Customer Relations and Sales Officer at The Startup Place Limited

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Customer Relations and Sales Officer at The Startup Place Limited, Lagos | Apply Now

The Startup Place Limited is currently recruiting a Customer Relations and Sales Officer to join its growing team in Lagos, Nigeria. This role is ideal for motivated individuals with strong communication skills, a passion for sales, and a customer-focused mindset who are eager to build a career in business consulting, digital marketing, and startup development.

As a leading business consulting firm in Nigeria, The Startup Place Limited works with entrepreneurs, startups, and growing businesses to help them start, grow, and scale successfully. This recruitment opportunity offers candidates the chance to work in a dynamic startup-driven environment while contributing directly to business growth and customer success.

This article provides complete details about the Customer Relations and Sales Officer job at The Startup Place Limited, including job responsibilities, qualifications, required skills, and application guidelines.

About The Startup Place Limited

The Startup Place Limited is a professional business consulting firm with a strong focus on:

  • Startup development

  • Digital marketing

  • Business growth and strategy

The company brings together a team of passionate entrepreneurs and experienced consultants who are committed to helping businesses succeed in competitive markets. Through innovation, strategic planning, and customer-centered solutions, The Startup Place Limited supports startups and established businesses across multiple industries.

Job Title: Customer Relations and Sales Officer

  • Company: The Startup Place Limited

  • Job Location: Lagos

  • Employment Type: Full-time

  • Industry: Business Consulting | Sales | Marketing

Job Summary

The Customer Relations and Sales Officer is responsible for managing customer interactions, ensuring high levels of customer satisfaction, and driving sales growth for the company’s products and services. This role combines customer service, sales, and basic marketing functions, requiring a professional who can identify business opportunities and convert prospects into loyal clients.

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The successful candidate will act as the first point of contact for customers while actively promoting The Startup Place Limited’s services through effective communication and relationship-building strategies.

Key Responsibilities of the Customer Relations and Sales Officer

The main duties of the Customer Relations and Sales Officer job in Lagos include:

Customer Relationship Management

  • Serve as the first point of contact for customers via phone, email, and in-person interactions

  • Handle customer inquiries, complaints, and service requests in a timely and professional manner

  • Maintain a positive, empathetic, and customer-focused attitude at all times

  • Follow up with customers to ensure satisfaction and encourage repeat business

Sales and Business Development

  • Promote and sell company products and services to both new and existing clients

  • Identify and convert sales leads into paying customers

  • Collaborate with the sales and marketing team to meet or exceed monthly sales targets

  • Monitor market trends and competitor activities to uncover new business opportunities

Marketing and Reporting

  • Develop and implement basic marketing strategies to attract and retain customers

  • Keep accurate records of customer interactions, feedback, and transactions

  • Prepare regular reports on customer feedback, sales performance, and marketing activities

  • Use customer insights to improve service delivery and sales strategies

Qualifications and Requirements

To be eligible for the Customer Relations and Sales Officer position at The Startup Place Limited, applicants must meet the following criteria:

Educational Qualifications

  • Minimum of OND, HND, or B.Sc. degree in Marketing, Business Administration, or a related field

Work Experience

  • Proven experience in customer service, sales, or marketing roles

  • Experience in a consulting or startup environment is an added advantage

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Skills and Competencies

  • Strong communication, interpersonal, and negotiation skills

  • Excellent problem-solving and conflict-resolution abilities

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office tools and social media marketing platforms

  • Customer-focused mindset with a passion for sales and relationship building

Why Work at The Startup Place Limited?

Joining The Startup Place Limited as a Customer Relations and Sales Officer offers several benefits, including:

  • Opportunity to work in a fast-growing business consulting firm

  • Exposure to startups, entrepreneurs, and diverse business projects

  • Skill development in sales, customer relations, and digital marketing

  • Career growth opportunities within a dynamic startup ecosystem

  • Collaborative and innovative work environment

Job Location: Lagos

This role is based in Lagos, Nigeria’s leading commercial and startup hub, offering exposure to a vibrant business and entrepreneurial community.

Application Closing Date

  • Not specified
    Interested candidates are encouraged to apply as early as possible, as the recruitment process may close once suitable candidates are selected.

How to Apply for Customer Relations and Sales Officer at The Startup Place Limited

Follow the steps below to apply:

  1. Prepare an updated CV highlighting relevant experience and skills

  2. Send your CV to hr@thestartupplaceng.com

  3. Use “Customer Relations and Sales Officer” as the subject of the email

Only shortlisted candidates will be contacted for further stages of the recruitment process.

Tips for Applicants

  • Highlight your sales achievements and customer service experience in your CV

  • Demonstrate your ability to build and maintain customer relationships

  • Showcase any experience in digital marketing or social media sales

  • Apply early to increase your chances of selection

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Frequently Asked Questions (FAQs)

Is this role suitable for fresh graduates?

Yes. Candidates with relevant education and basic experience in sales or customer service are encouraged to apply.

Is this a full-time position?

Yes. The Customer Relations and Sales Officer role is a full-time position.

Where is the job located?

The job is based in Lagos, Nigeria.

How do I apply?

Send your CV to hr@thestartupplaceng.com using the job title as the email subject.

Final Thoughts

The Customer Relations and Sales Officer job at The Startup Place Limited is a great opportunity for professionals looking to build a career in sales, customer service, and business consulting within Nigeria’s growing startup ecosystem. If you are passionate about customer engagement, sales growth, and business development, this role could be the right fit for you.

Apply today and take the next step in your professional journey.

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