Bank Tellers and Customer Care Officers in a High Rank Commercial Bank


Roleplay Careers – Our client, a reputable Commercial Bank, is recruiting to fill the positions below:

 

 

Job Titles: Bank Teller and Customer Care Officer (CCO)

Location: Nationwide
Employment Type: Contract
Sector: Financial Services Institution (FSIs) – Retail Bank

Job Description

  • We are recruiting bank Tellers and Customer Care Officers (CCOs) nationwide who will be responsible for assisting customers with processing transactions, such as deposits, withdrawals, payments, resolving complaints or account discrepancies, and answering questions.

Responsibilities

  • Providing excellent customer service on a consistent basis
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.

Requirements

  • Must be willing to attend and successfully complete a mandatory 3-day training program in FCT – Abuja, Lagos, or Port Harcourt
  • Must NOT be older than 24 years of age as of 31st December 2021
  • Must have completed the mandatory National Youth Service Scheme (NYSC)
  • Must be computer literate, proficient in the use of basic computer software / programs i.e., Microsoft Office (Excel, PowerPoint, Word etc.)
  • Must possess excellent customer service traits / skills
  • Must be smart, confident, attentive to details and a quick learner
  • Candidates must be willing to work anywhere in the country irrespective of where training was attended.
  • Must possess a minimum of a Second-Class degree (in any discipline) from a Federal, State or Private University
  • Must possess excellent communication skills (written and spoken i.e., be able to speak English fluently and communicate properly)
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How to Apply
Interested and qualified candidates should:
Click here to apply

Note: Only qualified candidates would be contacted

 

Application Deadline  Tuesday, 7th September, 2021

 

 

Important Notes

The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview

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Publisher’s Note:

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