Massive Employment Opportunities at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Team Member, IT Infrastructure Audit

Job Identification: 493
Location: Nigeria
Job Schedule Full time
Job Shift: Day

Job Objective(s)

  • Ensure IT Infrastructure standards, policies, guidelines and procedures are being implemented by IT management to enable availability of IT services to support the bank’s business objectives.
  • Provide assurance over the effectiveness of controls on the bank’s technical infrastructure

Duties & Responsibilities

  • Participates in the periodic audit of the Bank’s Disaster Recovery Infrastructure to ensure its availability and adequacy when the main production facility becomes unavailable.
  • Represents the Department in Information Technology related projects for quality assurance purposes and provide report to on progress and risk management.
  • Audit of all IT Operations (EOD/BOD/EOM/EOQ/EOY, Enterprise Data Backup & Restore, Physical & Environmental Controls, SLA, Staff, training, etc.)
  • Prepare timely, accurate and complete audit query and other audit work papers in line with the Internal Audit Methodology.
  • Carry out assigned investigations of frauds connected to the use of channels and systems.
  • Participates in the audit of the Bank’s Network and Telecommunications Infrastructure to ensure protection against a wide range of threats and vulnerabilities.
  • Assists in the review of the Bank’s Firewalls, Core Switches, Routers, Intrusion Detection and Prevention Systems to ensure they are adequately configured to prevent intrusions into the bank’s networks.
  • Executes audit of Messaging Infrastructure (Exchange clients and Servers) to ensure security and efficiency.
  • Participates in the review of Virtualization Infrastructure to ensure security and availability of the virtualized layer.
  • Participates in the audit of Antivirus, patch management and other emerging technologies as deployed by the Bank.
  • Participates in Systems and Infrastructure projects
  • Maintains the Security of all Information entrusted to the staff
  • Carry out other tasks that may be assigned from time to time
  • Maintains the Security of all Information entrusted to the staff

Job Requirements
Education:

  • First Degree preferably in Computer science or related discipline
  • Professional certification (CISA, CRISC, ISO 27001, ISO 22301, ISO 20000 etc.)

Experience:

  • Minimum experience –  Minimum experience – 1 year in IT and Audit/Control/Information Security/Information Risk Management and Project Management.

Application Closing Date
22nd April, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

Job Title: Team Member, Security Operations

Job Identification: 498
Location: Nigeria

Job Objective (s)

  • Provide assurance on the effectiveness and efficiency of Information Systems Risk Management, Control and governance process within the bank and subsidiaries to achieve strategic and business  objectives
  • Ensure that Information Systems and Cybersecurity risks are properly identified, measured, monitored and reported within the bank’s risk apetite

Duties & Responsibilities

  • Participate in the Audit of the Bank’s
  • Cyber Security Programs
  • Security configurations & Infrastructure and
  • Security Incident and Event Management
  • Security Standards and Frameworks
  • Interfaces, web services and APIs
  • Vulnerability Assessments, Penetration Testing and
  • Security Operations Centre
  • Assists in the review of the Bank’s Firewalls, Core Switches, Routers, Intrusion Detection and Prevention Systems to ensure they are adequately configured to prevent intrusions into the bank’s networks
  • Participates in the audit of Antivirus, patch management, SIEM and other emerging security solutions deployed by the Bank
  • Participates in various audit engagements to ensure the audits are performed in line with Internal Audit Methodology and relevant professional standards
  • Carries out special investigation into cyber security related breaches, system outages or attacks
  • Follow-up on timely regularization of audit exceptions and assurance reviews
  • Participates in Cybersecurity Operations projects
  • Carries out other tasks that may be assigned from time to time
  • Maintains the Security of all Information entrusted to the staff

Job Requirements
Education:

  • First Degree preferably in Computer Science or related discipline
  • Professional certification (CISA,  SCCP, CCSA, CRISC, CISSP, CEH, ISO 27032, ISO 22301 & ISO 27001, ISO 20000, COBIT 5, CCISO etc.)
  • Experience
  • Minimum experience –  Minimum experience – 1 year in IT and Audit/Control/Information Security/Information Risk Management and Project Management.

Application Closing Date
22nd April, 2022 at 04:18 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

Job Title: Business Development Manager

Job Identification: 490
Location: Nigeria

Purpose of Role

  • To develop, acquire, grow, and maintain new business leads for FBN UK products especially Mortgages, Wealth Management and Financial Institutions.
  • Under the strategic guidance of the EBDB, the role aims to lead the Nigeria Representative Offices (NRO) team in Lagos in a manner that achieves the right balance between growth, profitability, productivity, and risk.

