Recruitment Opportunities at United Bank for Africa (UBA) Plc

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United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

 

 

Job Title: Digital Specialist

Location: Nigeria
Employment Type: Full time

Job Objective

  • Knowledge Enhancement:
    • Be up-to-date on new economic, technological, environmental, regulatory, political and social issues or trends impacting or likely to impact Digital Banking Transaction in the bank.
  • Carryout Periodic Audits:
    • Supervise the review processes for the acquisition, development and deployment of Digital Banking products to ensure that they are in line with the bank’s approved policies.
    • Supervise the review of the level of support to Digital Banking product by IT department to ensure that support is within approved Turnaround Time (TAT).
    • Perform a comprehensive review of the Service Level Agreement (SLA) for all vendors that support the bank’s Digital Banking product to ensure that they are in line with the bank’s policy on SLA.
    • Ensure prompt and qualitative rendition of relevant Control and Compliance reports to the Head, IT & Digital Banking Audit.
  • Review of Income lines and performance:
    • Ensure proper institution of automated revenue processing in all system based product development in the Bank
    • Carry out periodic analytical review of the Bank’s revenue lines for completeness, accuracy and validity.
    • Institute and enforce full revenue recognition strategies/tactics for the Bank
  • Follow-up with external audits:
    • Ensure prompt resolution of all open issues in the Inspection Report, Management letter, Regulatory Examiners Report and other Statutory Examiners Report involving business offices in IT activities.

Experience

  • Minimum requisite – 2 years in the banking industry or in a Marketing / Sales related role.

Interested and qualified candidates should:Click here to apply

 

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Job Title: Tax Specialist

Location: Nigeria
Employment Type: Full time

Main Outputs and Responsibilities

Assist with implementation of tax optimization:

  • Participate on the action plan defined for ETR ‘s reduction of all the Subsidiaries
  • Liaise with subsidiaries in respect of tax issues raised, documentation requested
  • Carryout routine review of concluded contracts, identify any tax-related gap and provide tax efficient recommendations
  • Review contracts with vendors, highlight known tax leakages and recommend tax optimal approach where necessary.

Tax Compliance:

  • Liaise with Subsidiaries to ensure the filling of monthly / Quarterly/ Bi annual Tax returns is done with statutory deadline
  • Follow up the calendar of Transfer Price Regulations for all the Subsidiaries
  • Ensure compliance with tax laws about the Bank’s operations
  • Liaise with the Subsidiaries for the tax self-audits
  • Review the exceptions reports
  • Resolve the anomalies
  • Monitor effectiveness of controls in place to avert re-occurrence
  • Monitor compliance.

Experience

  • Minimum requisite – 2 years in the banking industry or in a marketing/sales related role.

Interested and qualified candidates should:Click here to apply

 

Job Title: Customer Service Executive

Location: Nigeria
Employment Type: Contract

Job Description

  • Manage large amounts of incoming phone calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Perform other duties as assigned.

Qualification Requirements

  • B.Sc. / HND / OND / NCE only (Minimum of Second Class Lower or Lower Credit)
  • Very quick learner
  • Proficiency in the use of Microsoft Office Suite
  • Strong computer skills
  • Interpersonal skills
  • Good written and oral communication
  • Service orientation and strong Customer focus
  • Integrity.
  • Keen attention to details
  • Good team player
  • Relationship Management
  • Problem Solving
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How to Apply
Interested and qualified candidates should:
Click here to apply

 

Job Title: Bank Teller (Relief Officer)

Location: Nigeria
Industry: Banking

Job Responsibilities

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.

Job Requirements

  • B.Sc, HND or OND in any field.
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • High level of accountability, efficiency, and accuracy.
  • Minimum of Lower Credit.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Job Title: Direct Sales Agent
Location: Nigeria
Employment Type: Full Time
Slot: 100 Openings

Job Requirements

  • They must possess a minimum of OND
  • They must understand the whole rudiments of sales process andrelationship management.
  • They must possess competence in persuasive selling.
  • They must age less than 30 years.
  • They must be very hardworking, target orientedwith high levels of integrityto achieve set targets and objectives.

Salary
N40,000 / Month.

 

 

How to Apply
Interested and qualified candidates should send only their CV to: [email protected] using the Job Title as the subject of the email.

 

 

Application Deadline  30th May, 2021.

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
    They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
    • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    • Applications submitted after the deadline will not be considered.
    • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    • Only qualified candidates will be invited for interview
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