Customer Service Jobs in Nigeria 2026: 12 Vacancies

Customer Service Jobs in Nigeria 2026: 12 Vacancies
Customer Service Jobs in Nigeria 2026: 12 Vacancies

Customer Service Jobs in Nigeria 2026: Multiple Vacancies with Salaries Up to ₦200,000 Monthly

Are you searching for customer service jobs in Nigeria in 2026? Several employers and recruitment agencies have announced vacancies for candidates interested in banking, customer support, sales, front desk operations and customer relationship management.

These opportunities cover different experience levels, from fresh graduates and entry-level applicants to experienced customer service professionals and managers. Some positions offer monthly salaries of up to ₦200,000, while others provide training, career development or the flexibility to work remotely.

The available positions are located in Lagos, Abuja, Oyo, Plateau and other parts of Nigeria. There is also a remote customer care and delivery operations opportunity open to eligible candidates across the country.

If you have strong communication skills, enjoy helping people and can handle customer enquiries professionally, one of these vacancies may be worth exploring.

Read the requirements, salary information, application deadlines and submission instructions carefully before applying.

1. Bank Teller/Customer Care Officer at Kimberly Ryan

  • Location: Victoria Island, Lagos
  • Employment Type: Full-time
  • Monthly Salary: ₦200,000 net, plus 13th-month pay and leave allowance
  • Application Deadline: November 6, 2026

Kimberly Ryan is seeking a reliable and detail-oriented Bank Teller/Customer Care Officer to handle customer transactions and provide professional banking support.

This opportunity may interest candidates with strong numerical skills, integrity and a commitment to accurate financial transactions.

Requirements for the Bank Teller/Customer Care Officer Job

Applicants must meet the following requirements:

  • HND with Upper Credit or Distinction.
  • Maximum age of 26 years.
  • Must have completed the National Youth Service Corps (NYSC) programme.
  • Previous banking or customer service experience is an advantage.
  • Strong numerical and analytical skills.
  • Good communication and customer service abilities.
  • High integrity and attention to detail.

Key Responsibilities of the Bank Teller/Customer Care Officer

The successful candidate will receive and process cash deposits, withdrawals and transfers. Other duties include verifying customer information, maintaining transaction records, responding to enquiries about banking products and complying with applicable banking procedures.

ALSO READ: How To Prepare for Banking interviews 

How to Apply for the Kimberly Ryan Bank Teller Job

Interested and qualified candidates should apply online through the application form below.

Application Link: Click here to apply online

Application Deadline: November 6, 2026.


2. Customer Care Representative at Heritage Kidney and Medical Care

  • Location: Abuja, FCT
  • Employment Type: Full-time
  • Application Deadline: October 29, 2026

Heritage Kidney and Medical Care is seeking a professional and patient-focused Customer Care Representative to serve as the first point of contact for patients and visitors.

The successful candidate will help create a welcoming environment by responding to enquiries, assisting with appointments and supporting patient registration.

Customer Service Representative Requirements

  • A degree in a relevant field.
  • At least two years of customer service or front desk experience, preferably in healthcare.
  • Good communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Attention to detail and organisational skills.
  • The ability to work in a fast-paced environment with minimal supervision.
  • Proficiency in basic computer applications.

Empathy, compassion, integrity and the ability to remain calm under pressure are also important for this position.

How to Apply for the Heritage Kidney Customer Care Job

Interested applicants should send their CV to the email address below.

Email: hr-recruitment@heritagekidney.com

Use the job title as the subject of the email.

Application Deadline: October 29, 2026.


3. Customer Service & Sales Officer at Alphacom

  • Location: Computer Village, Ikeja, Lagos
  • Employment Type: Full-time, on-site
  • Monthly Salary: ₦150,000
  • Application Deadline: October 31, 2026

Alphacom is recruiting a proactive and sales-driven Customer Service & Sales Officer to manage customer enquiries, resolve complaints, convert enquiries into sales and reactivate inactive customers.

This position is suitable for candidates who can combine excellent customer service with sales communication and follow-up skills.