Primary Responsibilities of Role
Business Development:

  • Develop leads from personal network, client referrals and FBN group.
  • Facilitate the onboarding of clients for FBN UK products and services in accordance with UK and FBNUK procedures and regulations.
  • Lead and drive the relationship between FBNL Business Units- Private Banking and Retail Banking in particular, coordinating activities in terms of collaboration for referrals and cross selling.
  • Generate and forward potential client leads to RMs in the UK; Follow up with leads from RM’s and provide all necessary support to facilitate onboarding.
  • Proactively develop, anticipate, and provide solutions to client needs and give high priority to client satisfaction, with responsibility for exceeding agreed service targets and objectives, particularly those relating to new client growth targets.
  • Maintain an accurate and up to date call report and database of all new clients.
  • Promote a strong service culture in the NRO through leading by example.
  • Actively follow up on all inactive/dormant accounts and achieve a 50% reactivation.
  • Monitor and grow the Bank’s existing relationships, ensuring increased business activity, volumes, and profitability from such relationships.

NRO Management:

  • To oversee and manage the functions of the Nigeria Rep Offices, directing the team members to ensure efficient service delivery to all customers, thereby sustaining business relationships.
  • To direct and lead the NRO team within the guidelines of the Departmental Policy and Procedures, and other FBNBank UK Policy and procedures.
  • To formulate annual strategies for the NRO to ensure a 25% contribution to Business Development’s annual budget through excellent client service delivery.
  • To structure the NRO for efficient delivery of the Bank’s products(mortgage) to our target market clients.
  • To work with the London Relationship Managers to process mortgage/property business introduced from Nigeria, as and when necessary.
  • To recommend for approval, all KYC documentation in respect of all new to bank relationships.
  • To be an ambassador of the Bank, ensuring the Bank is always portrayed in an excellent manner.
  • To provide required MI, reports, product papers and presentations for Senior Management of the Bank as may be needed.
  • To provide timely peer comparison and information especially around developments in the Market, that will support Business Development.
  • Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and Compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid exposing the Bank to undue risk.

Service Responsibilities:

  • Maintain the NRO as the first touch point for client query resolution.
  • Ensure timely and efficient service delivery to clients through close interaction with stakeholders/dependent departments (Client Services, Payments, Operations, Credit and Compliance etc).
  • Ensure client enquiries and queries are resolved in the NRO within 24hours.
  • Ensure clients statements, reports and other statutory reports are up to date and timely.
See also  Current Recruitment at Olaniwun Ajayi Legal Practitioners

Professional / Academic Qualifications
Essential:

  • University Degree in a relevant field
  • >10 years experience
  • Strong knowledge of the Nigerian HNI and Affluent Market
  • Strong  business and personal network
  • Knowledge and understanding of the Nigerian Banking system.

Application Closing Date
8th April, 2022 at 1:39 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

 

Job Title: Business Development Manager

Job Identification: 490
Location: Nigeria

Purpose of Role

  • To develop, acquire, grow, and maintain new business leads for FBN UK products especially Mortgages, Wealth Management and Financial Institutions.
  • Under the strategic guidance of the EBDB, the role aims to lead the Nigeria Representative Offices (NRO) team in Lagos in a manner that achieves the right balance between growth, profitability, productivity, and risk.

Primary Responsibilities of Role
Business Development:

  • Develop leads from personal network, client referrals and FBN group.
  • Facilitate the onboarding of clients for FBN UK products and services in accordance with UK and FBNUK procedures and regulations.
  • Lead and drive the relationship between FBNL Business Units- Private Banking and Retail Banking in particular, coordinating activities in terms of collaboration for referrals and cross selling.
  • Generate and forward potential client leads to RMs in the UK; Follow up with leads from RM’s and provide all necessary support to facilitate onboarding.
  • Proactively develop, anticipate, and provide solutions to client needs and give high priority to client satisfaction, with responsibility for exceeding agreed service targets and objectives, particularly those relating to new client growth targets.
  • Maintain an accurate and up to date call report and database of all new clients.
  • Promote a strong service culture in the NRO through leading by example.
  • Actively follow up on all inactive/dormant accounts and achieve a 50% reactivation.
  • Monitor and grow the Bank’s existing relationships, ensuring increased business activity, volumes, and profitability from such relationships.

