Caret Latest Job Vacancies

Caret – We vet, hire and manage exceptional non-tech talent for the world’s most ambitious companies. We do this by sourcing, upskilling, and managing highly talented people who can hit the ground running and enable our clients to achieve their business goals.

We are recruiting to fill the position below:

Job Title: Customer Success Associate

Location: Remote
Employment Type: Full Time

Job Description

  • In this role, the ideal candidate will act as the first point of contact for customers with requests or complaints, and are expected to provide information and resolve issues in an exceptional way.

What we are looking for

  • We are looking for problem solvers who are genuinely excited about helping people get unstuck.
  • Our ideal candidate is curious, empathetic and detail oriented.
  • You are a great communicator, proactive and responsive.
  • You can troubleshoot and investigate how to address a problem, and you go beyond what customers ask for to identify what they really need.
  • You strive for excellence in all you do, and you understand the value of responding in a timely and efficient manner to customer requests in a way that maintains high customer satisfaction.

A Day in this Role
A typical day for you in this role looks like:

  • Managing inbound requests from customers in a prompt and professional manner
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Escalating complex requests through appropriate channels
  • Following up with customers to ensure resolution
  • Occasionally calling customers to resolve issues quicker (in the event of prolonged email back and forths)
  • Keeping records of customer interactions, process customer accounts and file documents
  • Ultimately, we are looking for people who don’t just respond quickly to requests, but solve problems to make our customers’ experience our products better.

What you should have / Be able to do
In this role, you will be dealing with at least 60 tickets everyday. These are a combination of inquiries, requests and complaints from eager, sometimes impatient and disgruntled customers. We expect you would be able to respond to these messages in a calm and welcoming manner at all times. You should also have:

  • Excellent writing, speaking, comprehension and interpersonal skills
  • Keen attention to details
  • Empathy and patience
  • Ability to be proactive, take ownership and initiative
  • A passion for building amazing products and user experiences
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Ability to multitask, prioritize, and manage time effectively
  • A working laptop that you know how to use dexterously
  • Familiarity with Google Suite
  • Bonus if you are familiar with tools like Zendesk (or other CRM systems and practices).

What you don’t need:

  • A University Degree or prior experience in customer support roles.

Compensation and Benefits

  • Expected salary: NGN 100,000 (net monthly)
  • Work remotely: Live and work wherever you like!
  • Monthly data stipend.
  • One-time remote office set-up stipend.
  • Continuous learning and development initiatives.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What You Can Expect in the Hiring Process

  • Pre-employment assessment. Get to flex your skills by showing what you can do in a series of short, timed exercises.
  • Application form. Let’s learn more about your experience and interest in this role.
  • Intro Call. Chat with potential teammates about what it’s like to work with us.
  • Take-home Assignment. Show us how you work in a simulated activity that mimics your day-to-day in this role.
  • Team Interview. Let’s learn more about you, give feedback on your assignment, and answer any lingering questions on your mind.
  • Manager Call. Final check to make sure all is in order.
  • Offer stage and hiring wrap-up. If all goes great, get an offer letter and get ready to make magic with us.

 

 

 

 

Job Title: Reconciliation Data Analyst

Location: Remote
Team: Finance and Administration
Level: Entry level

Job Summary

  • As part of an ongoing engagement, we are looking to hire a Reconciliation Data Analyst.
  • This position is remote, meaning you can work anywhere! The ideal candidate will be responsible for handling data reconciliations and similar basic accounting tasks.

Responsibilities (A day in this role)
Your typical day in this role will involve:

  • Handling bank reconciliations and cross-referencing between bank statements and supporting documents.
  • Identifying accounting outliers in statements, reports, and documentation.
  • Providing support with audits, fact checks, and resolving discrepancies.
  • Keeping well-organized records and preparing financial reports where required.
  • Escalating complex requests through appropriate channels and ensuring their resolution.

Requirements
What we are looking for:

  • Interested candidates should possess relevant qualifications
  • We are looking for a detail-oriented and highly organized person with basic accounting skills.
  • You love seeing things in order, know how to balance accounts, and have experience ensuring financial records are accurate and well kept.
  • You like learning new things and you’re always looking for new ways to improve processes.
  • You can proactively troubleshoot and investigate how to address a problem, and you go beyond what you’re assigned to identify what is actually needed.
  • You strive for excellence in all you do, and you understand the value of clear and timely communication.

Skills:
What you should have/be able to do

  • This role involves dealing with highly sensitive and confidential financial information.
  • As such, a successful candidate will have experience dealing with accounting information and have demonstrated being meticulous in this role.
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Other Requirements:
They also have:

  • 1-2 years experience in a similar role.
  • Excellent writing, speaking, comprehension and interpersonal skills.
  • Familiarity with basic accounting principles and financial reporting best practices.
  • Keen attention to detail, exceptional organizing & analytical skills.
  • Ability to be proactive, take ownership and take initiative.
  • Tech-savvy, including familiarity with tools like Google Workspace and Microsoft Excel.
  • A working laptop that you know how to use dexterously.

