Rentachef NG, a fast-rising culinary service company known for providing private chefs and catering services across Nigeria, is currently hiring a Customer Support Officer in Lagos.
This role is ideal for graduates who enjoy working with people, solving problems, and ensuring customers receive exceptional service. The position offers a monthly salary of ₦100,000, career growth opportunities, and the chance to work with one of Nigeria’s innovative hospitality brands.
Below is everything you need to know about the role, eligibility requirements, and how to apply.
Customer Support Officer Job Overview
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Company: Rentachef NG
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Position: Customer Support Officer
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Location: Lekki Phase 1, Lagos
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Employment Type: Full-time
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Salary: ₦100,000 per month
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Application Deadline: March 25, 2026
About Rentachef NG
Rentachef NG is a leading catering and chef-rental agency in Nigeria. The company specializes in providing private chefs, catering services, and hospitality consulting for individuals, events, and businesses.
Rather than simply delivering food, the company focuses on creating memorable culinary experiences for clients across the country. From private home dining to special celebrations, Rentachef NG connects customers with skilled chefs who can deliver high-quality meals and professional service.
To maintain its reputation for excellent service, the company is expanding its support team and searching for a dedicated Customer Support Officer.
What the Customer Support Officer Role Involves
The Customer Support Officer plays a key role in ensuring clients have a smooth and satisfying experience whenever they use Rentachef NG’s services.
You will serve as the main contact point for customers who hire private chefs or catering services. Your work will focus on listening to customer feedback, resolving service concerns quickly, and helping the company maintain high standards.
The goal is simple: make every customer feel heard, valued, and satisfied.
Key Responsibilities
The selected candidate will be responsible for several important tasks, including:
Customer Feedback Management
Follow up with clients after chef placements or catering services to gather feedback on food quality, service etiquette, and overall experience.
Complaint Resolution
Handle service issues professionally and work toward solutions that benefit both the customer and the company.
Service Improvement Insights
Identify recurring feedback patterns and share insights with the operations team to improve service delivery.
Client Relationship Building
Maintain strong relationships with customers through proactive communication and regular check-ins.
Performance Tracking
Keep detailed records of customer satisfaction levels and the progress of resolved issues.
Educational Requirements
To qualify for the position, candidates should have:
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A Bachelor’s Degree (B.Sc) in one of the following fields:
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Hospitality Management
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Mass Communication
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English
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Food Science
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Marketing
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Economics
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Applicants should also have 1–2 years of relevant work experience.
Preferred Location
Candidates who live close to Lekki Phase 1 in Lagos will have an advantage since proximity to the office is preferred.
Skills Rentachef NG Is Looking For
Strong Communication Skills
You should be able to communicate clearly and calmly with different types of customers, including those who may be frustrated.
Problem-Solving Ability
Instead of simply reporting issues, you should be able to suggest practical solutions.
Attention to Detail
Small details matter in hospitality, from chef arrival times to dietary preferences.
Professionalism
The role requires discretion, maturity, and the ability to remain composed in demanding situations.
Organization and Proactiveness
Successful candidates are those who anticipate issues and take action before problems arise.
Why You Should Consider This Job
Working with Rentachef NG offers more than just a monthly salary. Employees also gain valuable experience in a fast-growing industry.
Competitive Salary
The role offers ₦100,000 per month.
Career Growth
Employees have the chance to grow within a creative and expanding hospitality brand.
Performance Incentives
Outstanding performance may attract additional rewards and recognition.
Dynamic Work Environment
You’ll work in a lively, customer-focused setting that values creativity and excellence.
Application Deadline
Applications for the Customer Support Officer position close on March 25, 2026. Interested candidates are encouraged to apply early.
How to Apply
To apply for the Customer Support Officer role at Rentachef NG, follow these steps:
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Prepare your CV, Cover Letter, and LinkedIn profile.
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Send them via email to: rentachefrecruit@gmail.com
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Use “Customer Support Officer” as the subject of the email.
Final Thoughts
Nigeria’s hospitality industry continues to expand, creating exciting job opportunities for young professionals. The Customer Support Officer role at Rentachef NG is a great option for graduates who enjoy working with clients and helping businesses deliver exceptional service.
If you are passionate about customer experience and want to build a career in hospitality, this role could be a strong starting point.