Standard Chartered Bank Recent Recruitment Opportunities

Standard Chartered Bank – We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East.

We are recruiting to fill the position below:

Job Title: Universal Banker

Job ID: 2200024717
Location: Nigeria
Schedule: Full-time
Job: Commercial Banking
Employee Status: Fixed Term

The Role Responsibilities
Branch Operations & Support:

  • Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures
  • Handle the following transactions and provide services according to the laid down procedures and standard of service:
    • Cash transactions
    • Funds transfers
    • Customer inquiries
    • Cheque collection/Issuing of Banker’s cheque
    • Processing of Local and Telegraphic transfers
    • ATM Custodianship
    • Vault Custodianship
    • Accounts maintenance – Limits set ups, Static Data requests, Additional Account Opening
    • Balance confirmation
    • Customer Complaint handling
    • Generate Statements of Accounts
    • Maintenance of Stock of Secured Stationeries
    • Issuance of Instapack Card
    • Internal & external reports
    • Adherence to till limit of N100k and floor limit of N2m
    • Other assigned duties
  • Assist BOSM to ensure all Operational, Compliance, Control procedure and guideline are properly carried out and adhered to.
  • Comply with internal policies and external regulations and ensure all internal and external report to be submitted on time
  • To comply with respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and Line Manager as well as directly to the Country MLPO in urgent or exceptional circumstances.
  • Build up good relationship with all internal and external customers.
  • Make effort to improve personal product knowledge and to acquire multi-products processing skill.
  • Make effort to improve personal productivity and output level. To achieve established standard.
  • Understand and carefully follow the Bank’s operational risk control standard underlying operating process and ensure the risks are minimized.
  • Act as System admin and have access to the server room
  • Ensure timeliness of managing customer’s complaint.
  • Migrate customers to the remote channels through online activation, E-Statements and ATM usage
  • Manage, handle and record customers complaints.
  • Oversight of queue management and Banking Hall look and feel
  • Oversight of marketing collateral and positioning
  • Deliver communication on Product and channels to customers in an effective manner.

Business:

  • Awareness and understanding of the wider business, economic and market environment in which the Group operates
  • Refer bank products/channels to existing clients.
  • Evaluate customers’ needs and provide high level, accurate, information and advice on products and channels.
  • Support acquisition and growth of customer base through referrals.

Processes:
Operational Risk Monitoring:

  • Ensures all Branch transactions comply with internal and external policy and regulations

Clearing:

  • Outward clearing processing and control
  • Custodian of the following Banking instruments: Cards, Cheque books, Tokens, Frontline registers
  • Recommend Processes and service improvements, based on customers feedback and observations, to the Head Client Experience at the quarterly VOF Forum

Risk Management:

  • Responsible for identifying, assessing, monitoring, controlling, and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
  • The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures
  • Remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: “Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.

Operational Risk Policy:

  • Ensure completion of all Leading Key Risk Indicators/ KRI’s / CST issues relating to the branch.
  • Ensure understanding of the Group’s Risk Management Framework including relevant Operational Risk Framework ownership for branch sales and service-related risk. Ensure a full understanding of the risk and control environment in area of responsibility

Governance:

  • Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
  • Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
  • Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct:

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Nigeria / CPBB / Frontline Sales and Service team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
  • CBN prescribed responsibilities and Rationale for allocation. Where relevant – Additionally, for subsidiaries or relevant non -subsidiaries]

Key Stakeholders

  • BOSM
  • BM
  • Universal Banker
  • RM
  • IT
  • CMO
  • GBS
  • Property
  • Legal
  • Compliance

Our Ideal Candidate

  • Minimum of First Degree Certificate
  • NYSC certificate

Application Closing Date
15th September, 2022 at 11:59:00 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

Job Title: Associate Manager, Credit Initiation Approver

Job ID: 2200026211
Location: Nigeria
Schedule: Full-time
Job: Risk
Employee Status: Permanent

Role Responsibilities
Strategy:

  • Appraise and contribute to the development of the Bank’s strategic plans.
  • E2E ownership of the client onboarding journey to drive credit quality, client experience and operational efficiency.
  • Effectively deliver the strategic initiatives on digital onboarding and embedding new technologies for auto credit decision and faster TAT. Embed principles of Right Shoring.
  • Build a Centre of Excellence to support the shifting of risk management to the frontline.
  • Support to strengthen the Organisation’s risk culture and accountability and help reinforce the defence line up.
  • Represent the underwriting function in relevant country committees and management forums.
  • Support to enhance Priority, Affluent and Private business as best in class CVP and Support to deliver Signature Client Journeys
  • Support Personal Banking agenda with Digital led model.
  • Embed innovation, digitisation and New ways of working by defining and actioning future state operating model.