Compensation and Benefits

  • Expected salary: 150,000 Naira
  • Work remotely: Live and work wherever you like!
  • Monthly data stipend
  • One-off remote office set-up
  • Continuous learning and development initiatives.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What You Can Expect in the Hiring Process

  • Pre-employment assessment. Get to flex your skills by showing what you can do in a series of short, timed exercises.
  • Application form. Let’s learn more about your experience and interest in this role.
  • Intro Call. Chat with potential teammates about what it’s like to work with us.
  • Take-home Assignment. Show us how you work in a simulated activity that mimics your day-to-day in this role.
  • Team Interview. Let’s learn more about you, give feedback on your assignment, and answer any lingering questions on your mind.
  • Manager Call. Final check to make sure all is in order.
  • Offer stage and hiring wrap-up. If all goes great, get an offer letter and get ready to make magic with us.

 

 

 

 

 

Job Title: Sales Executive

Location: Abuja and Lagos

Job Summary

  • We are looking to add target driven, go-getters with phenomenal communication skills to our fast-growing team.
  • As part of an ongoing engagement, we are hiring Sales Executives based in Lagos and Abuja for a full-time role. This role is full time and location based.

What We are Looking For

  • Our ideal Sales Exec is a target-driven, self-starting, go-getter who gets excited by closing deals. You are a personable, articulate and convincing communicator who exudes energy. You’ve been told that you can sell sand in the desert.
  • You are self-sufficient and thrive in an active working environment. You continuously look for the best ways to improve any situation. You strive for excellence in all you do, and you understand the value of clear and timely communication.

A Day in This Role

  • A typical day in this role includes actively hitting the streets to source, engage, and close partnerships with restaurants and food delivery businesses.
  • You’ll have a workspace to work from, but we expect you’ll spend most of your days out and about, in meetings and conducting site visits with our potential partners.

What You Should Save / Be Able To Do
Our ideal Sales Executive is calm under pressure, not easily flustered, and can think of creative solutions to challenges. As such, we are looking for someone with demonstrated track record in hitting targets who has:

  • 2 – 3 years sales experience (bonus points if this experience is in selling within the FMCG / food sector).
  • Excellent sales and negotiation skills
  • Excellent presentation, communication, and people skills
  • Demonstrated ability to deliver compelling sales pitches.
  • Business acumen and familiarity with business terminologies.
  • Problem solving skills, especially being able to creatively think up ways to overcome blockers.
  • Strong IT skills, in particular, familiarity with Google Suite, Microsoft Office, and sales and CRM tools (e.g. Salesforce).
  • Experience in start-up environment is a plus
  • It’s okay if you don’t meet all the requirements. We are always looking for exceptional talent so, if you think you’ll be a great fit for this role, shoot your shot!

What does success in this role look like?

  • This role is mostly performance and target driven. From day 1, your sales targets will be communicated to you. Success looks like your ability to consistently hit your sales targets, day-to-day, week-to-week, month-on-month.

Compensation and Benefits

  • Expected salary: up to NGN 150,000 monthly gross.
  • Monthly airtime, data and transport stipend.
  • Continuous learning and development initiatives.
  • Paid time off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What You Can Expect in the Hiring Process

  • Pre-employment assessment. Get to flex your skills by showing what you can do in a series of short, timed exercises.
  • Application form. Let’s learn more about your experience and interest in this role.
  • Intro Call. Chat with potential teammates about what it’s like to work with us.
  • Take-home Assignment. Show us how you work in a simulated activity that mimics your day-to-day in this role.
  • Team Interview. Let’s learn more about you, give feedback on your assignment, and answer any lingering questions on your mind.
  • Manager Call. Final check to make sure all is in order.
  • Offer stage and hiring wrap-up. If all goes great, get an offer letter and get ready to make magic with us.

 

 

 

 

 

 

 

Job Title: Administrative Associate

Location: Lagos (You’ll need to report to the office in Ikeja at least 2-3 times weekly)
Employment Type: Full Time

Job Description

  • As part of an ongoing engagement, we are looking to hire an administrative associate for a full-time, location-based position.
  • In this role, the ideal candidate would work closely with the People Operations team in a high-growth fintech startup to ensure that operations, processes and systems are well documented, organized, and executed.
  • You will also be responsible for fostering a conducive and supportive environment for our team.
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What We are Looking For

  • We are looking for a self driven problem solver who is genuinely excited about working in a young, fast growing company and supporting the team to build strong administrative foundations.
  • Our ideal candidate is empathetic, detail-oriented, and can make independent decisions. You understand stakeholder management and are able to communicate in a timely, responsive manner. You are a great communicator, collaborator, and organizer. You can troubleshoot and investigate how to address a problem, and you go beyond the tasks assigned to you.
  • You strive for excellence in all you do, and you understand the value of working in a timely and efficient manner. You pride yourself in producing good quality work that helps improve people and processes.

