Current Job Opportunities at Ogeyi Place Hotels Limited

Ogeyi Place Hotels Limited – We are a leading 5-star international luxury hotel strategically located in the city of Port Harcourt, Rivers State.

We are currently seeking for employment dynamic, result-oriented and self-motivated candidates to fill the position below:

 

 

Job Title: Sales and Marketing Personnel

Location: Port Harcourt, Rivers State
Employment Type: Full-time
Reports To: Head of Sales

Brief

  • Sales and Marketing personnel networks with potential clients, manages large accounts, works to maintain a loyal customer base, and oversees hotel sales and marketing strategies.

Responsibilities

  • Demonstrates products and services as deemed necessary by clients and management
  • Schedules appointments and meetings as necessary
  • Answers questions from clients
  • Researches client base to find new types of customers and sells to them accordingly
  • Creates a plan for gaining customers and then retaining them
  • Analyzes and creates a plan for engaging the target market
  • Designs and advertises special group rates and packages to increase larger bookings.
  • Overcomes hesitations of clients to close a sale.
  • Manages accounts of high-profile clients.
  • Processes payments and applies discounts as necessary.
  • Addresses and resolves any issues or complaints regarding sales or marketing.
  • Ensures that guests are enjoying their stay at the hotel and that large group needs are met.
  • Maintain contact with clients to obtain feedback and encourage continued patronage.
  • Analyzes the competition to create a plan for engagement
  • Demonstrates superior time management skills and meets sales deadlines
  • Analyzes current client base or target market for the hotel.
  • Devises new ways to expand that client base.
  • Develops promotional and advertising materials for the hotel.
  • Oversees distribution of marketing materials.
  • Reaches out to organizations and businesses that might require a hotel for conferences and events.
  • Meets with representatives from these companies to explain the hotel’s merits and amenities.
  • Networks with wedding planners and special event planners to encourage hotel bookings.

Requirements

  • Bachelor’s Degree required, with high proficiency in computer:
  • 4 years of experience in the sales and marketing sector, preferably in the hospitality section.

Required Knowledge, Skills and Abilities:

  • Demonstrates strong organizational skills.
  • Exhibits excellent interpersonal and customer service skills.
  • Is willing and able to travel to establish and maintain client networks.
  • Possesses strong leadership skills.
  • Is familiar with the workings of the hotel and hospitality industry.
  • Demonstrates strong persuasive and negotiation skills.
  • Works well with a variety of different individuals.
  • Demonstrates ability to think creatively and analytically.
  • Is capable of creating and maintaining a large client network.
  • Demonstrates familiarity with budget software and financial management.
  • Communicates clearly and effectively.

 

Job Title: Chef

Location: Port Harcourt, Rivers
Reports To: Head Chef

Brief

  • A trained professional cook who is proficient in all aspects of food preparation. A Head Chef, oversees all aspects of the kitchen
  • Will work closely with other cooks, create menu items and determine food inventory needs
  • Prepares and cook foods of all types.

Responsibilities

Handle Food Production and Provide the Highest Food Quality:

  • Maximizes guest satisfaction by providing the highest food quality consistent with cost control and profitability margins of the hotel kitchen.
  • Assures adherence to standards of food quality, preparation, recipes, and presentation
  • Oversees all food production related areas
  • Cleans food preparation areas as determined by law and company policy
  • Prepares foods to the specifications of the client
  • Makes adjustments to food items to accommodate guests with allergies or specific diet concerns
  • Seasons food according to recipes or hotel standard and needs
  • Orders ingredients and spices as needed
  • Operates various kitchen appliance such as a blender, oven, grill, or stand mixer
  • Portions, arranges, and garnishes food based on client preference
  • Assists other cooks during the food assembly process
  • Devises new recipes
  • Estimates expected food consumption and organizes preparation
  • Keeps records and accounts of food purchases
  • Orders new menu items for specials or cheap deals
  • Butchers and cooks animal meat based on the atmosphere
  • Meets with customers to ensure a great meal experience
  • Prepares any necessary sauces or accompaniments before meal service begins
  • Offers a creative menu to attract guests
  • Cleans up after business hours
  • Communicates with Head Chef and management about how to improve meal service
  • Co-ordinates activities, times and communicates priorities to ensure correct preparation, and delivery time to provide food for functions, a la carte, groups, breakfast and rooms service
  • Facilitates communication between kitchen production and service staff
  • Assures that proper safety, hygiene, and sanitation practices are followed
  • Ensures readiness and compliance in case of last minute changes to reservations
  • Ensures that prices and portions are offered in accordance with food and beverage profit objectives.

Health and Safety:

  • Adheres to all health, sanitation and food safety rules and regulations, and makes sure that all staff adheres to these
  • Ensures that all potential and real hazards are reported and reduced immediately
  • Fully understands the hotel’s fire, emergency, and bomb procedures
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees

Miscellaneous:

  • Develops guest / market oriented menus, and changes menus regularly to reflect local, international, seasonal and national trends.

