Recruitment Opportunities at Sterling Bank Plc

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Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry.

Applications are invited for:

 

 

Title: Code To Bank 2.0 Talent Recruitment Programme

Location: Nigeria
Job Type: Full-time
Specialization(s): Technology

Job Summary

  • Code to Bank is a Tech focused talent attraction initiative aimed at harnessing the value of the vast Tech talents in Nigeria and possibly globally.

Job Description

  • The Don Tracker; Blockchain Engineer
  • Ruler of the Fleet; Technical Writer
  • The Knight’s watch; Back End Engineer
  • The Bannerman; Front end Engineer
  • The Queensguard; DevOps
  • The Army of the South; UI/UX Engineer
  • The Muliti-faced Asssassin; Mobile Devs
  • Mistress of the Citadel; Product Manager
  • The First Son; Product Designer
  • The Silver Company; Content Analyst.

 

You May Also Want To Apply: Eni Scholarship 2021/2022 for Study in the University of Oxford, UK (Fully Funded)

 

Job Experience

  • Warrior (1 – 2 years of proven experience/ equivalent skillset
  • Knight (3 – 4 years of proven experience/ equivalent skillset)
  • Lord Commander (5 – 8 years of proven experience/ equivalent skillset).

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Customer Center Officer

Location: Nigeria
Job Type: Full-time
Specialization(s): Customer service/Call center

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Job Summary

  • To train, prepare, motivate, and lead Customer Service Officers to meet goals and provide excellent service to customers.

Job Description

 

You May Also Want To Apply: Apply for The Teach For Nigeria Fellowship Program 2021 for Young Nigerian Professionals (N80,000 monthly Salary)

 

  • Maintain and develop internal support and service quality standards.
  • Review Customer Care agents’ conversations (calls, emails, chats, etc) and assess support interactions based on internal standards.
  • Review Service delivery and interaction in branches to ensure standards are met.
  • Accompany evaluations with meaningful and constructive feedback.
  • Create strategies to improve support KPIs.
  • Help agents improve their performance with specific instructions and constant support by mapping the need for training and onboarding programs and initiate these projects.
  • Monitor customer service performance and create reports that reflect support performance.
  • Create educational materials to ensure knowledge building for all service officers and carry out trainings.

Job Experience

  • First Degree in any field
  • 1 – 2 years related work experience.

Interested and qualified candidates should:Click here to apply

 

Application Deadline 14th May, 2021.

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
    They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
    • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    • Applications submitted after the deadline will not be considered.
    • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    • Only qualified candidates will be invited for interview
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