Requirements for the Alphacom Customer Service Job

  • A Bachelor’s degree or HND in Business Administration, Marketing, Mass Communication or a related discipline.
  • Must have completed NYSC.
  • Must be between 22 and 30 years old.
  • Previous experience in customer service, customer relationship management, telesales or a related role is mandatory.
  • Strong written and verbal communication skills.
  • A passion for sales, customer retention and revenue generation.
  • Excellent problem-solving and decision-making abilities.
  • The ability to respond quickly without compromising accuracy or professionalism.

Responsibilities of the Customer Service & Sales Officer

The successful candidate will respond to customer enquiries through phone calls, WhatsApp and other approved communication channels.

Other responsibilities include preparing personalised sales messages, monitoring incoming enquiries, resolving complaints, following up with customers, converting qualified enquiries into sales and encouraging repeat purchases.

The role also involves meeting the employer’s customer response-time and service-quality expectations.

How to Apply for the Alphacom Vacancy

Send your CV to the email address below.

Email: hr.alphacomltd@gmail.com

Use Customer Service & Sales Officer as the email subject.

Application Deadline: October 31, 2026.


4. Customer Service Officer at Party Supplies & More

  • Location: Lekki, Lagos
  • Employment Type: Full-time
  • Monthly Salary: ₦100,000–₦150,000
  • Application Deadline: November 18, 2026

Party Supplies & More is seeking a proactive Customer Service Officer with recent customer service experience and the ability to manage customer interactions across multiple channels.

The position is particularly suited to candidates who understand customer relationship management tools and can support customers professionally.

Customer Service Officer Requirements

  • OND, HND or a Bachelor’s degree.
  • At least one year of recent customer service experience.
  • Proficiency with CRM tools.
  • Strong communication skills.
  • Social media awareness.
  • Good attention to detail and a willingness to learn quickly.
  • Residence in or around Lekki, Lagos, as the role is on-site.

Customer Service Officer Responsibilities

The successful candidate will respond to customer enquiries through phone, email and chat. Duties also include resolving issues, recording customer interactions in the CRM system, following up on outstanding cases, processing customer orders and collaborating with internal teams to improve service delivery.

How to Apply for the Party Supplies & More Job

Send your CV and cover letter to:

Email: hr@partysupplies.com.ng

Use Lekki CRM as the email subject.

Application Deadline: November 18, 2026.


5. Customer Service Representative – Email and Chat at Outcess Solutions Limited

  • Locations: Lagos and Port Harcourt
  • Employment Type: Full-time
  • Monthly Salary: ₦120,000
  • Application Deadline: October 25, 2026

Outcess Solutions Limited is seeking a detail-oriented Customer Service Representative to handle customer enquiries through email and live chat.

The role is suited to applicants with strong written communication skills who can manage multiple conversations while maintaining service quality.

Requirements for the Outcess Solutions Customer Service Job

  • A Bachelor’s degree or HND.
  • One to two years of relevant experience.
  • A minimum typing speed of 35 words per minute.
  • Excellent written and verbal communication skills.
  • Strong customer service and problem-solving abilities.
  • Good attention to detail.
  • The ability to multitask under pressure.
  • Proficiency in Microsoft Office and basic computer applications.

Responsibilities of the Email and Chat Customer Service Representative

The successful candidate will respond to enquiries, provide accurate information, resolve complaints, document customer interactions and escalate complex issues when necessary.

Other duties include following company procedures, maintaining professional written communication and meeting productivity, response-time and customer satisfaction targets.

How to Apply for the Outcess Solutions Vacancy

Send your CV to:

Email: lawal.fatima@outcess.com

Use Customer Service Representative – Email and Chat as the email subject.

Application Deadline: October 25, 2026.

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6. Customer Service Officer at Resource Intermediaries Limited

  • Location: Akinyele, Oyo State
  • Employment Type: Full-time
  • Monthly Salary: ₦150,000
  • Application Deadline: November 18, 2026

Resource Intermediaries Limited is recruiting a Customer Service Officer to handle customer enquiries, resolve complaints, maintain records and support positive customer relationships.

