Outcess Solutions Nigeria Limited – we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Opebi-Ikeja, Lagos
Employment Type: Full-time
Job Description
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Effective and professional Brand cross selling of company products & services.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
Qualifications
- Interested candidates should possess a B.A / B.Sc / HND / OND / NCE / B.Tech / B.Ed / B.Eng / qualification.
- 0 – 3 years work experience.
- Applicant must not be more that 34 years.
- Good Commuication skill.
- Computer Literate.
- Fluent in English Language.
- Candidate must have Completed NYSC very compulsory.
- Candidate must reside within and around Opebi Ikeja Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo,Oregun.
Salary and Other Benefits
- N40,000 – N45,000 Monthly.
- HMO.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “CSR Lagos” as the subject of the mail
Application Deadline 31st October, 2021.
Job Title: Recovery Agent
Location: Lagos Mainland, Opebi-Ikeja, Lagos
Employment Type: Full-time
Job Description
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
- Effective and professional Brand cross selling of company products & services.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
Qualifications
- Interested candidates should possess a Bachelor’s Degree / HND / OND / NCE qualification.
- 0 – 3 years work experience.
- Good Commuication skill.
- Computer Literate.
- Fluent in English Language.
- Candidate must reside within and around Opebi Ikeja Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo, Oregun
Salary
N30,000 monthly fixed N15,000 tied to Recovery
Other Benefits:
- Health care Benefits
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “Recovery Agent” as the Subject of the email
Application Deadline 31st October, 2021
Important Notes
The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview
Publisher’s Note:
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