NRO Management:

  • To oversee and manage the functions of the Nigeria Rep Offices, directing the team members to ensure efficient service delivery to all customers, thereby sustaining business relationships.
  • To direct and lead the NRO team within the guidelines of the Departmental Policy and Procedures, and other FBNBank UK Policy and procedures.
  • To formulate annual strategies for the NRO to ensure a 25% contribution to Business Development’s annual budget through excellent client service delivery.
  • To structure the NRO for efficient delivery of the Bank’s products(mortgage) to our target market clients.
  • To work with the London Relationship Managers to process mortgage/property business introduced from Nigeria, as and when necessary.
  • To recommend for approval, all KYC documentation in respect of all new to bank relationships.
  • To be an ambassador of the Bank, ensuring the Bank is always portrayed in an excellent manner.
  • To provide required MI, reports, product papers and presentations for Senior Management of the Bank as may be needed.
  • To provide timely peer comparison and information especially around developments in the Market, that will support Business Development.
  • Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and Compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid exposing the Bank to undue risk.

Service Responsibilities:

  • Maintain the NRO as the first touch point for client query resolution.
  • Ensure timely and efficient service delivery to clients through close interaction with stakeholders/dependent departments (Client Services, Payments, Operations, Credit and Compliance etc).
  • Ensure client enquiries and queries are resolved in the NRO within 24hours.
  • Ensure clients statements, reports and other statutory reports are up to date and timely.

Professional / Academic Qualifications
Essential:

  • University Degree in a relevant field
  • >10 years experience
  • Strong knowledge of the Nigerian HNI and Affluent Market
  • Strong  business and personal network
  • Knowledge and understanding of the Nigerian Banking system.

Application Closing Date
8th April, 2022 at 1:39 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

 

 

 

 

 

 

 

Job Title: Head – Brand, Strategy, Quality Assurance, Budget & Planning

Job Identification: 492
Location: Nigeria

Job Description

  • To develop the strategic redefinition of the FirstBank brand with a view to changing perception amongst TA to drive loyalty and advocacy
  • To strategically contribute to bank projects with focus on increasing market share amongst the bank’s core target audiences
  • Development of a world class brand strategy for the bank with a view to improving its positioning as the first bank of choice for customers business
  • Oversee the overall brand and customer journey through the omni -channel experience, which is aligned to the day to day trading of the brand. It will also play a leading role working, closely with our key supplier partners to unlock the potential of the FirstBank brands for the Bank’s customers
  • This requires the implementation of brand strategy, driving and rethinking the consumer journey while conceptualizing and shaping the consumer experience to offer seamless, integrated and elevated experiences in at all touchpoints – branches, channels, events, etc.

Duties and Responsibilities
Strategic Planning / Execution:

  • Determine the most innovative approach to enhance brand image to the general public
  • Utilize research data to make analysis in identifying the best way to introduce new products and refresh existing ones
  • Plan and commission various research targeted at different areas of the market segments to ensure communications spend has the most impact to guarantee maximum return on investment
  • Ensure the success in translation of defining qualities of the brand in execution.
  • Use the study of the data gathered from research to create various plans and strategies to be executed successfully
  • Development of marketing plans and strategies and make constant changes to ensure plans are implemented for maximum effect
  • Develop and manage the group’s immediate and long-term brand strategy in line with the business strategy for the group to drive the brand while ensuring it is poised to meet business needs via well – articulated objectives and missions
  • Coordinate and manage quarterly strategic planning and review sessions for the department to ensure on-track execution of Marcomms strategy for the group
  • Undertake regular brand perception, brand tacking and other relevant surveys to feel the pulse of customers and gain better insight and understanding into strategies to further drive business goals and objectives through relevant marketing communications activities and activations
  • Undertake marketing insights research to provide internal customers and management team with customer and competitive insights to drive product development and campaigning as well as overall business decisions relating to marketing customers
  • Lead creative development of quarterly brand themes that convey the brand point-of-view, and business targets for the quarter

Brand Quality Assurance:

  • Working closely with the Customer Experience and Brand Marketing teams to understand and build best in class shopper experience roadmaps. Additionally, they will be responsible for delivery of a business – wide brand experience journey that aligns to customer value, customer needs, and a prioritization of customer experience.
  • Translate a clear understanding of current market dynamics, competitive positioning, and FirstBank brand and product differentiators, into POS environments and collateral that engage consumers and drive conversion for FirstBank products and services.
  • Collaborate actively across the integrated marketing, brand management and retail marketing teams to ensure all required brand elements are developed, on brand, on budget and on time.
  • Support the product teams in the development of products and maintain an expert understanding of the FirstBank range of products and services
  • Develop and maintain understanding of the competitive landscape, including competitor strengths, weaknesses and product assortment details
  • To Coordinate, manage and implement the Group’s brand quality assurance initiatives especially as relates to branches and operations, aligning to global best practices and business goals.
  • Ensure that brand infrastructure at branches and other brand touch points are at their optimal levels at all times, by liaising with relevant stakeholders.
See also  IFS Group Ongoing Employment Opportunities

