Rigo Microfinance Bank Limited is Currently Hiring (2 positions)

Sharing is caring!

Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

We are recruiting to fill the position below:

 

 

Job Title: Customer Service Officer

Location: Lagos

Job Purpose

  • As the Customer service representatives you would be required to assist customers with determining who they would need to speak to within the bank, you are to assist customers to fill out banking forms before approaching a teller.

Responsibilities

  • Answer questions about account types and banking products, such as loan enquires and credit cards.
  • Check on the status of customer accounts and track payments when necessary.
  • Provide splendid customer services to customers in a friendly and courteous manner at all times
  • Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
  • Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
  • Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
  • Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
  • Ensure that customers’ confidential information is properly protected and only used for official purposes
  • Be involved in performing some financial related and marketing transactions
  • Review and explain account charges and any changes.
  • Assist banking customers who are victims of fraud, theft or identity theft with de-activation and activation processes as applicable.
  • Help request for ATM cards and assist with activation and
  • Assist customers with replacing lost or stolen credit or debit cards
  • Channel complex customer complaints and challenges to the right quarters for effective resolution
  • Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the back.
  • Inform and suggest new banking products to customers
  • Provide information to customers on their account status and account balances
  • Open new bank accounts according to laid down rules and guidelines
  • Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
  • Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions
  • Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
See also  Wema Bank Plc Recruitment for Graduate Marketing Associates

 

 

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email

 

Application Deadline  15th September, 2021.

 

 

Job Title: Teller

Location: Lagos

Job Purpose

  • To direct and oversee the companies banking operations function relating to customers deposit and withdrawals, you are also to assist customers by answering questions, processing transactions, and assisting them with other bank business while also handling many of the bank’s clerical and administrative duties.

Key Job Responsibilities / Duties

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.
  • Electronically record every transaction during working hours
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash to be stored in the banks vault.

Requirements

  • Bachelor’s Degree in a relevant field may be preferred.
  • Cash handling experience and on-the-job training may be required.
  • Ability to pass a background check.
  • High level of accountability, efficiency, and accuracy.
  • Strong sales skills are a plus.
  • Professional appearance and courteous manner.
  • Exceptional time management, communication, and customer service skills.
  • Basic math and computer skills.

 

 

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email

See also  Nigerian Defence Academy Admissions Application Form into 74th Regular Course 2022 (http://www.ndaapplications.net/)

 

Application Deadline  15th September, 2021.

 

Important Notes

The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview

See also  Massive Recruitment at Society for Family Health (SFH)

Publisher’s Note:

Deroundtable.com is a job, vacancy, career opportunity blog. We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants. Deroundtable.com is not an agent of this organization, we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.
Deroundtable admins will never call any applicant requesting for payment of my kind or request for any OTP code.
Our services are absolutely free of charge.
Beware of fraudsters

 

Are you tired of applying for lots of job openings and not getting interviews?

We have the solution you seek!

Getting your dream job begins with a lot of personal branding and our CV writing experts will help your resume/ Cv gain clarity and turn your career journey into a professional story with the use of specific ATS keywords for your industry that will communicate your skills, expertise and ability to employers in a unique and professional manner, winning you more job interviews.

Most of our clients have attested to getting up to 3 interviews in a week after our professional CV revamp, and the use of our creative cover letter and LinkedIn profile optimization services.

We offer:
* Creative and Professional CV services
* Creative and cover letter services
* Professional LinkedIn profile optimization services.

You can purchase any of these services when you click on the link below

Send a mail to [email protected]

We are 100% more than the hype.😊❤️

Be the first to comment

Leave a Reply

Your email address will not be published.


*