Loveworld Medical Centre Current Career Opportunities

Loveworld Medical Centre is a world class modern multi-specialty (80 beds) Hospital situated in the heart of Lagos mainland business district.

We are recruiting to fill the position below:

Job Title: Medical Laboratory Scientist

Location: Ikeja, Lagos
Employment Type: Full-time

Job Overview

  • We are looking to engage and employ highly motivated healthcare professionals in various specializations, to join a team of professionals to provide the highest standards of care to patients.
  • If you are an excellent professional looking to take your career to the next and higher level of growth, apply here!
  • As a medical laboratory scientist at our facility, you will work to analyze a variety of biological specimen, perform scientific testing on samples and report results to physicians.

Duties and Responsibilities
You will be required to perform a variety of functions including:

  • Receive urine, blood or other samples for experimentation and analysis
  • Prepare standard volumetric solutions or reagents to be combined with specimens
  • Manage and operate laboratory equipment
  • Test and study blood, urine and other body fluids
  • Evaluate test results and prepare reports for physicians
  • Maintain laboratory quality assurance and safety standards
  • Cross-match blood for transfusion
  • Guide and supervise junior staff and technicians

Requirements / Skills / Qualifications
Qualifications and work experience required includes;

  • BMLS
  • Must possess a valid license to practice in Nigeria
  • Must have worked in a standard laboratory or modern multidisciplinary Hospital in the last 2-3 years
  • 3-5 years work experience in a digitalized environment
  • A post graduate or additional qualification and certifications is an added advantage.
  • In addition to the required qualification and years of experience stated the ideal candidate would be visionary, an excellent leader, resourceful, a problem solver and deeply committed.

Skills:

  • Good judgment and decision making skills.
  • Good listening and communication skills.
  • Analytical and problem solving skills.
  • Time management and organizational skills.
  • Computer skills.
  • Record keeping skills.
  • Ability to keep information confidential.
  • Patience, adaptable and dependable.
  • Accuracy and precision.
  • Good hand-eye coordination.
  • Good eyesight and near vision.
  • Good attention to detail.
  • Ability to work calmly under pressure,
  • Ability to concentrate for long periods of time,

Knowledge:

  • Knowledge of chemistry and biology.
  • Knowledge of clinical laboratory procedures.
  • Knowledge of clinical microbiology.
  • Knowledge of the use and operation of laboratory equipment such as microscopes and cell counters.

Application Closing Date
1st November, 2022.

Method of Application
Interested and qualified candidates should send their CV and Application Letter to: recruitment@gpconsulting.com.ng using the Job Title as the subject of the mail.

 

 

 

Job Title: Billing Officer

Location: Ikeja, Lagos

The Role

  • The Billing Officer will be responsible for collecting and receiving cash from patients and clients of the hospital. The incumbent will be responsible for preparing invoices, updating patient, client billing records and preparing bill estimates.
  • The activities of the Billing Officer includes; maintaining billing records, inputting billing data in the hospitals software system, uploading allocating and filing receipts, balancing billing records on a daily and monthly basis, and book keeping.
  • The incumbent is also responsible for tracking money owed to us by patients and clients of the hospital.

Responsibilities

  • Determines patient invoice by capturing services noted in patient chart; clarifying services with physicians.
  • Receive payments through various methods (cash, online payments etc.) and check for the eligibility of HMO/Corporate patients.
  • Responsible for preparing bill estimate.
  • Collect all information needed to calculate bills receivable (order amounts, discount rates etc.)
  • Provides billing information by collecting, analysing, and summarizing third-party billings, accounts pending, and late charges data and trends.
  • Check the data input on final bills to ensure accuracy with CHL’s tariff or the tariff of Corporate/HMOs.
  • Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement.
  • Uploads bills and claim forms online.
  • Issues invoice by entering service data; calculating charges; mailing invoices.
  • Maintains patient and invoice files by entering and adjusting data.
  • Manage account balances to discover outstanding debts or other inconsistencies.
  • Identifies responsible party by examining patient record..
  • Issue customer account statements periodically or whenever necessary.
  • Send reminders for payments and contact patients when assigned.
  • Update accounting records with new payments, balances, customer information etc
  • .Answer questions and handle complaints from customers regarding bills.
  • Report on activity to upper management.Performs other tasks as assigned.
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Qualifications and Experience

  • Bachelor’s Degree in Business, Finance, Healthcare, or Related Field.
  • 2 years of experience as Billing Officer in a hospital or related field.
  • Customerservice experience is a bonus.
  • Adheres to laws and confidentiality guidelines.
  • Proficient in MS Office especially Excel; working knowledge on ODOO or MediPlus.
  • Excellent Math Skills.
  • Excellent interpersonal and communication skills.
  • Abilityto be polite and compassionate without lacking confidence.
  • Sound negotiation and persuasion skills.
  • Analytical and problem solving skills.
  • The ideal candidate would be visionary, an excellent leader, resourceful, a problem solver and deeply committed

Application Closing Date
30th November, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@gpconsulting.com.ng using the Position applied for as the subject of the email.