Business:

  • Provide Group information, best practice and expertise and apply the same business strategy and operate the risk management system;
  • Communicate to the Business the strategic intent and collective agenda for the Function;
  • Maintain and develop underwriting and operations capabilities and skills to meet ongoing business needs and plans – awareness and understanding of the wider business, economic and market environment in which the Group operates.

Processes:

  • Lead the efforts to develop, deploy and optimize country credit initiation strategy and processes.
  • Adhere to Global Cap Plan and MIS + Policy governance framework
  • Good understanding of Credit Policy and Fraud Process Standards. Understanding of implementation of Credit Decision Engines, Scorecards and tools for credit underwriting
  • Run day-to-day underwriting and operations. This requires keeping track of performance metrics, taking corrective actions, analysing bottlenecks and implementing solutions that bring process performance to the next level. Examples of critical success metrics would be improving TAT, reducing the % of portfolio in late repayment, etc.
  • Identify and track Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to support the Approval quality and daily operations. Awareness of TTD Quality, score band shifts and linking evolving trends to credit operations approach and training.
  • Cross functional experience in Risk – Collections / Fraud / Credit Policy preferred
  • Cross product underwriting experience – Business Banking,Mortgage, Credit Cards,Personal Loans etc.
  • Ensure effective management of operational risks and compliance with applicable internal policies, and external laws and regulations. Identify and report all weaknesses inherent in the standard controls .
  • Leads the development of the design, management and adherence of key operating controls and levers that improve end to end decisioning efficiency and customer experience.eg:Workflows ,EUC
  • To ensure Approval of Applications as per policies in DOI and Bulletins and supporting in achieving  a superior End to End TAT.
  • Work with  Business Partners, Product Partners and Risk team members to optimize Strategy and Processes
  • Establish initiatives and plans to improve performance.
  • Improve Approval quality and productivity
  • Operational Excellence Rework reduction / TAT reduction
  • Early Deliqnuency Reviews and feedback to policy teams.
  • Service Reviews embedded with KPIs , KRIs and KCIs .
  • SLA adherence
  • Ability to review and work with CCH and stakeholders to eliminate pain points in relevant processes
  • Monthly meeting With Country Credit Head , Policy and process control unit to discuss deliquent cases , Risk Decision Framework and Approval Rate Reviews.
  • Responsible for managing vendors supporting the onboarding activites including those that are outsorced.

Risk Management:

  • Support Country Credit Head to uphold the integrity of risk/return decisions, by challenging business and control function heads to demonstrate that risk origination and control decisions are properly informed and consistent with strategy and risk appetite.
  • Support the CCH and CRO to shift the risk management to the frontline which in turn strengthening   the organisation’s risk culture and accountability and reinforce the defence line up.
  • Capability to analyse and accept employment, Income, scorecard, application/behaviour scores, valuation risk ratings outside of policy (within CAD guidelines)
  • To comply with the bank’s requirements of AML, CDD and all policies related to the group reputation risk.
  • Relevant DOI/Bulletins/CCPMs are checked before processing and/or approving a request, in case of any exception the same is pended/rejected and reported.

Governance:

  • Maintain a good understanding of the requirements relevant to the role and ensure that these are well understood reflected in internal procedures.
  • Support the Risk owners to ensure business heads and all risk control owners understand and accept their risk management responsibilities.
  • In the event of regulatory breaches, policy breaches or where credit appetite have been breached, ensure senior management are informed and that actions are taken quickly to remediate.
  • Identifying and reporting all exceptions on non-compliance with standard controls
  • Service level are to be checked and monitored and ensure there is no breach.
  • Participate and contribute in relevant Country governance forums and committees.

Regulatory & Business Conduct:

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders:
Internal:

  • Country Head of CPBB
  • Country Head Onboarding
  • Country Credit Head
  • Country Head of Policy
  • GBS /Country teams depending whether role is in country or GBS.
  • Outsourcing arrangements.

External:

  • Regulators and Central Banks
  • External auditors.

Our Ideal Candidate 

  • CA or a Master’s Degree in Business Administration in either of Finance, Business, Economics, Mathematics / Statistics is preferred.
  • At least 15 years of banking experience, with bulk of it being in the Credit Risk Management domain. Minimum 10 years of underwriting / Risk policy experience for Big Markets
  • Team Management Experience
  • Experience in holding Delegated Lending Authorities and Approving High ticket Loans.
  • Qualified in Certifications, CLSB (Omega Learning) , CSA (Omega/Moody’s) or equivalent
  • Understanding of the full credit lifecycle including acquisition, fraud, account management, collections and recoveries
  • Good understanding of the key drivers of Asset products financials and the underlying consumer behaviours that drive those financials
  • Numerically savvy, able to work with data, perform analysis and communicate results.
  • Strong analytical skills and problem-solving abilities
  • Able to manage incidents, including liaising with IT and stakeholders to ensure smooth resolution, design and implement system changes
  • Experienced in performance management. Capable of understanding process shortcomings and set up key performance indicators to measure improvements
  • Strong interpersonal skills, ability to connect with customers, direct reports and Management teams.
  • Familiar with regulations and must possess sound market and industry knowledge.

