Interswitch Group is Currently Hiring (2 positions)

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

 

 

Job Title: Business Development Executive, Interswitch Lending Services

Location: Lagos
Department: Purepay
Employment Type: Permanent

Job Description

  • Create & drive initiatives and solutions that extend and grow the financial and strategic objectives of the Interswitch Lending Services platform.

Responsibilities

  • Strategic alliances & Business development.
  • Seeks out and forges relationships with credit service providers, banks, aggregators and potential allies that can help grow and enrich the lending services proposition of Interswitch.
  • Develops proposals in response to requests for proposals (RFPs), delivering ILS business sales presentations
  • For new business that are acquired, works with relevant Interswitch teams / colleagues to support customers through the transition from project completion to transaction generation.
  • Communicates customer requirements to the Product, Operations and Project team and work with them to ensure that products are delivered to customer requirements and in line with agreed contractual terms.
  • Ensures the team’s compliance with Interswitch’s business development and account management policies and procedures.
  • Receives feedback from credit customers for improvement of products and services.
  • Post-sales engagement: visiting customers to discuss on how to improve services.
  • Operational and admin responsibilities.
  • Prepares and submits periodic reports to the Business Development Manager, Interswitch Lending Service Business on the activities of the team for management decision making.
  • Handles all ILS customer or partner inquiries.
  • Develops business value propositions for lending services inclusive of nano and micro credit processing solutions offered by Interswitch.
  • Grows the business into new customer and new market segments as per the strategy of the company.
  • Produces business case documents for new product or service offerings development.
  • Reviews legal documentation with prospective partners or customers for the purpose of closing a sale or developing new business.
  • Supports preparation of financial statements and forecasts.
  • Market research.
  • Assists in developing an evaluation process to gain feedback from customers and providing market feedback to the Head, Credit Business to meet market demands and generate product development ideas.
  • Keeps abreast of trends and developments in payment technology, Credit Business, Digital solutions on Micro/Nano loans products practices and operations.
  • Account management.
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Requirements

  • A good First Degree, preferably in a Business related discipline.
  • Minimum of 3 years experience in the same or related role.
  • Working knowledge of CRM tool for sales and business development.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline  20th September, 2021.

 

 

Job Title: Operations Support Engineer

Location: Lagos
Department: Group Core Operations
Employment Type: Permanent

Job Description

  • To deliver standard business operations services to retain existing customers in relation to Incident resolution, Problem reporting, Event Monitoring, Post Implementation Configuration.

Responsibilities

  • Incident Resolution.
  • Shall ensure that all incidents logged are resolved with a view to meeting set SLA/Customer satisfaction while liaising closely with relevant teams
  • Shall ensure proper cleanup of after effect of incidents with a view to eliminating exposure.
  • Shall adequately document known issues and detailed work-around that can be applied in the case of a re-occurs
  • To ensure that incidents are created for all critical events.
  • To ensure timely resolution of critical events that could impact the system.
  • Work on schedule and during off-work periods e.g weekends, public holidays and night.
  • Operational Services Configuration Management.
  • Set up/ Configure settlement, Dispute and Reconciliation applications/servers as deployed by the technology team.
  • Suggest improvement to the process with a view to make operations better.
  • To adequately report problems resulting from incidents with a view to completely resolve root cause
  • Provide technical expertise as subject matter experts in project task executions and contribute to the overall team knowledge
  • Propose improvement to application/services with a view to eliminating/reducing incidents
  • Occasional support during off-work periods e.g weekends, public holidays and night.
  • Event Monitoring.
  • To ensure timely event detection with a view to averting critical incident
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Requirements

  • Minimum of First Degree in Science / Engineering related discipline
  • Understanding of Basic Networking/File Transfer Protocol
  • Understanding of Basic Linux Command and concept of Kubernetes
  • Minimum of 1 year experience in similar or related field
  • Basic understanding of SQL

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline  23rd September, 2021.

 

Important Notes

The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview

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