United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the positions below:
Job Title: Team Member, Global Batch Operations
Location: Nigeria
Reporting Line: Functionally reports to: Head CBA Support
Responsibilities
- To Provide 24X7X365 access to Finacle application to the entire UBA
- Ensuring smooth running and availability of Finacle 24 x 7 for UBA.
- EOD/EOM/EOY run on Finacle, Finnone, Fundtech
- Ensure Daily Generation and transmission of SWIFT statement on daily basis
- Ensure daily generation and transmission of E-statement to subscribers
- COT and Credit interest run on Finacle
- Ensure that ALL Finacle and csis services are up and running on 24 x 7 basis.
- General parameter review and set up/modification
- Scheme parameter set up, review and modification
- Liaise with consultant on EOD/Processing issues
- Business Office Sol creation and set-up
KPIs:
- Timely release of system to users
Qualifications and Experience
- BSC and other professional qualifications.
- Minimum years of experience – 2-5 years’ work experience in relevant field
- Certifications – Having a certification from a reputable institution will be an added advantage
- Minimum of 2 years cognate Banking experience
- Good knowledge of Banking
- Finacle Administration
- Knowledge of SQL
- Knowledge of Bank policy and best practices
- UNIX skills
- Reporting skills
- Interpersonal skills
Interested and qualified candidates should:
Click here to apply
Job Title: Team Member, Enterprise Application Support
Location: Nigeria
Reporting Line: Team Lead, Enterprise Application Support
Responsibilities
Documentation of Enterprise architecture baseline:
- Ensure proper documentation of Enterprise Application support process/procedures and Configuration items.
- Ensure up-to-date procedures for both end-users and operators of these systems
Process Optimization:
- Ensure timely understanding of any new software integration into company systems
- Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
- Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7 x 365
Project Delivery Effectiveness:
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.
- Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data
- Take necessary and prompt corrective actions to ensure the achievement of set objectives
Issue Closure within TAT:
- Ensure that support Issue raised by the business are resolved within the agreed TAT.
- Ensure mitigation against future occurences
Adhoc
- Render periodic report for management descision making
- Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring
KPIs:
- Customer Satisfaction
- IS Audit & Regulatory exceptions relating to IT Operations & Infrastructure
- Internal Process
- Service uptime
- Closure of Issues within TAT
Qualifications
- Minimum of 2-5 years’ work experience in a relevant field
- Certifications; Having a certification from a reputable institution will be an added advantage
Interested and qualified candidates should:
Click here to apply
Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview
Application Deadline 24th December, 2020.