Inguest Global Partners Limited Current Vacancies

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Inguest Global Partners Limited – We lead a Business Solutions and Service Advisory Group, assisting clients in designing and deploying appropriate Organizational Growth and Innovation Solutions.

We are recruiting to fill the position below:

 

 

Job Title: Customer Service Representative

Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Experience, Qualification, and Required Skills:

  • OND / HND qualification from a reputable institution.
  • 0 – 2 years work experience.
  • Excellent communication skills (both written & oral).
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N50,000 Monthly.

 

 

Job Title: Risk Officer

Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Analyze and identify risk in portfolios.
  • Analyze credit data to determine the degree of risk involved in extending credit or lending money on every transaction.
  • Conduct research to monitor market trends.
  • Make adequate forecasts for product and policy development.
  • Communicate with management team on the execution of a risk management framework.
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Experience, Qualification, and Required Skills

  • HND / B.Sc degree from a reputable institution.
  • 3 – 5 years work experience.
  • Excellent communication skills (both written & oral).
  • Research Capability, Numeracy and Work Philosophy.
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N65,000 Monthly.

 

 

Job Title: Operations Officer

Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Maintain 100% collections rate.
  • Manage repayment instruments (direct debit and cheque).
  • Manage disbursement on Gemini and Bank.
  • Manage posting on the banking application (Gemini).
  • Performs loan management functions such as loan creation, loan disbursement, liquidation etc.
  • Customer and loan document management.
  • To maintain designated accounting records for all receipts and payment within the company and ensure that vouchers are properly coded and keyed into the computer system on daily basis.
  • To assist in credit control which shall among others involve contacting client with due balance and providing reconciliation if need be.

Experience, Qualification, and Required Skills

  • HND / B.Sc Degree from a reputable institution.
  • 3 – 5 years work experience.
  • Excellent communication skills (both written & oral).
  • Research Capability, Numeracy and Work Philosophy.
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N100,000 Monthly.

Interested and qualified applicants should send their updated CV to: jobs@igpl.com.ng using “Job Title” as the subject of the mail.

 

 

Job Title: Customer Service Representative (Hausa Speaking)

Location: Oshodi, Lagos
Employment Type: Full-time

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Provide exceptional customer service.
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Experience, Qualification, and Required Skills

  • SSCE / OND, a degree from a reputable institution.
  • 1 year experience.
  • Excellent communication skills (both written & oral).
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary

  • N25,000 – N37,000 monthly.

Interested and qualified candidates should send their updated Curriculum Vitae (CV) to: comms@igpl.com.ng with “Customer Service Representative (Hausa Speaking)” as the subject of the email.

 

Application Deadline 30th June, 2021.

 

 

Important Notes

The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview

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