Concept Nova Ongoing Employment Opportunities

Concept Nova is a subsidiary of the Concept Group and is Africa’s fastest growing technology solutions company, specialising in Business Intelligence, Asset Management and Remote Monitoring solutions. Concept Nova delivers technology-driven solutions that increases transparency, efficiency, cost savings and revenue generation. Serving over 200 clients across diverse industries, we are changing the face of technology development by delivering premium services at competitive prices.

We are recruiting to fill the position below:

Job Title: Recovery and Control (Technical Support) Officer

Location: Nigeria

Job Summary

  • The Technical Support Officer will act as a liaison, provide product and services information and resolve any emerging problems that Concept Nova clients might face with accuracy and efficiency.
  • The target is to ensure excellent service standards and maintain high customer satisfaction.

Duties and Responsibilities

  • Providing administrative support for Control Room Officers on the field during recovery operations and emergency situations
  • Effectively managing large amounts of incoming call and email enquiries from vehicle owners or their representatives and responding promptly to them
  • Providing information, advice and assistance to clients or vehicle users under Concept Nova’s jurisdiction and following up to ensure resolution
  • Ensuring that records are updated daily in the Control Room with regards to customer databases, vehicle status reports, subscription detail for client and termination status on the grid as well as vital information via dedicated software provided
  • Ensuring that all vehicles on the grid are accounted for
  • Generating sales leads
  • Identifying and assessing customers’ needs to achieve satisfaction as well as handling and resolving customers’ complaints by following communication procedures, guidelines and policies for resolving issues
  • Building sustainable relationships of trust with customers through open and interactive communication
  • Taking the extra mile to engage customers by responding promptly to their inquiries and providing accurate, valid and complete information from customers by using the right methods or tools
  • Handling complaints, providing appropriate solutions or alternatives within the time limit and following up to ensure resolution
  • Obtaining and evaluating all relevant information to handle product and service inquiries
  • Setting up new customer accounts and performing customer verifications
  • Organizing workflow to meet customers’ timeframes by processing orders, forms, applications and requests
  • Providing feedback on the efficiency of the customer service process
  • Any other tasks assigned by the Supervisor.

Requirements

  • Minimum of B.Sc. / B.Eng. / HND in Science or Engineering with relevant experience
  • Possess a positive attitude and pleasant demeanour
  • Hard-working and committed to the role and the organization
  • Desire to provide quality client service and support
  • Meticulous and highly attentive to detail
  • High level of integrity and regard for confidentiality
  • Professional presentation
  • Ability to work effectively and collaboratively in a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.

 

 

 

Job Title: Corporate Sales Executive

Locations: Abuja (FCT) and Rivers
Employment Type: Full-time

Duties & Responsibilities

  • Must be good with strategic planning for effective results.
  • Overseeing the overall activities of the sales team.
  • Coordinates monthly, quarterly and annual sales plans for the team.
  • Monitoring and identifying key strengths of each team member and assigning tasks accordingly.
  • Motivating the sales team and creating an atmosphere for healthy competition.
  • Providing the sales team with constructive feedback and help with solving and meeting client needs.
  • Writing reports and presenting to management for decision making.
  • Must be able to train and educate the team on best sales practices.
  • Oversee day to day operations of the team.
  • Discovering training needs and providing coaching.
  • Supervise essential key account possibilities.

Qualifications / Requirements

  • A Bachelor’s Degree in Marketing, Sales or any related field.
  • 6 years of progressive experience in sales is required with proven work experience as a team leader.
  • Must be enthusiastic about Technology with respect to the Internet of Things (IoT).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: sales.careers@conceptgroup-ng.com using the Job Title as the subject of the mail.

 

 

 

 

 

 

Job Title: Corporate Sales Executive

Location: Nigeria

Employment Type: Full-time

Duties & Responsibilities

  • Must be good with strategic planning for effective results.
  • Overseeing the overall activities of the sales team.
  • Coordinates monthly, quarterly and annual sales plans for the team.
  • Monitoring and identifying key strengths of each team member and assign tasks accordingly.
  • Motivating the sales team and creating an atmosphere for healthy competition.
  • Providing the sales team with constructive feedback and help with solving and meeting client needs.
  • Writing reports and presenting to management for decision making.
  • Must be able to train and educate the team on best sales practices.
  • Oversee day to day operations of the team.
  • Discovering training needs and providing coaching.
  • Supervise essential key account possibilities.