Application Closing Date
19th September, 2022 (11:59:00 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

Job Title: Client Delivery Specialist

Job ID: 2200024667
Location: Nigeria
Schedule: Full-time
Job: Operations
Employee Status: Permanent

Job Summary

  • Perform end-to-end orchestration across all processes and services managed by IMO
  • Engage clients throughout process, ensuring seamless delivery and client experience
  • Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
  • Adheres to first-time-right principles
  • Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices.
  • Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO

Enablement (Account Opening and Channels)

  • Perform relevant account opening activities, working closely with the relevant onshore and Hub teams to deliver fast set-up of all relevant systems
  • Deliver excellent service and advice to our Corporate (Corporate & Institutional Banking), Commercial Banking, and Business Banking (BB) clients in all interactions for their Straight2Bank channel activation pre-transactional enquiries/setup, training, and other channel related issues
  • Accept and arrange processing of various channels (Straight2Bank) and related products and services setup requests for Corporate Commercial and Institutional Banking (CCIB) and Business Banking (BB) clients; including internal setups e.g. for Client Access, Transaction Banking (TB) implementation testing setups, various internal operations unit’s setups relevant to channels activation
  • Conduct checks on activities, documentation, and output (by other specialists or makers) within the account opening and channels activation processes as applicable
  • Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations
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Responsibilities
Strategy:
Targeted Improvements:

  • Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients
  • Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs
  • Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate

Automation and Streamlining:

  • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes

Business:

  • Provide quality support and advice to Relationship Managers (RM’s) within all lending units located in Standard Chartered Bank Nigeria on all documentation related matters, including the origination of documentation for customers where required
  • To deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) & Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues

Processes:
General:

  • Perform end-to-end orchestration across all processes and services managed by IMO
  • Engage clients throughout process, ensuring seamless delivery and client experience
  • Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
  • Adheres to first-time-right principles
  • Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices.
  • Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO

Client Due Diligence (CDD) and Regulatory Onboarding:

  • Perform all relevant onboarding processes
  • Creation of CDD for New Clients & Review of CDD for Existing Clients and perform regulatory onboarding (e.g. FATCA, CRS) activities
  • Drive GIC and network onboarding processes
  • Conduct checks on CDD as applicable
  • Respond and clear queries from Checkers / Other Specialists / Business CRM on a timely manner
  • Work in partnership with all relevant stakeholders effectively within the end-to-end CDD process
  • Where serving as a checker, perform checks on CDD output from Client Delivery Makers, ensuring they adhere to policies and standard work
  • Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations

Credit Documentation:

  • Perform credit documentation activities for the deals flowing from Corporate & Institutional Banking (“CIB”), Commercial Banking (“CB”) and Business Banking (“BB”)
  • Conduct checks on Credit Documentation output as applicable
  • Ensure that the data sources used for the extraction of the return is correct
  • Identify processing risks or inefficiencies and implement appropriate and effective changes

Enablement (Account Opening and Channels):

  • Perform relevant account opening activities, working closely with the relevant onshore and Hub teams to deliver fast set-up of all relevant systems
  • Deliver excellent service and advice to our Corporate (Corporate & Institutional Banking), Commercial Banking, and Business Banking (BB) clients in all interactions for their Straight2Bank channel activation pre-transactional enquiries/setup, training, and other channel related issues
  • Accept and arrange processing of various channels (Straight2Bank) and related products and services setup requests for Corporate and Institutional Banking (CIB), Commercial Banking (CB) and Business Banking (BB) clients; including internal setups e.g. for Client Access, Transaction Banking (TB) implementation testing setups, various internal operations unit’s setups relevant to channels activation
  • Conduct checks on activities, documentation, and output (by other specialists or makers) within the account opening and channels activation processes as applicable
  • Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations

Servicing (Static Data Maintenance, Offboarding):

  • Perform relevant static data maintenance and offboarding activities including raising of SDM and offboarding requests in the system

People & Talent:

  • Provide effective orientation /guidance to new joiners on the bank’s policies/procedures/processes to ensure their successful assimilation into the team and the bank
  • Develop and implement a personal learning plan with team manager, to attain necessary competencies
  • Successfully complete milestones as laid out in implemented personal learning plan.

Risk Management:

  • Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit
  • Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager
  • Ensure a clear and uniform approach towards implementation of the global operating model for all IMO-related processes, and adherence to DOIs
  • Report any deviation (if any) to appropriate authorities and obtain proper dispensations
  • Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework.

