Customer Service Representatives Job Recruitment at Oak Pensions Limited

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Oak Pensions – We are a licensed Pension Fund Administrator with over 7 years of professional experience in Pension Funds Administration. We are incorporated to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004. Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited.

We are recruiting to fill the position below:

 

 

Job Title: Customer Service Representative

Locations: Asaba-Delta, Lagos, Onitsha-Anambra, Oyo, Kwara and Ogun
Employment Type: Full-time

Job Objective

  • To ensure that the goals and objectives of OAK as regards customer service is carried out and maintained through hardwork and dedication to delighting both internal and external customers.

Requirements

  • Bachelor’s Degree in any discipline with 1 – 2 years work experience.
  • A Masters degree will be an added advantage
  • A sound knowledge of telephone etiquette
  • Strong knowledge of the company’s products
  • Basic computer knowledge/technological skills.
  • Must be able to converse fluently in the local dialect of the location
  • Ability to comprehend, capture as well as interpret basic customer information.

Person Specification:

  • Good communication & interpersonal skills
  • Proactive and responsive in a fast-moving & dynamic environment
  • Flexible, firm, fair and ability to manage pressure (both Internal & External)
  • Integrity
  • Attention to detail and Confident

Salary
NGN90,000 – 120,000 / Month

 

How to Apply
Interested and qualified candidates should send their CV to: hroakpensions@gmail.com and state the Job Role / Location as the Subject. E.g Customer ServiceRep / Asaba

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
    They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
    • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    • Applications submitted after the deadline will not be considered.
    • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    • Only qualified candidates will be invited for interview
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Application Deadline  7th November, 2020

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