Qualifications / Requirements

  • A Bachelor’s Degree in Marketing, Sales or any related field.
  • 6 years progressive experience in sales is required with proven work experience as a team leader.
  • Must be enthusiastic about Technology with respect to the Internet of Things (IoT)

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: sales.careers@conceptgroup-ng.com using the Job Title as the subject of the mail.
And:
Click here to apply online

 

 

 

 

Job Title: Intermediate Back-end Developer

Location: Nigeria

Duties & Responsibilities

  • Participate actively in requirements gathering and analysis
  • Collaborate with the relevant teams and departments to produce software design and architecture
  • Write clean, readable, and testable code that is scalable and well documented
  • Maintain, update, refactor and debug new and existing codes
  • Test and deploy applications and systems
  • Serve as an expert within your area of competence
  • Provide technical support when necessary
  • Keep up to date with the terminology, concepts, and best practices for coding
  • Develop ideas for new programs, products, or features by monitoring industry developments and trends
  • Record and report data to the appropriate parties, such as clients, leadership, or management
  • Commit to continuous improvement, education, and training to remain current on best practices, new programming languages, and to better assist other team members.
  • Take lead on projects when necessary.

Qualifications / Requirements

  • Degree in Computer Science, Engineering or other related fields
  • 3+ years of hands-on experience in backend software development using PHP and MySQL or any other backend languages
  • 2+ years experience working with Laravel and/or Lumen or Express or Django and/or Django Rest Framework
  • Experience in NodeJS, ReactJS, and MongoDB would be a plus
  • Working knowledge of PHP, Laravel/Lumen, Javascript, Node.js, MySQL, and MongoDB
  • Working understanding of front-end web technologies like HTML5, CSS3, and VanillaJS
  • Proficient knowledge of version control & SSH
  • Deep technical understanding of RESTful API’s
  • Working experience with cloud hosting platforms.
  • Understanding of object-oriented PHP programming.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.

 

 

 

 

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position of:

Job Title: Analyst – Portals and ePayments, Digital Services

Job Identification: 1269
Location: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Portal & e-Payment
Division: Digital Services

Description

  • Develop and execute digital payment, Portal and API monetization solutions that generate incremental revenue and reduce dormancy in line with the digital transformation journey
  • Lead product requirements gathering and solution discovery discussions with clients and partners (issuers, acquirers, merchants, payment services providers)
  • Own and maintain an updated product roadmap for the various portal, payment and API monetization initiatives across digital channels.
  • Support the planning and defining requirements for the Payment Gateway, digital payments products and features, merchants, including: driving the consumer experience, developing the detailed product plan, building the go-to-market strategy, identifying product success metrics and reporting.
  • Develop and maintain an appropriately prioritized backlog of user stories for implementation across the different projects
  • Design and execute pilot projects to determine best approach to deployment, and gain customer insight before actual scale-up
  • Develop and maintain an appropriately defined, prioritized backlog items (user stories, features, epics) for implementation across the different projects
  • Analyze and execute on improvement strategies based on project outcomes, e.g. lessons learnt, customer feedback and project closure reviews
  • Perform Customer Lifecycle Management activities that translate into elongated customer life cycle.
  • Contribute and participate in brainstorming and ideation sessions and cross functional Customer Lifecycle Management meeting as may be required.
See also  Vacancies at Grassroots Researchers Association (GRA)

Requirements
Education:

  • First Degree in any related discipline (a Degree in Computer Science, Engineering or a technical field is an added advantage)
  • Possession of Agile/Project Management certification
  • Fluent in English

Experience:

  • 3 – 7 years’ experience in an area of specialization; with experience working with others
  • Experience and background in implementation and development of payment systems
  • Experience in digital product management/Direct Marketing in telecommunications or FINTECH industry
  • Experience in defining business requirements, leading workshops and discovery session.
  • Demonstrated expertise in the use of data, metrics and customer insight for improving product performance design
  • Experience in working with cross-functional teams and leading execution in an agile delivery model
  • Good understanding of customer data analysis, propensity modelling and segmentation techniques; excellent understanding of data manipulation and interrogation techniques.

Application Closing Date
26th April, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

Job Title: Intermediate Front-end Developer

Location: Nigeria
Employment Type: Full-time

Job Summary

  • As an Intermediate Front-end Developer, you will work with the software development team to create, maintain, and improve new and existing front-end applications and processes.
  • You will use your understanding of programming languages and the relevant tools to analyze current codes, formulate more efficient processes, solve problems and create a more seamless experience for users.
  • You should have excellent communication, computer and project management skills.