Governance:

  • Ensure strong due diligence on document safekeeping and data confidentiality
  • Ensure correctness of documentation prior to any dispensation from the Bank
  • Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements
  • Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls
  • Highlight significant issues/errors to team leader.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Prevention; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders:

  • Country IMO Head, Client Delivery Managers and other Specialists, Makers and Checkers
  • Control Governance Managers and Specialists
  • GBO Hub teams and In-country CET teams
  • Account Opening Teams
  • Front Office (RMs, CMs, CCMs)
  • Lending Documentation Unit
  • Commodities Transaction Management Unit
  • Business CRM
  • Business Operational Risk Manager
  • Transaction Banking (Trade, Security Services, and Cash Management) Implementation Managers
  • Client Documentation and Control
  • Credit Documentation CoE

Other Responsibilities:

  • Embed Here for good and Group’s brand and values in Integrated Middle Office (IMO)
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Our Ideal Candidate

  • Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience
  • Ability to positively engage and build rapport with clients
  • Strong writing and presenting skills in English
  • Problem solver; looks for solutions and finds ways to progress despite blockages
  • Strong drive to deliver
  • Has a clear understanding of the client needs being serviced
  • Ability to work independently without direct supervision and able to cope with pressures from tight deadlines
  • A team player with good interpersonal skills

Application Closing Date
19th September, 2022 at 11:59:00 PM.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

 

 

 

 

 

Job Title: Country Head, Audit Nigeria & West Africa 

Job ID: 2200026209
Location: Nigeria
Job: Audit
Schedule: Full-time
Employee Status: Permanent

Role Responsibilities 

  • GIA represents the third line of defence and provides independent assurance of the effectiveness of management’s control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line).
  • GIA works with the Group’s other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work.
  • GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.
  • As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity in gathering, evaluating and communicating information about the activity or process being examined.
  • They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments.
  • GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA.
  • It is expected that all members of GIA strive to operate as role models for the Group’s valued behaviours. GIA methodology has defined “Habits of a Human Auditor” which are aligned to the Group’s valued behaviours and communicated across the function.
  • In addition to the responsibilities defined in the Audit Charter to protect the assets, reputation and sustainability of the group.  The HOA will lead on the delivery of the GIA Strategy for their relevant portfolio – focusing on:
    • Customer experience
    • Effective Group change
    • Identifying Group efficiencies and avoiding disruption from audit

Purpose

  • To act as Team Manager, as necessary, and take responsibility for overseeing the delivery of high quality audits, the performance of which cause minimal disruption to the business.  Responsible, where serving as Team Manager, for the finalisation of audit issues and the audit report.
  • To role model the valued behaviours and develop and environment in which positive behaviours are celebrate and poor culture challenged.
  • To ensure that assigned audit work is executed in an efficient and effective manner, within the given budget and timelines, and in line with GIA methodology standards.
  • To clearly explain the risks and impact of issues identified during testing to GIA and business management and obtain quality management plans to mitigate the risks raised.
  • To lead continuous monitoring of assigned country/portfolio areas.
  • To take responsibility for the implementation and support of department wide exercises such as annual planning, risk assessment and training.
  • To actively manage relationships with senior auditee management and stakeholders.
  • To support GIA audit teams by providing product/country knowledge and expertise for their audits relating to the individual’s area of expertise.
  • To provide ongoing continuous monitoring support to HOAs and SAM’s in respect of the business and raise issues and observations outside of formal audit work to expedite rectification of control weaknesses; and
  • To attend and present at formal committees and Group meetings on behalf of GIA, as required, e.g. Governance Committees, Country Non Financial Risk Committees, Business and Functional/Support Risk Committees.
  • Serve as GIA country subject matter expert – proactively engage with peers and stakeholders to build and share knowledge.
  • Issue validation: Ensure that all audit issue action plans agreed during audit fieldwork are tracked through to completion in accordance with methodology requirements.

Strategy:

  • Ensure that the West Africa team considers the Group’s strategy and is able to form an independent view of whether the key risks in the organisation have been identified, including emerging and systemic risk and assess how effectively their risks are managed.
  • Ensure that the Group’s strategy can effectively manage the risks identified, both from a functional lens as well as a country lens.
  • Ensure that the team remains current in terms of industry best practices, emerging risks, internal changes in management and regulatory expectations.
  • Develop and deliver the GIA Performance Scorecard with the GIA MT.
  • On an ongoing basis, assess that the assigned audit plan remains relevant throughout the year as the risk profile of the business changes.  Propose changes to audit plans, so that the audit plan remains relevant.
  • Ensure that the team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.

Business:

  • Ensure the team effectively manages the cost of assigned audits within the allocated budget for audit engagements; and effectively manage the overall GIA budget for West Africa.
  • The role spans audit activity across all functions and business areas in West Africa.

