Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry.
We are recruiting to fill the positions below:
Job Title: Business Workflow Management Officer
Location: Lagos
Job Type: Full-time
Specialization(s): Banking / Finance / Insurance
Job Summary
- To provide technical and non-technical expertise in the drive for digitization of internal and customer-facing processes with the view to save costs, increase efficiency, automation of manual processes and creation of data-driven business environment.
Job Description
Technical:
- Develop processes or workflows in line with BRD/SWR provided for implementation.
- Digitalize the assigned processes or project using the BPM tools – 1xpress
- Conduct walkthroughs and demos with necessary stakeholders to validate requirements documented in the BRD/SWR,
- Create smart objects, views, forms and workflows based on the BRD/SWR provided for implementation
- Integrate the BPM application-1xpress with core banking and other non-core banking applications as stated in the BED/SWR.
- Develop basic procedures, logic, and rules.
- Log completed project or process for testing and quality assurance.
- Participate in the User Acceptance Testing (UAT) session and ensure resolution of all issues prior to go live
- In conjunction with app management team, ensure deployment of process or project to live environment.
Non-Technical:
- Ensure required documentation and activities are completed before pilot or go live.
- Participates in the pilot of deployed processes and ensure all issues from pilot are promptly resolved.
- Develop user’s manual, job card and Frequently Ask Questions (FAQ).
- Constantly engage the users and stakeholders to ensure the objectives of the project or processes implemented are meet
- Develop and monitor performance metrics to track the benefits of the project or process
- Oversea the users support desks and workflow issues management
- Prepare daily, weekly and monthly reports to track defined process performance metrics.
Job Experience
- Minimum of 1 year’s cognate experience.
Interested and qualified candidates should:
Click here to apply
Job Title: Relationship Manager, Institutional Banking
Location: Nigeria
Job Type: Full-time
Specialization(s): Banking / Finance / Insurance
Job Summary
- To execute Institutional banking strategy by cultivating and managing customers within assigned sector and providing a full spectrum of financial services to these clients to ensure a substantial contribution to the liquidity and profitability of the Region and overall customer satisfaction.
Job Description
- Implement the Business Strategy for allocated sector in the Institutional Banking Business.
- Drive revenue creation opportunities by offering to customers the relevant value propositions that meet their business needs and ensure the provision of excellent relationship management
- Ensure in-depth understanding of all customers’ portfolio, using Customer Value Chain Analysis to effectively meet the needs of the customers
- Manage the existing Institutional Banking relationships and explore new opportunities.
- Ensure that key financial deliverables for the sector are met.
- Execute the Institutional Banking Customer Value Proposition (CVP) and Industry Value Propositions (IVPs) initiatives and activities aimed at optimizing both customer experience and profitability for the Bank.
- Ensure risk assets are properly appraised and are within the bank’s risk appetite
Job Experience
- Minimum of 5 years’ experience in sales and marketing roles in any Financial Institution
Interested and qualified candidates should:
Click here to apply
Job Title: Group Head, Agric. Finance
Location: Nigeria
Job Type: Full-time
Specialization(s): Banking / Finance / Insurance
Job Summary
- Develop Business strategies for Agric finance and solid minerals’ group; manage and increase the value of portfolio, achieve, and maintain the Bank’s goal of market leadership, drive and manage business relationship and increase profitability
Job Description
- Develop the group’s corporate strategies and implement a business plan to support the bank’s goal of market leadership as it relates to Agric finance and solid minerals sectors
- Manage the group’s portfolios by systematically increase the value of the portfolio, promoting excellent asset quality (maintaining an acceptable level of asset quality) and ultimately driving desired profit
- Plan and design products to the target markets within the sector and ensure timely execution
- Review existing products continuously to reflect the current market realities, resolve issues across related platforms and achieve increased profitability
- Develop business proposal to both private and public sector for active participation in Agric and Export financing
- Facilitate training for market facing staff on the related product offerings and ensure capabilities building and improvement of staffin the groupas well as recommend training needs in the group
- Appraise, review, and approve credit request process (es) and project financing
- Identify new business relationships and grow existing business relationship to generate quality risk assets
- Ensure prompt monthly returns reporting to regulatory agencies on group’s portfolio
- Prepare quarterly Management and Board Reports
Job Experience
- Minimum 10 -12 years of cognate experience
Interested and qualified candidates should:
Click here to apply
Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview
Job Recruitment at Sterling Bank Plc