Qualifications / Requirements

  • Degree in Computer Science, Engineering, or other related fields
  • 3+ years of hands-on experience in back-end software development using HTML and CSS3
  • 2+ years experience working with React.JS or Vue.JS
  • Experience in Adobe XD or any other UI/UX tool plus.

Skills / Competencies:

  • Working knowledge of PHP, Laravel / Lumen, Javascript, Node.js, MySQL and MongoDB
  • Working understanding of front-end web technologies like HTML5, CSS3 and VanillaJS
  • Proficient knowledge of version control & SSH
  • Deep technical understanding of RESTful API’s
  • Working experience with cloud hosting platforms
  • Understanding of object-oriented PHP programming.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.

 

 

 

 

 

 

 

 

 

Job Title: Officer – Customer Operations, West 2

Job Identiication Number: 1281
Location: Ibadan, Oyo
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Operations Walk-In
Division: Customer Relations

Responsibilities

  • Escalate and route customer issues to the relevant process operators.
  • Perform necessary system transactions related to customer request.
  • Use organization and time management tools to track cases and meet turn-around-times and other required metrics.
  • Maintain Integrity of managing subscriber data/information.
  • Identify and report on customer impacting trends.
  • Generate periodic reports and other ad-hoc reports as requested by team lead.
  • Educate customer on use of products and services.
  • Enlighten and educate customers on new products and initiatives within MTN.
  • Document actions taken to resolve client problems.
  • Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard.
  • Follow through on customer queries ensuring prompt resolution and feedback.

Education

  • First Degree in any relevant discipline
  • Fluent in English.

Experience:

  • 3 – 7 years’ experience in an area of specialization; with experience working with others
  • Experience working in a medium-sized organization.
  • Experience in a call center (Prepaid/Postpaid) environment (Customer Care Rep (Retention & Churn).

Application Closing Date
11:59 PM: 29th April, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

Job Title: Chief Risk and Compliance Officer (CRCO), Risk and Compliance

Job Identification: 1296
Location: Nigeria
Job Category: MTN Level 5
Job Schedule: Full time

Requirement

  • Candidates should possess a Master’s Degree.

Application Closing Date
29th April, 2022.

How to Apply
Intereted and qualified candiates should:
Click here to apply online

 

 

 

 

 

Job Title: Analyst – Treasury Operations, Finance

Job Identification: 1185
Location: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Treasury Operations
Division: Finance

Job Description

  • Evaluate banks and ensure regulatory compliance (e.g. CBN, NOTAP).
  • Collate information on economic conditions, the financial climate, and changes in corporate requirements.
  • Prepare management reports on market, competitor and general intelligence that impact the business.
  • Provide support to the business units requiring assistance in Treasury matters.
  • Maintain Treasury records and audit trail in strict compliance to MTNN policies and procedures.
  • Implement Treasury policies, processes, and procedures and tools for corporate cash management.
  • Report year end audit as relates to Treasury.
  • Query and verify all General Ledger balances relating to bank accounts.
  • Monitor cash sweeps from the various sub accounts to main accounts plus other transfers.
  • Carry out ratio analysis on banks, collate and analyze data on risk ratings and exposure limits, cash movements, exchange rate movements, bank charges, interest rates, lending rates, placements etc.
  • Collate daily bank indicative quotes for investment placements to aid investment decisions made by Treasury.
  • Ensure that payments, repayments, interest payments and underwriting fees are effected as per mandate.
  • Ensure that escalated compliance issues and complaints relating to the Banking SLA are followed up and feedback communicated to customer

Education

  • First Degree in Accounting, Economics or any other related discipline
  • Part qualification/membership in a professional accounting association (ACA, ACCA, ACMA)
  • Fluent in English

Experience

  • 3 – 7 years’ experience in an area of specialization; with experience working with others
  • Experience working in a medium  organization
  • Experience in Financial Environment in treasury, banking or in FMCG environment.
  • Familiarity with good accounting practices and the Nigerian policy environment.
  • Extensive bank reconciliation experience
  • Up-to-Date knowledge of the money and capital markets

Application Closing Date
26th April, 2022.