Processes:

  • Contribute to the development of the overall GIA Audit Plan through Risk Assessment and Top-Down approach based on the inherent risks and knowledge of the risk profiles.
  • Oversee the development, implementation and execution of the agreed audit plan across West Africa businesses and facilitate collaboration with the functional audit teams to achieve a holistic approach to the assessment of risks and development of audit plan / strategy. Embed a strong understanding and discipline of implementation of GIA methodology in the team.
  • Drive cost efficiencies where possible without compromising on the effectiveness of audits.

People and Talent:

  • Ensure the team is adequately resourced and staffed by an appropriate number of competent staff, who are sufficiently independent to perform their duties objectively.
  • Ensure the team has access to the necessary training / learning programmes to execute their role and meet local regulatory requirements / expectations and, where required, maintain any professional qualifications and memberships.
  • Allocate appropriate responsibility, accountability and authority to direct reports.
  • Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
  • Ensure that the team structure, capacity and succession plan are regularly reviewed and remain appropriate.
  • Set and monitor job descriptions and objectives for the team, provide feedback and rewards in line with staff performance against their responsibilities and objectives.
  • Lead by example and build the appropriate culture and values according to Bank’s Priorities / Strategy.
  • To promote diversity at all levels.
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Risk Management:

  • Oversee the team, which represents the third line of defence and provides independent assurance of the effectives of management’s control of business activities (the first line) and of the processes maintained by the Risk Control Functions (the second line).
  • Ensure early identification and escalation of risks, issues, trends and developments to relevant stakeholders.  Be prepared to raise issues/concerns outside the normal audit process.
  • Adopt an anticipatory approach to risk assessment through stakeholder communication and monitoring of external environment to improve audit planning.
  • Monitor the implementation / delivery of the agreed audit plan for the country as assigned, understanding the key audit issues arising and escalating any significant audit findings that remain unresolved.
  • Provide effective challenge to ensure that risks are appropriately identified and that remediation plans are put in place
  • Review MI and reports regularly to keep up-to-date with key trends within the business and audit deliverables.

Governance:

  • Ensure that the team remains independent from management and free from interference.
  • Ensure that the Audit Plan includes work which will provide independent assurance of the governance processes within West Africa.
  • Provide oversight of the West Africa audit portfolios, ensuring compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements.
  • Manage the relevant Country stakeholders, and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile;
  • Lead by example on how to communicate audit-related matters and resolve any conflict between auditors and auditees during the course of an audit.  Use networks and relationships to build engagement and achieve results;
  • Escalate delays in execution of audit work in a timely manner, both to auditee management and GIA management; role model this behaviour.
  • Be able to clearly explain issues identified along with the risks and root causes to GIA and business management, using language designed to be understood by non-experts; and
  • Support country stakeholders to improve the control environment and keep updated with changes in the business impacting their risk profile.
  • Embed the valued behaviours and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.

Regulatory & Business Conduct:

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.  This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the GIA West Africa portfolio to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Prevention; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders:

  • Establish and maintain effective working relationships with the West Africa management and business units which fall under portfolio responsibility.
  • Effectively manage external stakeholders such as regulators and reviewers.
  • Country Management Team including CEO, CFO, Head of Legal, Head of HR, Head of FCC, Heads of Businesses, COO, CRO, Head of Corporate Affairs etc
  • Local Regulators and their appointed representatives
  • External Auditors/ Professional Services Companies
  • Risk Committees and Forums
  • Group Head, Internal Audit
  • GIA COO team
  • Other GIA stakeholders
  • Audit Committee and Local Audit Committee (where applicable).

Other Responsibilities:

  • Serve as the GIA West Africa subject matter expert – proactively engage with peers and stakeholders to maintain, build and share knowledge.
  • Support the RHOA in all matters, including contributing to the GIA risk assessment and development of an appropriate audit plan.
  • Embed Here for Good and Group’s brand and values.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Job Requirements

  • First Degree and a Master’s Degree (or its equivalent).
  • Minimum of 15 years post qualification experience.  Of candidate’s total experience, at least 12 years in must have been spent in the banking industry with a minimum of 10 years’ experience in a financial management/ accounting function of which 5 years must be in a senior position within the audit function.
  • ACCA or ACA professional accounting certification.
  • Minimum of 2 years as Deputy General Manager (if hired from Nigeria Banking industry otherwise will not apply)
  • An experienced career auditor (internal and external) or a business person who has a breadth of experience in either audit and/or governance.
  • Demonstrable experience of Audit requirements in the West Africa markets
  • Has worked directly with regulators, preferably in the West Africa markets
  • Strong leadership qualities, interpersonal and people management skills
  • Strong communicator, both written and verbal, with ability to influence and to gain the respect of senior management, stakeholders, peers and their teams.
  • Strong sense of integrity and financial independence with an ability to challenge.
  • Confident and courageous to raise / escalate issues in a pro-active, professional and timely manner.
  • Highly credible with their counterparts in the business.
  • Understanding of regulatory landscape and working culture across a number of geographies
  • Self directed and able to work with minimal supervision.
  • Demonstrate understanding of and commitment to the Group’s core values.
  • Professional audit certification preferred
  • Ability to perform the role of “Change Leader”
  • Ability to travel internationally from time to time to support GIA activities & delivery across the group.

