Ongoing Employment Opportunities at Pickmeup International Company

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Pickmeup International Company – The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand. Pickmeup is the first national brand for on-demand rides. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution.

We are recruiting to fill the position below:

Job Title: Female Customer Care Representative

Location: Warri, Delta
Employment Type: Full-time

Responsibilities

  • Monitor the operation and general activities of customers and drivers
  • Monitor drivers relationship with customers
  • Identifying trends and rending optimum service to customers
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
  • Note customer’s complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain professional friendly relationship with drivers
  • Leverage multiple resources and knowledge bases to navigate complex problems and reach full resolution.
  • Provide thorough, proactive support using various platforms including email, chat, and phone support.
  • Troubleshoot account issues, identify root causes, report on insights, and propose scalable solutions to improve on service delivery and reliability.
  • Create a template for customer satisfaction and loyalty
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly report for all activities and department.

Requirements

  • Bachelor’s Degree / HND / OND qualification
  • 1 – 3 years of work experience.
  • Must be 28 years and below.
  • With IT Knowledge.

Application Closing Date
9th May, 2022.

Method of Application
Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ng using the Job Title and Location as the subject of the mail.

 

 

 

 

 

Job Title: Male Administrative Officer

Location: Warri, Delta
Employment Type: Full-time

Responsibilities

  • Monitor the operation and general activities of customers and drivers
  • Monitor drivers relationship with customers
  • Identifying trends and rending optimum service to customers
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
  • Note customer’s complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain professional friendly relationship with drivers
  • Leverage multiple resources and knowledge bases to navigate complex problems and reach full resolution.
  • Provide thorough, proactive support using various platforms including email, chat, and phone support.
  • Troubleshoot account issues, identify root causes, report on insights, and propose scalable solutions to improve on service delivery and reliability.
  • Create a template for customer satisfaction and loyalty
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly report for all activities and department.

Requirements

  • Bachelor’s Degree / HND / OND qualification
  • 1 – 3 years of work experience.
  • Must be 28 years and below.
  • Mush have IT Knowledge.

Application Closing Date
9th May, 2022.

Method of Application
Interested and qualified candidates should send their Cover Letter and Resume to:recruitment@pickmeup.ng using the Job Title and Location as the subject of the mail.

 

 

 

 

Job Title: Male Administrative Staff (with IT Knowledge)

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Responsibilities

  • Monitor the operation and general activities of customers and drivers
  • Monitor drivers relationship with customers
  • Identifying trends and rending optimum service to customers
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
  • Note customer’s complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain professional friendly relationship with drivers
  • Leverage multiple resources and knowledge bases to navigate complex problems and reach full resolution.
  • Provide thorough, proactive support using various platforms including email, chat, and phone support.
  • Troubleshoot account issues, identify root causes, report on insights, and propose scalable solutions to improve on service delivery and reliability.
  • Create a template for customer satisfaction and loyalty
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly report for all activities and department.
See also  Latest Recruitment at Plateau State Polytechnic, Barkin E

Requirements

  • Bachelor’s Degree / HND / OND qualification
  • 1 – 3 years of work experience.
  • IT Knowledge.

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ngusing the Job Title and Location as the subject of the mail.

 

 

 

 

Job Title: Male Administrative Officer

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

  • Monitor the operation and general activities of customers and drivers
  • Monitor drivers relationship with customers
  • Identifying trends and rending optimum service to customers
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
  • Note customer’s complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain professional friendly relationship with drivers
  • Leverage multiple resources and knowledge bases to navigate complex problems and reach full resolution.
  • Provide thorough, proactive support using various platforms including email, chat, and phone support.
  • Troubleshoot account issues, identify root causes, report on insights, and propose scalable solutions to improve on service delivery and reliability.
  • Create a template for customer satisfaction and loyalty
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly report for all activities and department.

Requirements

  • Bachelor’s Degree / HND / OND qualification
  • 1 – 3 years of work experience.
  • IT Knowledge

Application Closing Date
30th April, 2022.

Method of Application
Interested and qualified candidates should send their Cover Letter and Resume to:recruitment@pickmeup.ng using the Job Title and your Location as the subject of the mail.

 

 

 

 

Job Title: State Manager

Location: Calabar, Cross River
Employment Type: Full-time

Job Description

  • Monitor the operation and general activities of customers and drivers.
  • Monitor drivers relationship with customers.
  • Identifying trends and rending optimum service to customers.
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
  • Note customer’s complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain professional friendly relationship with drivers
  • Leverage multiple resources and knowledge bases to navigate complex problems and reach full resolution.
  • Provide thorough, proactive support using various platforms including email, chat, and phone support.
  • Troubleshoot account issues, identify root causes, report on insights, and propose scalable solutions to improve on service delivery and reliability.
  • Create a template for customer satisfaction and loyalty.
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly report for all activities and department.
See also  Massive Recruitment at Tiamin Rice Limited Bauchi

Eligibility

  • Candidates should possess a Bachelor’s Degree / HND / Master’s Degree.
  • Candidates must have IT Knowledge.
  • Applicant must have 1 to 3 years experience with a ride-hailing firm with is an added advantage.
  • Applicant must possess good computer and telecommunication skills.
  • Applicant must be innovative and creative.
  • Applicant must have the ability to work to achieve set targets and goals.
  • Applicant must have the ability to work in a competitive environment.

Application Closing Date
30th April, 2022.

How to Apply
Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ngusing the Job Title and Location as the subject of the mail.

 

 

 

 

 

 

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
  • They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
  • All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
  • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
  • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
  • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
  • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for interview
See also  Nigerian Content Development and Monitoring Board (NCDMB) Recruitment 2022

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Deroundtable.com is a job, vacancy, career opportunity blog. We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.

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What is a cover letter?

A cover letter is a one-page document that you submit with your resume to express your interest in a job opening. The purpose of a cover letter is to introduce yourself to an employer and provide a brief overview of your work history, professional skills, and an explanation why you’re the best fit for that job.

While your resume focuses on your qualifications and achievements, your cover letter expands on those achievements, showcases your personality, and explains why you’d be a good fit for the company.

How to write a cover letter that gets you the job

Here’s how to make a great cover letter for a job application:

Underneath your name in your cover letter header, list the following contact details:

  • First and last name
  • Email address (something professional, usually including your name)
  • Phone number
  • Mailing address (optional)
  • Linkedin profile link (optional)
  • Portfolio or website (optional)

After your header, include the date and following company contact information:

  • First and last name of the person you’re writing to, or the relevant department
  • Company address
  • Company phone number
  • Hiring manager’s email address

 

2. Address the hiring manager (ideally by their name)

Next, address your cover letter to the hiring manager by name if possible. A standard cover letter salutation includes the hiring manager’s first and last name, and begins with a “Mr.”, “Ms.”, or another relevant professional title.

3. Write an attention-getting opening paragraph

Start your cover letter with an informative, direct introduction by including the following details in the first one or two sentences:

  1. Job position: The title of the advertised position
  2. Company name: The name of the company you’re applying to
  3. How you discovered the opening: Whether you saw the job on LinkedIn, a job board, or were recommended to apply by a friend
  4. Intention to apply: An enthusiastic announcement that you’re applying for the open role and why you’re interested in or qualified for it
  5. Notable accomplishments: If you have relevant work experience, highlight one or two of your most notable achievements in your introduction to immediately grab the employer’s attention