Budget Management:

  • Strategically provide support for attainment of budget efficiencies for communications spend across the group and Holding company
  • Develop processes for efficient management of group wide Marcomms budget and spend
  • Develop and manage Marcomms spend process to drive efficiencies across group
  • Provide direction, advise, ideas and best practices in budget management to internal and external customers seeking to attain required efficiencies
  • Optimize and track annual Marcomms budget
  • Average budget under management and with oversight responsibility of 9billion

Financial Targets Contribution:

  • Oversight responsibilities for marketing communications budget across the group to minimize duplication while encouraging synergies that drive efficiencies
  • Identify and analyze cost saving activities across the group in marketing and corporate communications sub head to drive budget optimization
  • Drive financial planning imperatives for the department while providing oversight support for financial planning across the group and HoldCo
  • Ensure strategic brand activities and policies are designed and executed to contribute to business objectives while also driving maximum returns on investments

Requirements
Education:

  • Minimum of a Master’s Degree in the Humanities.
  • Certification by relevant Marketing bodies in Nigeria including either of APCON or NIMN.

Experience:

  • Minimum of 10 years post NYSC work experience. At least 6 years as a manager in reputable international or local organisations
  • Working knowledge of budget management, financial planning and financial modeling will be added advantages
  • Advanced understanding and knowledge of marcomms environment
  • Demonstrable advanced level proficiency in word applications especially excel and PowerPoint
  • Ability to work with minimal supervision.

Application Closing Date
26th April, 2022 at 11:32 AM.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

Job Title: Unit Head, Segment & Value Propositions

Job Identification: 495
Location:. Nigeria
Job Schedule Full time
Job Shift: Day
Job Category: Marketing & Relationship Management

Job Description

  • Drive the customer segments strategy and set strategic objectives per customer segment
  • Ensure all customer solutions and offers are proposition-led with wealth as a core component, leveraging First Bank’s credentials and capabilities, coupled with a level of service superior to competitors, to create a sustainable, differentiated, competitive position
  • Identify the ideal customer mix/shape to deliver the customer segments strategic plan
  • Manage profit & loss financials at customer level, and all critical Key Value Drivers (KVDs) associated with segment performance including segment profitability
  • Drive cross-functional engagement to ensure customer centricity (horizontal alignment).
  • Ensure maximized penetration into customer segments to maximize acquisition, retention, cross sell ratios and revenue per customer
  • Design and monitor the delivery of a world-class strategy for customer on-boarding, retention and attrition management.
  • Take active custody of customer satisfaction scores and requisite action plans
  • Timely proposition design/development for all the key customer segments (existing and new), with tailored products, service, marketing and distribution elements to match the needs of each customer segment.
  • Carry out customer behavioral analyses to understand response and purchase patterns, as well as channel preference.
  • Drive the development of customer journey maps, lifecycles/life-stages and personas for each customer segment.
  • Conduct market research, customer research and market test experiments to ensure the delivery of world-class customer propositions.
  • Maintain up-to date market data including market share statistics per segment and competitive positioning.
  • Monitor an active customer database and devise strategies to remediate this as required.
  • Monitor customer churn for each segment and implement strategies to remediate this as required.
  • Employ decision analytics in designing customer propositions and contact programs.
  • Analyze and create a business case for proposed micro segments identified by the analytics team.
  • Ensures all customer solutions and offers are proposition-led and in line with FirstBank’s defined service levels.
  • Oversees the identification of opportunities to acquire and grow customer relationships, across all business units, and increase their profitability through improved targeting, best-in-class product/services, motivated sales force, and appropriate channel strategies.
  • Determine the need and monitor our competitive position through market research, data analysis and feedback from customer insight & analytics and the customer experience team, and analyse information gathered to develop strategies that increase the customer base and our share of wallet, improve retention and grow market share.
  • Drives the segments strategy, from a customer experience perspective, for the retail, commercial and corporate banking functions and set strategic objectives per customer segment
  • Creates strategies needed to meet target NPS for FirstBank.
  • Lead and provide thought leadership in the development and implementation of new business development strategies, policies, and procedures.
  • Supervise the development and management of loyalty and retention campaigns profitably with a view to enhancing the bank’s products uptake, usage and customers’ retention.
  • Work with internal teams (e.g. product, operations, finance, IT) to drive development of technology and processes to deliver unique partnerships
  • Negotiate complex partner and product integrations.