Application Closing Date
Ongoing

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

Job Title: Head SIG Nigeria, PSDO Southern Nigeria

Job ID: 2200025111
Location: Nigeria
Schedule: Full-time
Job: Institutional Banking
Employee Status: Permanent

Role Responsibilities 

  • Develop client relationships with decision makers and at senior management levels.  Also, to facilitate development of working relationships between relevant Product Partners (e.g., Transaction Banking, Financial Markets team) and clients’ business units.
  • Self-initiation to fully understand clients’ needs and coordinate internal resources to bring our full banking proposition to clients across Transactional Banking and Financial Markets products.
  • Work with GAMs, FAMs and Product Partners in maximizing network and cross-sale opportunities, deepening overall relationship.
  • Manage the allocated portfolio, originate and work on business opportunities presented
  • Manage deals execution and contributing to team objectives.  A key focus will be driving Financial Markets products growth, including DCM, Rates, FX, Credit, structured credit products. Understanding of credit analysis.
  • Actively review/update Deals in Pipeline focusing on priorities consistently with strategic intent and balancing revenue growth with risks.
  • Responsible for credit risk and credit quality of the portfolio and be able to flag up early warning signals to the Credit function. Effectively communicating and work with client to restructure facilities to minimize Bank’s exposures.
  • Proactively monitor Anti-money Laundering (AML) and Know Your Clients (KYC) risk by implementing the Bank’s anti-money-laundering procedures
  • Deliver agreed portfolio revenue targets and objectives.
  • Awareness and understanding of FI and SIG’s business strategy.  Align with segment level strategy for the SIG segment
  • Provide training and knowledge sharing with team members. Lead through example and help embed group’s values.

Strategy:

  • Actively contribute toward executing the SIG Strategy and develop client level strategic initiatives to support the business growth aspirations
  • Lead the development and implementation of the client strategy for the designated portfolio as identified through the account planning process
  • Accountability for delivering financial performance objectives (revenues, costs, RORWA etc)
  • Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk
  • New client origination, selecting clients where the bank can actively demonstrate its value-add proposition using its unique footprint and product set.

Business:

  • Engage and collaborate with product and regional/country GB heads to drive cross sell initiatives
  • Manage and drive financial performance by closely monitoring financial results against targets and meeting long term economic revenue (ER) goals and RWA targets.
  • Foster a culture of strong understanding of the constant trade-offs between new business, risk, control and capital deployment.
  • Serve as the escalation point for customer complaints handling for I& PPF clients and ensure adequate oversight, resolution and root cause analysis as appropriate.
  • Build long-term client relationships by deepening and broadening the existing client relationships, identifying and managing possible client conflicts fairly and transparently.
  • Bring strategic thought and vision as to how the corporate landscape regionally/globally is changing and identify opportunities of international growth.

Processes:

  • Manage all the relevant SIG processes within the Group process universe, and the implementation of policies and control standards set by risk control owners, ensuring compliance and operating within risk tolerance and risk appetite.
  • Drive continuous improvement of the operational efficiency and effectiveness to increase the consistency of global systems and processes.
  • Work with direct reports and Global Product Partners to support consistent product delivery.
  • Work with direct reports to support the front to back delivery of the SIG strategies in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and building a business that is fit-for-growth.
  • Ensure there is a framework for effective management of operational risks within SIG and compliance with applicable internal policies, and external laws and regulations.

People and Talent:

  • Support a talent identification process and sponsor development activities that focus on identification of high performing and high potential individuals in the Group’s business to ensure a high-quality succession pipeline.
  • Provide effective leadership to the SIG business in the country and regions, communicate the vision and build strong commitment to the Bank and the business priorities.
  • Drive the change in the talent pool where possible to achieve diversity and inclusion.
  • Responsible for managing and recruiting staff in SIG ensuring adequate staffing to meet the business objectives and strong talent identification, succession planning and development activities.
  • Build and maintain an effective team capable of delivering the SIG strategy and through assignment to direct reports.
  • Develop and reward talented people and deliver business goals by active sponsorship and leadership of people management activities.
  • Develop a high-performance culture by balancing staff performance on conduct and risk management and revenue growth, and reward people fairly. Lead the way on culture and values to set the appropriate tone across SIG and work with fellow SIG MT members to ensure people are recognised and rewarded adequately.

