New job Opportunity for Customer Service Officer at Wallets Africa

Sharing is caring!

Wallets Africa – We allow people send money, receive money, and make payments using phone numbers around Africa. Wallets gives our customers a unique and improved transaction experience, and makes financial services more accessible to the underbanked.

We are recruiting to fill the position below:

 

 

Job Title: Customer Service Officer

Location: Nigeria

Job Functions / Responsibilities

  • Determine the cause of a customer’s issue; select and explain the best solution to solve the problem. expedite, correct, adjust and follow up to ensure resolution.
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
  • Resolve customer complaints via phone, email, mail, or social media.
  • Manage large amounts of incoming calls.
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of customer interactions, process customer accounts, and file documents

Requirements / Qualifications

  • University Degree at least.
  • Proven customer support experience
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multitask, prioritize and manage time effectively.
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices

Salary
N120, 000 / month.

 

 

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the the job title as the subject of the email

 

Application Deadline  31st Janauary, 2022.

 

 

 

 

RECOMMENDED JOB SEARCH

  1. Federal and State Government Recruitment

  2. Oil and Gas Jobs

  3. Banking and Finance Jobs

  4. International NGOs Recruitment

  5. Teaching Jobs

  6. Federal and State University Jobs

  7. Federal and State Polytechnic Jobs

  8. Customer Service Jobs

 

See also  Job Opportunities for Sales Attendants at Everyday Supermarket (Owerri and Port Harcourt)

 

RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

  1. Scholarship In America

  2. Scholarship in UK

  3. Scholarship in Europe

  4. Scholarship in Australia

  5. Fully Funded scholarships and Grants

 

RECENT POSTS

AB Microfinance Bank Current Recruitment Opportunities

GDM Group Ongoing Employment Opportunities

Novartis Nigeria Latest Vacancies

VACANCY: Nigeria NLNG (LNG) Limited Massive Recruitment For NLNG Train 7 Project

Recruitment at Nigeria LNG for NLNG Train 7 Project

Canadian Jobs for Foreigners – Apply Online

Graduate Trainee at Kradot Limited | Apply Now

Recruitment at Sundry Foods Limited

New Job Opening for Business Development Officer at Checkoff Credit Systems Limited

Apply for Rolling Stone Scholarship at Southern Cross University- Australia 2022-2023

Business Operations (POS) Officer at Wema Bank Plc

Recruitment at Survive Fistula Healthcare Foundation (SFHF)

Massive Recruitment at Deep Blue Energy Services Limited (DBESL)

United Nations Development Programme (UNDP) Recruitment for an Administrative Assistant

Apply for BEDC Electricity Plc Graduate Trainee Programme 2021

Career Opportunities at Guaranty Trust Holding Company (GTCO) Plc

Recruitment for Relationship Manager at Zenith Bank Plc

Recommended Jobs Search in Nigeria

Local and International Scholarships Federal, State and Private Organizations Recruitments: See Below

Jobs You May Like

Massive Employment at Enugu State Corporation – Click Here to Apply

Kwara State Civil Service Commission Job Recruitment – Click Here to Apply

Ongoing Recruitment at Uniterm Nigeria Limited – Click Here to Apply

Nigeria Agip Exploration (NAE) Limited 2021/2022 post Graduate Scholarship Award Scheme – Click Here to Apply

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
  • They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
  • All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
  • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
  • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
  • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
  • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for interview
See also  Recent Career Opportunities at Applied Engineering Technology Initiative

Publisher’s Note:

Deroundtable.com is a job, vacancy, career opportunity blog. We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.

Deroundtable.com is not an agent of this organization, we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.

Deroundtable admins will never call any applicant requesting for payment of my kind or request for any OTP code.

Our services are absolutely free of charge.
Beware of fraudsters

 

Are you tired of applying for lots of job openings and not getting interviews?

We have the solution you seek!

Getting your dream job begins with a lot of personal branding and our CV writing experts will help your resume/ Cv gain clarity and turn your career journey into a professional story with the use of specific ATS keywords for your industry that will communicate your skills, expertise and ability to employers in a unique and professional manner, winning you more job interviews.

Most of our clients have attested to getting up to 3 interviews in a week after our professional CV revamp, and the use of our creative cover letter and LinkedIn profile optimization services.

We offer:
* Creative and Professional CV services
* Creative and cover letter services
* Professional LinkedIn profile optimization services.

You can purchase any of these services when you click on the link below

Send a mail to [email protected]

We are 100% more than the hype.😊