 

 

 

 

Job Title: Customer Service Officer

Location: Ikeja, Lagos

Job Brief
What does a Customer Service Representative do?

  • A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
  • Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming phone calls.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and Skills

  • Candidates should possess an HND / BSc in Science, Social Science or Arts.
  • Minimum of 2 years post NYSC experience in customer service or front desk management.
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • The ideal candidate would be visionary, an excellent leader, resourceful, a problem solver and deeply committed

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@gpconsulting.com.ng using the Position applied for as the subject of the email.

 

 

 

 

 

Job Title: Chief Accountant Officer

Location: Ikeja, Lagos
Employment Type: Full-time
Reports to: The Chief Operations Officer (COO)

Job Objective

  • Chief Accountant Officer serves as the principal executive accountable for the financial strategy development and execution and is responsible for ensuring the integration of both operational and financial measures aimed at efficiency, growth and profitability of the business.
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Job Overview

  • The Chief Accountant Officer is charged with day to day finance and accounting transactions and ensures effective treasury management, whilst ensuring that liquidity positions are maintained. He/she is responsible for budgeting and financial performance monitoring and reporting company-wide.

Duties and Responsibilities
As the Chief Accountant Officer,, your responsibility will include:

  • Develop and articulate a comprehensive financial and risk management strategy for the business.
  • Liaise with financial services organization as may be required to ensure the business remains adequately funded in terms debt, equity and working capital requirements.
  • Lead the formulation and execution of corporate level investment and financial management for enhancing business growth and operating efficiency
  • Define financial targets
  • Establish and maintains an effective financial management framework covering treasury, tax planning, financial control and management information system, processes and, which support business objectives and enables the effortless production of relevant periodic reports
  • Develop and implement effective finance and accounting systems, processes, procedures and policies which provide effective controls in the deployment and utilization of capital and assets.
  • Manage the budgetary process to ensure all budgets adequately reflect periodic resource requirements and revenue estimates for the business; coordinates the periodic financial performance monitoring and reporting of the company.
  • Approves all finance and accounting transactions and ensures processes and or procedures are effectively complied with; including regulatory or statutory requirements.
  • Ensure the provision of timely, comprehensive and accurate management accounts that enable decision making process.
  • Effectively manage company taxes and other statutory returns to regulatory authorities
  • Effectively manage the company’s asset, debt, cost and profitability position.
  • Report known contraventions of statutory regulation to the CEO

Qualifications, Experience and Skill Requirements
Education and Work Experience Requirement:

  • A minimum of First Degree (HND / B Sc) in Accounting, Finance, Business Administration or Economics
  • MUST be a chartered accountant
  • Must have 8-10 years’ work experience.
  • The last 5 years must be in executive management role within a structured business environment.
  • The ideal candidate would be visionary, an excellent leader, resourceful, a problem solver and deeply committed.

Knowledge and experience area:

  • Clear understanding of Financial Planning
  • Budgeting (Revenue, Direct Cost, Capex and Opex)

Financial Reporting Systems

  • IFRS Compliant
  • Industry Knowledge
  • Trade or Core Business knowledge
  • Reporting Requirements
  • Software Applications (Sage, Navision etc)

Financial Controls & Compliance:

  • Budgetary Controls
  • Internal Controls
  • Quality Controls
  • Process Compliance

Financial Recording and Documentation:

  • Requisition procedures
  • Authorization procedures
  • Approval procedures
  • Availment Procedures
  • Recording (Vouchers, Forms) of Transactions
  • Referencing, Filing and Archiving of documents
  • Storage of documents
  • Auditing (working with the auditors)
  • Tax Planning, Implementation and Audit (starting from Jan all through, handling LIRS, FIRS on VAT and WHT matters)

Required skills:

  • Leadership skills
  • Good Communication Skills (Written and Verbal).
  • Microsoft office skills (excel).
  • Ability to train and impart knowledge
  • Planning and organizing.
  • Interpersonal skills and the ability to manage people effectively.
  • Excellent work ethics
  • Strategic planning and analytical thinking skills.
  • Ability to work under pressure and deliver.
  • High level of initiative and a good team player.
  • Attention to detail.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and Application Letter to: recruitment@gpconsulting.com.ngusing the Position applied for as the subject of the email.

 

 

 

 

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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