Risk Management:

  • Manage and monitor the associated risks in financial crime and money laundering, specifically CDD for SIG clients.
  • Responsible for managing the integrity of client data for SIG clients. Ensure the team is cognisant and vigilant around the integrity of client data and support the efforts of IMO and other teams in this regard.
  • Ensure timely resolution of any audit and compliance issues related to the segment.
  • Provide oversight across the SIG segments, and through assignment to direct reports and working in conjunction with Regional CEOs to enforce the highest standards of integrity and behaviour as well as regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with anti-money laundering regulations and guidelines.
  • Ensure there are appropriate frameworks in place so that the SIG business is carried out within the Group’s risk appetite and reputational and credit risks are appropriately managed in conjunction with direct reports and other stakeholders.
  • Ensure that Risk Management matters that are brought to the job-holder’s attention are subject to direct remedial action and/or escalated, where appropriate to relevant risk committees.

Governance:

  • Accountable for all escalation from EFIGI segments to FI MT, GB MT and Group governance committees or to other stakeholders in senior management, risk or control functions as appropriate.
  • Serve as the segment escalation point for various Group governance committees and ensure timely remedial actions.
  • Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
  • Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
  • Establish a robust governance framework within SIG segments for effective management of reputational, business and operational risks and ensure compliance with applicable internal policies, and external laws and regulations.

Regulatory & Business Conduct:

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the SIG teams to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line
  • Promote the Group’s brand and Here for good with clients, stakeholders and regulators
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
  • Maintain effective communication with key stakeholders, including Regional and Country CEOs and staff

Requirements

  • Must have FCA – CP
  • Completion of the required leadership and mandatory training courses.

Application Closing Date
27th September, 2022; 11:59:00 PM

How to Apply
Interested and qualified candidates should:
Click here to apply online

See also  “#EndSARS promoters must be prepared to face the law” – Presidency “#EndSARS promoters must be prepared to face the law” – Presidency

 

 

 

 

 

Job Title: Trade Operation Analyst

Ref No: 2200023087
Location: Nigeria
Job: Operations
Schedule: Full-time
Employee Status: Permanent

Job Purpose

  • Ensure that trade related products/applications/documents are processed against laid down procedures, policies and service standard and key control standards e.g CDOI’s & Trade circulars
  • Ensure compliance of all internal procedures and operational controls.
  • Ensure operation safety for all products under my supervision.
  • Ensure products are processed in line with local regulatory requirements e.g CBN manual & circular and applicable international practices e.g ICC rules
  • Handling of import bills for collection  documents.
  • Performs technical and physical validation of all bills shipping document received.
  • Register all bills shipping document received on daily basis on TD.
  • Scanning of registered documents to GBS through nCAP
  • Submission/uploads of each document through EOPS workflow for further processing.
  • Completion of all push backs on trade transaction dashboard and follow up with GBS for completion and release of issuance.
  • Ensure Bill of Exchange are sent to individual clients without delay.
  • Receipt of Acceptance of Bill of Exchange, processing, follow up for release of acceptance on IMEX after which Endorsement of the Shipping documents to clients where ACP step is completed.
  • Reconciliation of received documents with sent out documents before filing in a safety cabinet.
  • Payments of Import Bills for collection
  • Verification of Signatures and Authentication of Clients’ instruction as it relates to Local Exchange Controls.

Key Responsibilities

  • Ensure that applications received are processing within the agreed SLA
  • Advice inability to process immediately to stakeholders
  • Ensure that Documents received are treated on the same day and at most, before end of SLA.

Reports:

  • Review and monitor IMEX report for control and completion
  • Review and monitor OTP report for control and completion
  • Completion of daily COPMAN checks
  • Render daily pending report on pending BILLS AND Guarantees.

Responsibilities

  • Responsible for ensuring that trade related products / applications / documents are processed against laid down procedures, polices and service standard and key control standards (DOIs and Trade Circulars) as well as local regulatory requirement e.g. CBN Manuals and Circulars and applicable international practices e.g. ICC Rules

Strategy:

  • Maintain standard service level across in line with expectations from various stakeholders across client segments
  • Support ‘efficiency and effectiveness’ strategy in offshoring, reduction of manual work to improve service delivery capability in the respective clusters
  • Support strategy to streamline processes, simplify, enhance productivity, reduce risk, improve controls by leveraging technologies.

Processes:

  • Support the process of transforming operations with best in class turn-around times, controls and standards as to provide market best client service and in a manner that the risks, if any, are clearly understood and managed
  • Ensuring process related documentation in terms of issuing Global Department Operating Instructions (GDOIs) considering various policies of the bank and market practices
  • Ensure Anti Money Laundering (AML) and sanctions activities are carried out as detailed in group guidelines
  • Support the rolling out of processes for new products/sub-products.
  • Support country trade operations and hubs on Strategy, Operating Model, Standards and Risk Controls and compliance with regulations.

Risk Management:

  • Assist OTI in the creation and sustenance of a strong operational risk control environment by undertaking periodic self-assessment of key controls to assess the proper functioning and adequacy of existing controls and assist in coordinating, facilitating, and promoting the understanding of operational risk and implementation and management of OR within the unit.