Customer Service Officer Qualifications

  • HND or Bachelor’s degree in a related discipline.
  • More than two years of customer service experience.
  • Fluency in Yoruba and Hausa.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict-resolution abilities.
  • The ability to handle pressure and stressful situations.
  • A commitment to excellent customer service.

The supplied recruitment notice also specifies female candidates.

Customer Service Officer Responsibilities

The successful candidate will provide customer support through phone, email and online channels. Responsibilities include documenting interactions, resolving issues, escalating complex complaints, following established procedures and working with colleagues to meet customer service goals.

How to Apply for the Resource Intermediaries Job

Apply through the online form provided in the recruitment notice.

Application Link: Click here to apply online

Application Deadline: November 18, 2026.


7. Customer Relationship Management (CRM) Officer at Basscomm Group Limited

  • Location: Maryland, Lagos
  • Employment Type: Full-time
  • Monthly Salary: ₦100,000–₦150,000
  • Application Deadline: November 30, 2026

Basscomm Group Limited is seeking a customer-focused and organised CRM Officer to support customer engagement, digital communications, content management and marketing activities.

Although the role carries a CRM title, the supplied description also includes substantial digital marketing and content responsibilities.

CRM Officer Requirements

  • A BSc or HND in Business Administration, Marketing, Mass Communication or a related field.
  • Relevant experience in CRM, digital marketing, social media management or a similar role.
  • Familiarity with social media platforms and website content management.
  • Knowledge of CRM software and Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Strong organisational and reporting abilities.

Two to four years of relevant experience is an advantage.

Responsibilities of the CRM Officer

Duties include creating and publishing digital content, supporting digital marketing campaigns, preparing blog posts, monitoring official email accounts and managing website content.

The successful candidate may also conduct data mining, monitor website analytics, prepare reports and collaborate with colleagues on content and customer engagement strategies.

How to Apply for the Basscomm Group CRM Job

Send your CV to:

Email: recruitment@basscommgroup.com

Use Customer Relationship Management (CRM) Officer as the email subject.

Application Deadline: November 30, 2026.


8. Customer Care Officer at Easy Sales Export Nigeria Limited

  • Location: No. 68 Murtala Mohammed Way, Jos, Plateau State
  • Employment Type: Full-time
  • Salary: Not specified
  • Application Deadline: Not specified

Easy Sales Export Nigeria Limited is inviting applications from candidates interested in customer care and customer relations.

Customer Care Officer Requirements

  • Fluency in English.
  • Excellent communication skills.
  • Good customer relations and interpersonal abilities.
  • Relevant certificates.

How to Apply for the Easy Sales Export Job

Interested candidates should send their CV to:

Email: hr@easysalesexport.com

Use Customer Care Officer as the subject of the email.

Application Deadline: Not specified in the supplied notice.


9. Customer Experience Support Officer at Nikemfol Limited

  • Location: Ikeja, Lagos
  • Employment Type: Full-time
  • Monthly Salary: ₦100,000–₦150,000
  • Application Deadline: November 5, 2026

Nikemfol Limited is recruiting a Customer Experience Support Officer to help customers navigate the company’s services, respond to enquiries and improve the overall customer experience.

One notable feature of this opportunity is that the supplied notice welcomes fresh graduates and career switchers. It also states that previous customer support experience is not compulsory and that training and mentorship will be provided.

Customer Experience Support Officer Requirements

  • A minimum of HND or BSc in any field.
  • Relevant experience where applicable.
  • Excellent written and verbal communication skills.
  • A friendly, patient and professional approach.
  • Familiarity with basic office tools, email platforms and messaging applications.
  • Strong listening and problem-solving skills.
  • The ability to manage multiple enquiries accurately.

Responsibilities of the Customer Experience Support Officer

The successful candidate will respond to customer enquiries through chat, email and phone. Duties include troubleshooting customer issues, providing accurate information, recording feedback, identifying recurring problems and collaborating with other departments.

Benefits of the Nikemfol Customer Support Opportunity

The employer states that successful candidates can benefit from training, ongoing career development and a supportive working environment.

This may be worth considering for candidates who want to build practical customer service experience.

How to Apply for the Nikemfol Limited Job

Send your updated CV to:

Email: nikemfollimited@gmail.com

Use the following subject format:

Application – Customer Experience Support Officer – [Your Full Name]

Application Deadline: November 5, 2026.


