benefits package for full-time employees. These benefits include:
-
Medical, Dental, and Vision Insurance
-
401(k) Retirement Plan with partial employer match
-
Paid Time Off and holiday benefits
-
Professional development and career growth opportunities
-
Supportive and multicultural remote work environment
LSA is deeply committed to employee development, ensuring that each team member has the tools, training, and support to grow professionally.
🏢 About LSA – Language Services Associates
Since its founding in 1991 by Laura K.T. Schriver, LSA has become a trusted partner for businesses and government agencies seeking reliable language interpretation and translation solutions.
Headquartered in Horsham, Pennsylvania, the company operates with a mission to empower global communication. LSA works with industries such as:
-
Healthcare
-
Legal
-
Education
-
Finance
-
Government services
The company’s 3,000+ contracted linguists serve clients worldwide, making LSA one of the most reputable names in multilingual communication services.
💉 Covid-19 and Vaccine Policy
As a government contractor, LSA complies with federal vaccination mandates. Proof of vaccination is required for all employees.
While this role is currently remote, a partial return to the Horsham office may occur in the future when it’s safe. The company prioritizes employee health and follows all recommended safety measures.
⚖️ Equal Opportunity Employer
LSA is an Equal Opportunity Employer (EOE). The company welcomes applicants from all backgrounds and ensures a discrimination-free environment regardless of race, gender, age, disability, religion, sexual orientation, or veteran status.
Qualified applicants will receive fair consideration in the hiring process.
📝 How to Apply
If you’re ready to join a company that values diversity, service, and global communication, follow these steps to apply:
-
Visit the official application page:
👉 Apply Here -
Complete your online application form.
-
Be sure to review all requirements and ensure your remote work setup (internet and webcam) is ready.
-
Shortlisted candidates will be contacted for the next stage of the hiring process.
💬 Why You Should Apply
Working as a Remote Call Center Customer Service Representative at LSA is not just another job — it’s an opportunity to:
-
Work remotely and balance life effectively.
-
Gain experience in a fast-growing international organization.
-
Support meaningful work that helps people overcome language barriers daily.
-
Enjoy great pay and benefits while working in a multicultural environment.
-
Advance your career through training and mentorship programs.
If you are passionate about communication, service, and teamwork, LSA is the perfect place to grow your career.
🔍 Related Job Searches
If this opportunity excites you, you might also be interested in other remote job openings, such as:
These roles are becoming increasingly popular as organizations worldwide embrace remote-first work models.
❓ Frequently Asked Questions (FAQs)
1. Is this a full-time or part-time position?
This is a full-time remote position with structured working hours.
2. Do I need prior call center experience?
Yes, LSA prefers candidates with previous customer service or call center experience. However, individuals with strong communication skills and fast learning ability may also be considered.
3. Can I work from anywhere in Nigeria?
Yes. This role is fully remote, allowing you to work from any part of Nigeria, provided you have a stable internet connection.
4. Is training provided?
Yes, LSA provides onboarding and job-specific training to help you succeed in your role.
5. What kind of calls will I handle?
You’ll handle client inquiries and connect them to professional interpreters. It’s a role that requires patience, empathy, and professionalism.
6. When is the application deadline?
Applications are reviewed on a rolling basis, so early submission is encouraged.
🏁 Final Thoughts
The LSA Remote Call Center Customer Service Representative Job 2025 offers an incredible opportunity to work from home, earn a competitive salary, and make a global impact. If you are passionate about helping people and ready to build a rewarding career in customer support, this role is the perfect fit.
Don’t miss your chance — apply today and become part of a team that’s transforming communication across the world!
👉 Apply now at: https://up2staff.com/call-center-customer-service-at-lsa
remote call center jobs, work from home jobs in Nigeria, customer service representative jobs, LSA recruitment, online customer support jobs, virtual call center careers, remote customer support roles 2025.
Would you like me to add a LinkedIn caption to promote this article next?