A Day in This Role
In this role, you will be working directly with the founder to build a strong foundation for the company. Some functions you’ll be working on include: (1) People Operations, (2) Operations and Logistics, and (3) Research and Communication. A typical day for you looks like:

  • Support with in-house and external meetings/events – meeting rooms, feeding.
  • Managing office housekeeping – cleaners and managing office consumables stock supply.
  • Managing incoming and outgoing mails and packages – receiving, sorting and distribution of incoming mail and dispatching outgoing mail.
  • Support with tasks related to onboarding of new employees.
  • Manage team merchandise, monitor levels and send merch to new employees, partners and planned events.
  • Support with travel and accommodation arrangements for employees.
  • Manage process of arranging computer repairs for Lagos staff and file insurance claims.
  • Taking up other duties as assigned.

What You Should Have / Be Able to Do
You’ll excel in this role if you have:

  • Excellent writing, speaking, comprehension, and interpersonal skills
  • Keen attention to details
  • Empathy and patience
  • Exceptional stakeholder management skills
  • Ability to be proactive, take ownership and initiative
  • A passion for supporting people
  • Ability to prioritize and manage time effectively
  • Familiarity with productivity and collaboration tools (e.g. Google Suite).

Compensation and Benefits

  • Expected monthly salary: 150,000 Naira
  • Work remotely: Live and work wherever you like!
  • Continuous learning and development initiatives.
  • Work laptop, airtime reimbursements and data stipends.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What You Can Expect in the Hiring Process

  • Pre-employment assessment. Get to flex your skills by showing what you can do in a series of short, timed exercises.
  • Application form. Let’s learn more about your experience and interest in this role.
  • Intro Call. Chat with potential teammates about what it’s like to work with us.
  • Take-home Assignment. Show us how you work in a simulated activity that mimics your day-to-day in this role.
  • Team Interview. Let’s learn more about you, give feedback on your assignment, and answer any lingering questions on your mind.
  • Manager Call. Final check to make sure all is in order.
  • Offer stage and hiring wrap-up. If all goes great, get an offer letter and get ready to make magic with us.

 

 

 

 

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  8. Customer Service Jobs

 

 

RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

  1. Scholarship In America

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
  • They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
  • All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
  • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
  • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
  • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
  • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for interview

Publisher’s Note:

Deroundtable.com is a job, vacancy, career opportunity blog. We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.

Deroundtable.com is not an agent of this organization, we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.

Deroundtable admins will never call any applicant requesting for payment of my kind or request for any OTP code.

Our services are absolutely free of charge.
Beware of fraudsters

 

What is a cover letter?

A cover letter is a one-page document that you submit with your resume to express your interest in a job opening. The purpose of a cover letter is to introduce yourself to an employer and provide a brief overview of your work history, professional skills, and an explanation why you’re the best fit for that job.

While your resume focuses on your qualifications and achievements, your cover letter expands on those achievements, showcases your personality, and explains why you’d be a good fit for the company.

How to write a cover letter that gets you the job

Here’s how to make a great cover letter for a job application:

Underneath your name in your cover letter header, list the following contact details:

  • First and last name
  • Email address (something professional, usually including your name)
  • Phone number
  • Mailing address (optional)
  • Linkedin profile link (optional)
  • Portfolio or website (optional)

After your header, include the date and following company contact information:

  • First and last name of the person you’re writing to, or the relevant department
  • Company address
  • Company phone number
  • Hiring manager’s email address

 

2. Address the hiring manager (ideally by their name)

Next, address your cover letter to the hiring manager by name if possible. A standard cover letter salutation includes the hiring manager’s first and last name, and begins with a “Mr.”, “Ms.”, or another relevant professional title.

3. Write an attention-getting opening paragraph

Start your cover letter with an informative, direct introduction by including the following details in the first one or two sentences:

  1. Job position: The title of the advertised position
  2. Company name: The name of the company you’re applying to
  3. How you discovered the opening: Whether you saw the job on LinkedIn, a job board, or were recommended to apply by a friend
  4. Intention to apply: An enthusiastic announcement that you’re applying for the open role and why you’re interested in or qualified for it
  5. Notable accomplishments: If you have relevant work experience, highlight one or two of your most notable achievements in your introduction to immediately grab the employer’s attention

 

 

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