How to Apply
Intereted and qualified candiates should:
Click here to apply online

 

 

 

 

 

Job Title: Senior Manager – EB Sales, Enterprise Business

Job Identification: 1253
Location: Nigeria
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: General Manager Enterprise Sales
Division: Enterprise Business

Description

  • Provide leadership to the enterprise business unit team in the region.
  • Ensure the achievement of the revenue, fixed, mobile and ICT revenue targets in the assigned region.
  • Support the regional engine room – a platform for cross-functional integration and collaboration in the region.
  • Drive execution of MTN Business strategic partnership with S&D and CR to leverage existing MTN Branded stores for sale of EB products and solutions.
  • Responsible for the regional OPEX and P&L.
  • Ensure effective field coverage by both the direct and auxiliary sales force in the region and execution of go to market plans in the territory.
  • Execute strategies and plans for enterprise business in the region for sustainable growth and development including ‘go-to-market’ plans for the full bouquet of MTN Business products and solutions.
  • Ensure the achievement of revenue and sales target for both mobile and fixed in the region, in line with network capacity while driving increased contribution of fixed revenue to total regional performance.
  • Liaise with enterprise marketing team to ensure all-time device availability
  • Monthly, quarterly and yearly stock forecast for the region, across channels.
  • Develop best-in-class processes and procedures for effective day-to-day sales operations which support the sale of enterprise solutions to corporate and SME customers.
  • Manage the sales pay plan to ensure alignment of rewards with the targets and objectives that have been set, creating clear incentives and rewards for excellent performance.
  • Provide systems engineering support for developing enterprise solutions as part of the sales proposal
  • Manage the end-to-end order management process, liaising with Customer Enablement and agreeing allocation of responsibilities
  • Manage the CRM and integrated channel management operations on behalf of Enterprise Business.
  • Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
  • Manage pre-sales support using standard templates and procedures for proposal writing, contract management and sales governance.
  • Provide customer service and support on a bespoke basis to selected corporate accounts, with the service managers becoming active members of the virtual account teams under the matrix leadership of account managers.
  • Partner effectively with MTN Business critical high value enterprise customers to enhance MTN Business Corporate Brand
  • Support the sale of complex communications solutions in large corporate customer organizations (consultative-based selling) by developing effective counterpart relationships.
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Identify sales training and development needs and manage skills enhancement programs for the virtual sales team to ensure enterprise sales targets are fully met.
  • Manage labor relations issues (e.g. disciplinary hearings) together with Human Resources.
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Qualifications
Education:

  • A First Degree in Economics, Business Administration, Commerce or any Social Science degree
  • Possession of a post graduate degree maybe an added advantage
  • Fluent in English

Experience:

  • 9 – 17 years’ experience which includes:
  • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous
  • Sales and Marketing  experience in an FMCG environment & Services industry
  • Telecoms experience would be an added advantage.

Application Closing Date
22nd April, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

Job Title: Team Lead, Connect Operations West – Customer Services

Job Identification: 1276
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Category: MTN Level 2
Reports To: Manager Customer Operations
Division: Customer Relations

Description

  • Assist in monitoring customer relationship management (CRM) operations, identifying trends and delivering optimum service to customers.
  • Provide technical, procedural and policy guidance to customer care representatives and other operational staff and supervise all technical activities and administrative duties in the customer assistance center.
  • Act as a change agent in the implementation of new initiatives both within the business unit and across the organization including initiatives to reduce churn and increase loyalty of customers within segments.
  • Ensure Key Customer Data is adequately captured and prompt documentation of transactions and collect data and information on customer care needs/issues.
  • Ensure adherence to schedules and other defined rules and regulations within the assistance center and that procedures are followed to promote meaningful communications between customers and customer care representatives.
  • Co-ordinate and monitor the activities of Customer Care Representatives and facilitate prompt and complete dissemination of relevant information to team members.
  • Capture and monitor customer complaints and points of improvement and ensure complaints are promptly attended to, queries escalated appropriately and ensure customer informed of status in the resolution process
  • Assist in design, review and update of processes, policies and procedures (PPP’s) in line with organizations value proposition and communicate service standards to the operations so that quality customer satisfaction is achieved.
  • Assist in carrying out customer related research and assist in coordinating customer satisfaction index and brand perception survey.
  • Coach and train team members to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and techniques and approaches required to optimize services.
  • Prepare periodic report on sales for management review.

Education

  • First Degree in any relevant discipline
  • An MBA will be an added advantage
  • Fluent in English.