Application Closing Date
26th April, 2022 at 12:28 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

Job Title: Relationship Manager – Corporate Banking (Infrastructure)

Job Identification: 494
Location: Nigeria
Job Schedule Full time
Job Shift: Day
Job Category: Marketing & Relationship Management

Job Description

  • Assist in Managing and deepening  relationships with existing customers for a major share of customer’s business
  • Identify and follow through to establish new relationships consistent with industry focus and overall Bank’s commercial objectives.
  • Resuscitate  dormant relationships to meet Bank’s strategic objectives
  • Maintain high client satisfaction ratings through exceptional working relationships with clients
  • Provide support in the origination and execution of customers’ transactions.
  • Provide support to Credit Risk Management on background and financial information necessary to facilitate review of credit transactions
  • Maintain and update records on banking relationships
  • Assist to Identify risk issues, problem areas and proactively respond to safeguard Bank’s interest
  • Market bank’s products and services to existing and new customers(especially in the area of cross selling of products) to maximize Bank’s share of industry business
  • Remain abreast of the market, industry, competition and regulatory developments to contribute to the enhancement of the business.
  • Monitor credit portfolio to ensure high quality at all times in compliance with the Bank’s credit policies, standards and regulatory requirements.

Education

  • Minimum Education: First Degree or its equivalent in any discipline preferably business related.

Experience:

  • Minimum of 3 years relevant banking experience.

Application Closing Date
23rd April, 2022 at 12:03 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

Job Title: Relationship Manager – CBG (Infrastructure)

Job Identification: 423
Location:  Nigeria
Job Schedule Full time
Job Shift: Day
Job Category: Marketing & Relationship Management

Job Description

  • Assist in Managing and deepening  relationships with existing customers for a major share of customer’s business.
  • Identify and follow through to establish new relationships consistent with industry focus and overall Bank’s commercial objectives.
  • Resuscitate  dormant relationships to meet Bank’s strategic objectives.
  • Maintain high client satisfaction ratings through exceptional working relationships with clients.
  • Provide support in the origination and execution of customers’ transactions.
  • Provide support to Credit Risk Management on background and financial information necessary to facilitate review of credit transactions.

Education

  • Minimum Education: First Degree in any discipline.
See also  Current Recruitment at the Nigerian NewsDirect Newspaper

Experience:

  • Minimum of 3 years relevant banking experience.

Application Closing Date
26th April, 2022 at 5:32 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
  • They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
  • All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
  • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
  • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
  • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
  • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for interview

Publisher’s Note:

Deroundtable.com is a job, vacancy, career opportunity blog. We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.

Deroundtable.com is not an agent of this organization, we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.

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What is a cover letter?

A cover letter is a one-page document that you submit with your resume to express your interest in a job opening. The purpose of a cover letter is to introduce yourself to an employer and provide a brief overview of your work history, professional skills, and an explanation why you’re the best fit for that job.

While your resume focuses on your qualifications and achievements, your cover letter expands on those achievements, showcases your personality, and explains why you’d be a good fit for the company.

How to write a cover letter that gets you the job

Here’s how to make a great cover letter for a job application:

Underneath your name in your cover letter header, list the following contact details:

  • First and last name
  • Email address (something professional, usually including your name)
  • Phone number
  • Mailing address (optional)
  • Linkedin profile link (optional)
  • Portfolio or website (optional)

After your header, include the date and following company contact information:

  • First and last name of the person you’re writing to, or the relevant department
  • Company address
  • Company phone number
  • Hiring manager’s email address

 

2. Address the hiring manager (ideally by their name)

Next, address your cover letter to the hiring manager by name if possible. A standard cover letter salutation includes the hiring manager’s first and last name, and begins with a “Mr.”, “Ms.”, or another relevant professional title.

3. Write an attention-getting opening paragraph

Start your cover letter with an informative, direct introduction by including the following details in the first one or two sentences:

  1. Job position: The title of the advertised position
  2. Company name: The name of the company you’re applying to
  3. How you discovered the opening: Whether you saw the job on LinkedIn, a job board, or were recommended to apply by a friend
  4. Intention to apply: An enthusiastic announcement that you’re applying for the open role and why you’re interested in or qualified for it
  5. Notable accomplishments: If you have relevant work experience, highlight one or two of your most notable achievements in your introduction to immediately grab the employer’s attention

 

 

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