Jhpiego, an Affiliate of Johns Hopkins University, is a global leader in improving healthcare services for women and their families.
We are recruiting to fill the position below:
Job Title: Information Technology Officer
Job ID: 2022-4632
Locations: Akwa Ibom and Taraba
Category: International Positions
Job Summary
- The Information Technology Officer (ITO) supports and increases the use of information and communication technologies in Jhpiego’s program activities including implementing, maintaining, and supporting appropriate and cost-effective information and communication technologies to facilitate information flow among stakeholders and support learning approaches.
- S/he ensures the availability of IT consumables and keeps up-to-date inventory to be able to advise on IT consumable usage patterns in both the country office and the state offices.
- S/he serves as the first contact for technical supports and s/he assists the users to effectively and efficiently use Information Technology resources and tools.
- S/he provides support for online training, meetings, and webinars.
- The ITO ensures prompt resolution of technical difficulties for Jhpiego staff and partners.
Responsibilities
- Assist, mentor, and build the capacity of users at the individual and organizational level in specific areas of expertise including but not limited to mobile technology related to the improvement of health services management and quality improvement of health services.
- Provide technical supports to IT vendors for the provision of IT services.
- Collaborate with the Abuja and field teams to identify IT needs and make requisitions.
- Ensure all requests for IT support are recorded in the case management system.
- Coordinate the deployment of data systems and work with the program team to test the use of new applications or digital innovations.
- Provide technical support and training to staff on the use of Microsoft 365 for teams collaborations.
- Maintain an up-to-date inventory of IT consumables and ensure timely replenishment of stocks.
- Collaborate with the Abuja and Field teams to perform Quality Control of all IT-related procurements.
- Implement routine preventive and timely corrective maintenance of printers, copiers, projectors, and laptops.
- Provide technical support for online meetings, and webinars.
- Configure laptops for Jhpiego staff and partners in line with the Jhpiego global configuration specifications.
- Troubleshoot software and hardware faults and provide solutions in line with global best practices.
Required Qualifications
- B.Sc or HND in any of Computer Science, Information Technology, Electrical Electronics Engineering, and Computer Engineering or any other relevant field.
- 5 to 6 years of directly relevant experience required with a minimum of 2 years in IT support services.
- Professional certification is an added advantage.
- Close attention to detail and the ability to communicate with diverse people at all levels are highly desired.
We Offer
Jhpiego offers competitive salaries and a comprehensive employee benefits package including:
- Medical and dental plans
- Paid vacation
- Holidays and sick leave
- Personal accident insurance
- 403(b) Retirement plan
- Life and disability insurance
- Travel insurance
- Education assistance plan and more.
How to Apply
Interested and qualified candidates should:
Click here to apply
Note: The successful candidate selected for this position will be subject to a pre-employment background investigation
Job Title: Senior Information Technology Officer
Job ID: 2022-4631
Location: Abuja, Nigeria
Category: International Positions
Job Summary
- The Senior Information Technology Officer (SITO) under the supervision of the IT Manager supports and increases the use of information and communication technologies in Jhpiego’s program activities including implementing, maintaining, and supporting appropriate and cost-effective information and communication technologies to facilitate information flow among stakeholders and support learning approaches.
- S/he provides technical supports and mentoring to the field IT Officers.
- S/he serves as the first contact for escalations of technical supports as required by the IT Officers in field offices.
Responsibilities
- Build the capacity and provide technical supports to field IT officers
- Collaborate with IT Manager and Field teams to identify IT equipment needs across all Jhpiego offices
- Collaborate with Procurement unit on market intelligence for IT related services
- Implement routine preventive and timely corrective maintenance of printers, copiers, projectors, and laptops at the country office
- Collaborate with the Abuja and field teams to identify IT needs and make requisitions.
- Ensure all requests for IT support are recorded in the case management system.
- Coordinate the deployment of data systems and work with the program team to test the use of new applications or digital innovations.
- Provide technical support and training to staff on the use of Microsoft 365 for teams collaborations.
- Maintain an up-to-date inventory of IT consumables and ensure timely replenishment of stocks.
- Provide technical support for online meetings, and webinars.
- Configure laptops for Jhpiego staff and partners in line with the Jhpiego global configuration specifications.
- Troubleshoot software and hardware faults and provide solutions in line with global best practices.
- Provide technical supports to IT vendors for the provision of IT services.
Required Qualifications
- B.Sc or HND in any of Computer Science, Information Technology and Computer Engineering or any other relevant field.
- Masters Degree or Professional certification is an added advantage.
- 6 to 7 years of progressively responsible and directly relevant experience required with a minimum of 2 years in IT support services.
- Close attention to detail and the ability to communicate with diverse people at all levels are highly desired.
We Offer
Jhpiego offers competitive salaries and a comprehensive employee benefits package including:
- Medical and dental plans
- Paid vacation
- Holidays and sick leave
- Personal accident insurance
- 403(b) Retirement plan
- Life and disability insurance
- Travel insurance
- Education assistance plan and more.
How to Apply
Interested and qualified candidates should:
Click here to apply
Note: The successful candidate selected for this position will be subject to a pre-employment background investigation
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- The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
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- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
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