10. Customer Care Manager at WATU Credit

  • Location: Lagos
  • Employment Type: Full-time
  • Salary: Not specified
  • Application Deadline: Not specified

WATU Credit is seeking an experienced Customer Care Manager to oversee customer care operations, lead contact centre teams, improve service quality and support the company’s broader business objectives.

This opportunity is aimed at professionals with substantial customer service leadership experience.

Customer Care Manager Requirements

  • Five to seven years of proven customer service experience.
  • Supervisory or managerial experience.
  • A strong understanding of contact centre operations.
  • Excellent leadership and team-development skills.
  • Strong communication and interpersonal abilities.
  • The ability to prioritise tasks and meet deadlines.
  • Flexibility in a fast-paced working environment.
  • A professional, ethical and compliant approach.

The supplied notice also specifies that candidates should have no criminal record.

Responsibilities of the Customer Care Manager

The successful candidate will contribute to customer care strategy, lead and develop supervisors and agents, oversee daily contact centre operations and improve customer response times.

Additional duties include monitoring key performance indicators, conducting performance reviews, identifying operational gaps and implementing improvements to customer service tools and processes.

How to Apply for the WATU Credit Customer Care Manager Job

Submit your application through the employer’s application portal.

Application Link: Apply for the Customer Care Manager position

Application Deadline: Not specified.


11. Remote Customer Care & Delivery Operations Assistant at Homebovo – Jobgam Technologies

  • Location: Nigeria
  • Employment Type: Full-time
  • Work Arrangement: Remote
  • Compensation: Competitive; shared with shortlisted candidates
  • Application Deadline: November 21, 2026

Homebovo, through Jobgam Technologies, is seeking a reliable and organised Customer Care & Delivery Operations Assistant to coordinate customer orders, communicate with delivery agents, track order status and maintain accurate payment and delivery records.

Unlike the office-based positions listed above, this opportunity is described as a work-from-home role.

However, candidates should review the equipment and working arrangements carefully before applying.

Remote Customer Care Job Requirements

  • Strong spoken and written communication skills.
  • Good organisational and record-keeping abilities.
  • Confidence making customer and delivery-agent calls.
  • Basic spreadsheet skills.
  • The ability to learn online tools.
  • A reliable laptop.
  • Consistent internet access.
  • Reliable electricity and a backup power arrangement.
  • A quiet workspace and the discipline to work independently.

Previous experience in customer service, dispatch, e-commerce or administration is an advantage.

Responsibilities of the Remote Customer Care Assistant

The successful candidate will contact customers to confirm orders, delivery arrangements, availability and payment readiness.

Other responsibilities include:

  • Updating customers about delivery arrangements and delays.
  • Communicating with delivery agents about pickups and completed deliveries.
  • Following up on delayed, failed, rescheduled or returned orders.
  • Maintaining accurate order and payment records.
  • Identifying missing or conflicting information.
  • Preparing end-of-day reports.
  • Escalating delivery issues promptly.
  • Handling customer information responsibly.

How Performance Will Be Measured

Performance will be assessed based on timely follow-ups, accurate records, professional communication, prompt escalation of delivery issues and submission of complete reports.

How to Apply for the Remote Customer Care Job

Interested candidates should submit their CV and a short note describing their customer service or administrative experience.

Email: email@recruitmenttrust.com

Use Customer Care & Delivery Operations Assistant as the email subject.

Applicants should also include:

  • Current location and availability.
  • Details of their laptop, internet access and backup power arrangements.
  • Experience using spreadsheets or managing orders.
  • Expected monthly salary.

Application Deadline: November 21, 2026.


Customer Service Jobs in Nigeria 2026: Salary Comparison

The following table summarises the salary information provided in the recruitment notices.