Experience:
3 – 7 years’ experience in an area of specialization; with experience working with others

  • Experience working in a medium-sized organization
  • Experience in a customer facing operations environment
  • Experience in a supervisory role
  • Experience in query resolution
  • Experience in general ledger reconciliations.

Application Closing Date
26th April, 2022 at 11:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

Job Title: Representative – Sales and Trade Development, Sales and Distribution

Job Identification: 1266
Location: Ganye, Adamawa (North East Region)
Job Category: MTN Level 1
Job Schedule: Full time
Reports To: Manager Sales & Trade Development
Division: Sales and Distribution

Job Description

  • Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified Provide Informal training in shops on products, services and promotions being run by marketing ,channel or region and on the spot training/coaching of all visited outlets in territory ( 100% of all visited outlets in call cycle)
  • Manage events and promos, generate sub-dealer specific promo specification and perform post-promo evaluation
  • Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
  • Monitor and report back on network quality and other sales impacting indices in territory covered
  • Ensure call cycle time of 8-10 visit a day per territory or as business requires
  • Identify, classify and support all players in channels of distribution and ensure  weekly / monthly database update
  • Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
  • Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
  • Direct all channel participants to MTN identified growth area within your territory
  • Establish consistent channel standards including branding as per channel recommendation.
  • Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • Manage stock in channel and provide appropriate reports as follows;
  • Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
  • Obtain list of SIM distribution by Trade Partners from Distributor Account Executives  on an ongoing basis and report weekly
  • Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
  • Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate
  • Provide training on site to Increase product knowledge
  • Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
  • Ensure info from DAE on TPs product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
  • Ensure all visited outlets give info on where, when, price etc. of products and provide weekly report
  • Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
  • Target 65% space within each outlet (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • Ensure 100% POS Distribution to all channels of distribution within 14 days of release
  • Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
  • Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
  • Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified  – Produce weekly report
  • Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area.
  • Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers), Support Trade partners and Sub dealers and link subs, retailers etc to Trade Partners and help nurture the relationship
  • Resolve all issues/queries with regards to activations, products and promotions
  • Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
  • Gather market information and provide feedback to management
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
See also  PZ Cussons Ongoing Employment Opportunities

Education

  • First Degree Preferably Social Sciences.
  • Fluent in English.

Experience:

  • 1 – 3 years’ experience in an area of specialisation; with experience working with others
  • Experience working in a medium  organization
  • Sales & Marketing experience in a fast moving consumer goods environment

Application Closing Date
26th April, 2022; 11:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
  • They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
  • All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
  • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
  • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
  • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
  • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for interview

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Deroundtable.com is a job, vacancy, career opportunity blog. We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.

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What is a cover letter?

A cover letter is a one-page document that you submit with your resume to express your interest in a job opening. The purpose of a cover letter is to introduce yourself to an employer and provide a brief overview of your work history, professional skills, and an explanation why you’re the best fit for that job.

While your resume focuses on your qualifications and achievements, your cover letter expands on those achievements, showcases your personality, and explains why you’d be a good fit for the company.

How to write a cover letter that gets you the job

Here’s how to make a great cover letter for a job application:

Underneath your name in your cover letter header, list the following contact details:

  • First and last name
  • Email address (something professional, usually including your name)
  • Phone number
  • Mailing address (optional)
  • Linkedin profile link (optional)
  • Portfolio or website (optional)

After your header, include the date and following company contact information:

  • First and last name of the person you’re writing to, or the relevant department
  • Company address
  • Company phone number
  • Hiring manager’s email address

 

2. Address the hiring manager (ideally by their name)

Next, address your cover letter to the hiring manager by name if possible. A standard cover letter salutation includes the hiring manager’s first and last name, and begins with a “Mr.”, “Ms.”, or another relevant professional title.

3. Write an attention-getting opening paragraph

Start your cover letter with an informative, direct introduction by including the following details in the first one or two sentences:

  1. Job position: The title of the advertised position
  2. Company name: The name of the company you’re applying to
  3. How you discovered the opening: Whether you saw the job on LinkedIn, a job board, or were recommended to apply by a friend
  4. Intention to apply: An enthusiastic announcement that you’re applying for the open role and why you’re interested in or qualified for it
  5. Notable accomplishments: If you have relevant work experience, highlight one or two of your most notable achievements in your introduction to immediately grab the employer’s attention

 

 

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