Requirement

  • 5 years of experience

Cook Skills and Qualifications:

  • Culinary Arts, Kitchen Equipment Knowledge, Butchering, Knowledge of International Cuisines, Creativity, Interpersonal Skills, Culinary Arts Training, Basic Computational Skills, Organisational Skills, Verbal Communication.
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Job Title: Sales Executive

Location: Port Harcourt, Rivers

Job Category: Sales and Marketing

Full-time Relocation: No Position

Type: Non-Management/Hourly

Job Summary

  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders)
  • Promote awareness of brand image internally and externally
  • Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to your employer
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
  • Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors.
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

 

Job Title: Security Officer

Location: Port Harcourt-Nigeria

Job Category: Loss Prevention & Security

Job Description

  • Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
  • Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas.
  • Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports.
  • Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures.
  • Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property.
  • Ensure compliance with alcoholic beverage control laws.
  • Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals.
  • Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e.g., run, walk, jog).
  • Read and visually verify information in a variety of formats (e. g., small print).
  • Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces and steps.
  • Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Maintain awareness of undesirable persons on property premises.
  • Perform other reasonable job duties as requested by Supervisors.

 

 

 

Job Title: Security Guard

Location: Port Harcourt, Rivers

Job Category: Loss Prevention & Security

Job Description

  • Patrol all areas of the property; assist guests with room access.
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
  • Lock property entrances when required.
  • Conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS or administer first aid/CPR as required.
  • Assist guests/employees during emergency situations.
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents.
  • Defuse guest/employee disturbances.
  • Call for outside assistance if necessary.
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Handle all interruptions and complaints.
  • Resolve safety hazard situations.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Report to scenes of vehicle accidents/thefts.
  • Call for assistance using proper code responses.
  • Complete a Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
  • Conduct investigations and gather evidence.
  • Conduct interviews with relevant parties.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move at a speed that is required to respond to work situations (e.g., run, walk, jog).
  • Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps.
  • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Perform other reasonable job duties as requested by Supervisors.
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Job Title: Driver Lead

Location: Port Harcourt, Rivers

Job Category: Rooms and Guest Services Operations

Job Description

  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Document all trips prior to the start of and at the conclusion of each trip.
  • Transport guests to/from assigned destinations using property vehicle.
  • Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness.
  • Check tire pressure and fluid levels for property vehicle, and refuel as necessary.
  • Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
  • Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects).
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps.
  • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Perform other reasonable job duties as requested by Supervisors.

 

Job Title: Front Desk Officer
Location: Port Harcourt

 Job Descriptions

  • Make and confirm reservations for guests
  • Ensure proper room allocation
  • Register and check guests in
  • Confirm relevant guest information
  • Verify guest’s payment method
  • Verify and imprint credit cards for authorization
  • Issue room keys and direct guests to their rooms
  • Maintain clear and accurate records of guest room bookings
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Receive and transmit messages for guests
  • Retrieve mail, packages and documents such as faxes for guests
  • Listen and respond to guest queries and requests both in-person and by phone
  • Provide accurate information about local attractions and services
  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Manage conference room bookings and scheduling
  • Close guest accounts and check guests out
  • Review accounts and charges with guests during the check-out process
  • Process accurate payment of guest accounts
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Enforce rules and policies of the hotel
  • Maintain a neat and orderly front desk and reception area
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Requirements

  • Candidates should possess relevant qualification.
  • Must have at least 3 years experience.

 

Job Title: House keeper
 Location: Port Harcourt

Responsibilities

  • Clean and arrange guest rooms to hotel standards for guest arrival
  • Clean and maintain common areas of the hotel
  • Perform laundry duties as necessary
  • Stock and maintain housekeeping supply rooms
  • Ensure a high level of customer service is performed at all times
  • Assist guests with requests and questions as necessary
  • Report any damages or repairs needed to management
  • Report all lost and found items to the Housekeeping Manager.

Key Requirements / Experience

  • Must have the ability to communicate effectively with guests, co-workers and managers
  • Solid references
  • Flexible schedule
  • Experience helpful but not necessary.
  • At least 3 year experience.

 

Job Title: Waiter/ Waitress and Barman
 Location: Port Harcourt

Responsibilities

  • Provide the perfect service experience for every Guest
  • Adhere to timing standards for products and services
  • Look for ways to consolidate service and increase table turns
  • Present menu, answer questions and make suggestions regarding food and beverage
  • Serve the Guest in an accommodating manner
  • Must know all food liquor, beer, wine and retail offered
  • Apply positive suggestive sales approach to guide Guests
  • Looks for ways to avoid waste and limit costs
  • Assist in keeping the restaurant clean and safe
  • Provide responsible service of alcoholic beverages
  • Deliver food and beverages to any table as needed
  • Must follow all cash handling policies and procedures
  • Report to property on time and in proper uniform

Requirements

  • Must be of legal age to serve alcoholic beverages (May vary by state)
  • Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
  • Must have clear written and verbal communication skills
  • Must have the physical abilities to carry out the functions of the job description
  • Must be able to responsibly handle cash transactions
  • Must be able to consolidate and coordinate needs for all tables within their station
  • Must be able to carry food and beverages
  • Must be able to work in a team environment
  • High school diploma or equivalent; college degree preferred
  • At least three years experience as a food server within a restaurant, hotel, or conference centre operation
  • Any related customer service/oriented experience will be considered
  • Ability to comprehend and communicate in fluent English

 

How to Apply
Interested and qualified candidates should send their CV in Microsoft Word format to: recruitment@ogeyiplace.com using the “Job Title” as the subject of the mail

 

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
    They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
    • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    • Applications submitted after the deadline will not be considered.
    • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    • Only qualified candidates will be invited for interview

 

Deadline   10th November, 2020.

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