Job PositionLocationMonthly Salary
Bank Teller/Customer Care Officer – Kimberly RyanVictoria Island, Lagos₦200,000 net, plus benefits
Customer Care Representative – Heritage Kidney and Medical CareAbujaNot specified
Customer Service & Sales Officer – AlphacomIkeja, Lagos₦150,000
Customer Service Officer – Party Supplies & MoreLekki, Lagos₦100,000–₦150,000
Customer Service Representative – Outcess SolutionsLagos/Port Harcourt₦120,000
Customer Service Officer – Resource Intermediaries LimitedAkinyele, Oyo₦150,000
CRM Officer – Basscomm Group LimitedMaryland, Lagos₦100,000–₦150,000
Customer Care Officer – Easy Sales ExportJos, PlateauNot specified
Customer Experience Support Officer – Nikemfol LimitedIkeja, Lagos₦100,000–₦150,000
Customer Care Manager – WATU CreditLagosNot specified
Remote Customer Care & Delivery Operations Assistant – HomebovoNigeria, remoteCompetitive; not specified

Note: Salary figures and benefits are reproduced from the supplied notices. Confirm the final compensation and employment terms with the relevant employer.

How to Apply for Customer Service Jobs in Nigeria

Before submitting an application, follow these steps to improve your readiness.

1. Read the Job Requirements Carefully

Check the required qualification, years of experience, location, age limit and NYSC status. Some positions welcome fresh graduates, while others require previous customer service or managerial experience.

2. Prepare an Updated CV

Your CV should highlight relevant experience, communication skills, computer proficiency, customer relationship management, sales performance and problem-solving abilities.

For remote roles, mention any experience managing online enquiries, spreadsheets, customer orders or delivery records.

3. Follow the Correct Application Instructions

Some employers request applications through online forms, while others require candidates to email their CVs directly.

Use the exact email subject specified in the vacancy notice to help ensure that your application is correctly identified.

4. Apply Before the Deadline

Several listed opportunities have October and November 2026 deadlines. Check the closing date for your preferred position and verify that applications are still being accepted.

5. Verify the Recruitment Details

Use the employer’s official channels or the stated recruitment platform to confirm the vacancy before sharing personal information.

Do not pay recruitment fees unless you have independently verified the legitimacy and terms of the request.

Frequently Asked Questions About Customer Service Jobs in Nigeria

Which customer service jobs are available in Nigeria in 2026?

The supplied vacancies include bank teller, customer care representative, customer service and sales officer, CRM officer, customer experience support officer, customer care manager, and remote customer care and delivery operations assistant positions.

What is the salary for customer service jobs in Nigeria?

The advertised salaries in the supplied notices range from ₦100,000 to ₦200,000 monthly for positions with specified compensation. Some roles do not disclose their salaries, and the remote position describes compensation as competitive.

Are there customer service jobs for fresh graduates?

Yes. The Nikemfol Limited Customer Experience Support Officer vacancy states that fresh graduates and career switchers are encouraged to apply. Previous customer support experience is not required, and training and mentorship will be provided.

Applicants should still meet the stated minimum qualification and other requirements.

Are remote customer service jobs available?

Yes. The Homebovo Customer Care & Delivery Operations Assistant position is advertised as a full-time remote role open to candidates in Nigeria. Applicants must have a reliable laptop, internet connection and backup power arrangement.

Which customer service jobs are available in Lagos?

The listed Lagos opportunities include positions at Kimberly Ryan, Alphacom, Party Supplies & More, Basscomm Group Limited, Nikemfol Limited and WATU Credit.

Do all the vacancies have the same application deadline?

No. Each employer has a separate deadline, and some vacancies do not specify one. Applicants should check the individual job listing before applying.

Final Thoughts: Explore Customer Service Vacancies in Nigeria

Customer service professionals play an important role in helping organisations build trust, resolve problems and maintain lasting customer relationships.

Whether you are a fresh graduate looking for training, an experienced professional seeking a better opportunity, or a candidate interested in remote work, these vacancies offer several options to explore.

Before applying, check the qualifications, salary, location, application method and deadline for your preferred role. Prepare a professional CV and follow the employer’s instructions carefully.

Disclaimer

Deroundtable.com shares information about job openings to help job seekers discover career opportunities. We are not the employer or recruitment agency for these vacancies and do not recruit or employ candidates on behalf of the organisations mentioned. Applicants should independently verify each opportunity before applying.

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