Regulatory & Business Conduct:

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders:

  • Head Trade Operations
  • COO, Nigeria
  • Head, Transaction Banking and Sales Mangers
  • Local Product Manager Nigeria
  • Subordinates in Trade Services
  • GBS Management and Hub Trade Head
  • GBS Trade staff handling Nigerian Transactions
  • Relationship Managers
  • Head Credit Operations
  • Global Market team responsible for FX
  • Internal Legal counsel
  • Compliance teams
  • FCC
  • ITO Forum.

External:

  • Trade & Exchange Dept – Central Bank of Nigeria
  • Nigeria Custom Service
  • National Drug Law Enforcement Agents
  • Economic and Financial Crime Commission.

Application Closing Date
20th September, 2022 at 11:59:00 PM.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

 

 

 

Job Title: Trade Operation Officer

Ref No: 2200020273
Location: Nigeria
Job: Operations
Schedule: Full-time
Employee Status: Permanent

Job Summary

  • Ensure that trade related products/applications/documents are processed against laid down procedures, policies and service standard and key control standards e.g CDOI’s & Trade circulars
  • Ensure compliance of all internal procedures and operational controls.
  • Ensure operation safety for all products under my supervision.
  • Ensure products are processed in line with local regulatory requirements e.g CBN manual & circular and applicable international practices e.g ICC RULES
  • Handling of import BILLS FOR COLLECTION documents.
  • Performs technical and physical validation of all bills shipping document received.
  • Register all bills shipping document received on daily basis on TD.
  • Scanning of registered documents to GBS through nCAP
  • Submission/uploads of each document through EOPS workflow for further processing.
  • Completion of all push backs on TRADE TRANSACTION dashboard and follow up with GBS for completion and release of issuance.
  • Ensure Bill of Exchange are sent to individual clients without delay.
  • Receipt of Acceptance of Bill of Exchange, processing, follow up for release of acceptance on IMEX after which Endorsement of the Shipping documents to clients where ACP step is completed.
  • Reconciliation of received documents with sent out documents before filing in a safety cabinet.
  • Payments of Import Bills for collection
  • Verification of Signatures and Authentication of Clients’ instruction as it relates to Local Exchange Controls

Key Responsibilities

  • Ensure that applications received are processing within the agreed SLA
  • Advice inability to process immediately to stakeholders
  • Ensure that Documents received are treated on the same day and at most, before end of SLA.

Reports:

  • Review and monitor IMEX report for control and completion
  • Review and monitor OTP report for control and completion
  • Completion of daily COPMAN checks
  • Render daily pending report on pending BILLS AND Guarantees.

Responsibilities:

  • Responsible for ensuring that trade related products/applications/documents are processed against laid down procedures, polices and service standard and key control standards (DOIs and Trade Circulars) as well as local regulatory requirement e.g. CBN Manuals and Circulars and applicable international practices e.g. ICC Rules

Strategy:

  • Maintain standard service level across in line with expectations from various stakeholders across client segments
  • Support ‘efficiency and effectiveness’ strategy in offshoring, reduction of manual work to improve service delivery capability in the respective clusters
  • Support strategy to streamline processes, simplify, enhance productivity, reduce risk, improve controls by leveraging technologies.

Processes:

  • Support the process of transforming operations with best in class turn-around times, controls and standards as to provide market best client service and in a manner that the risks, if any, are clearly understood and managed
  • Ensuring process related documentation in terms of issuing Global Department Operating Instructions (GDOIs) considering various policies of the bank and market practices
  • Ensure Anti Money Laundering (AML) and sanctions activities are carried out as detailed in group guidelines
  • Support the rolling out of processes for new products/sub-products.
  • Support country trade operations and hubs on Strategy, Operating Model, Standards and Risk Controls and compliance with regulations

Risk Management:

  • Assist OTI in the creation and sustenance of a strong operational risk control environment by undertaking periodic self-assessment of key controls to assess the proper functioning and adequacy of existing controls and assist in coordinating, facilitating, and promoting the understanding of operational risk and implementation and management of OR within the unit.

Regulatory & Business Conduct:

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key stakeholders:

  • Head Trade Operations
  • COO, Nigeria
  • Head, Transaction Banking and Sales Mangers
  • Local Product Manager Nigeria
  • Subordinates in Trade Services
  • GBS Management and Hub Trade Head.
  • GBS Trade staff handling Nigerian Transactions
  • Relationship Managers
  • Head Credit Operations
  • Global Market team responsible for FX
  • Internal Legal counsel.
  • Compliance teams
  • FCC
  • ITO FORUM

External:

  • Trade & Exchange Dept – Central Bank of Nigeria
  • Nigeria Custom Service
  • National Drug Law Enforcement Agents
  • Economic and Financial Crime Commission

Application Closing Date
19th September, 2022 at 11:59:00 PM.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

 

 

 

 

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  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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