Workforce Group – Our client, a leading Commercial Bank, is recruiting to fill the position below:
Job Title: Service Executive
Locations: Lagos, Abuja, Rivers, Edo, Cross River, Enugu, Kano, Kwara, Akwa Ibom, Niger, Abia, Oyo, Kwara, Amambra
Employment Type: Full-time
Industry: Financial Sector (Leading Commercial Bank)
- Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving methods.
- Anticipate customer needs by studying services, products, and proper customer processes and procedures.
- Prevent the escalation of customer issues by collecting and analyzing information provided before interacting with the customer.
- Completing a range of financial transactions, including processing invoices, payments, creating accounts and maintaining records.
- Record all customer and end-user calls in order to improve service and products provided by the company.
- Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur.
- Understand how to use the company knowledge base to prepare for each customer interaction while taking detailed notes.
- BSc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) Degree in any field.
- 28 years and below.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 31st December, 2021
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The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
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We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
Applications submitted after the deadline will not be considered.
Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
Only qualified candidates will be invited for interview
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