Vacancies at at Huawei Technologies Company Nigeria Limited

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one-third of the world’s population.

We are recruiting to fill the positions below:

 

 

 

Job Title: Billing & Charging Systems Analyst

Location: Nigeria

Responsibilities

  • Monitor and analyse daily call data records to ensure they are in trend, investigate, escalate and/or fix issues where they exist.
  • Work closely with Revenue Assurance and Fraud Management department to reconcile call data records and report exceptions or possible fraud for further investigation
  • Coordinate and conduct sample/test bill run and work with the IT Testing and Revenue Assurance & Fraud Management teams to ensure validation is complete for approvals before the actual bill run is initiated
  • Ensure that all participating call data events are well and completely processed at the end of each month
  • Complete error CDR resolution and bucket management
  • Plan, coordinate and conduct actual bill run on the 1st day of the new month, give regular updates on progress to all stakeholders till completion.
  • Ensure summarized bills are sent via SMS and email upon successful validation and approvals by Revenue Assurance and Fraud department
  • Conduct post bill run analysis, generate reports required by all stakeholders and send within agreed timelines
  • Monitor the generation of Age debt reports and ensure it is sent on or before the 7th day of the new month
  • Manage and engage internal customers (Enterprise, Finance, Customer Care and Revenue Assurance)
  • Resolution of all escalated Billing and Charging Systems issues (ticket and emails) with agreed service levels and give quality feedback
  • Manage all charging system nodes handling rating, billing, accounts receivables, dunning control and other related activities and ensure a pro-active working condition for both hardware and software
  • Ensure proactive monitoring of the systems through available tools & key performance reports and make sure all alarms are treated on priority
  • Ensure all business and system reports are accurately and duly generated for business decisions.
  • Ensure new software releases pass the quality test, are fit for purpose and deployed successfully.
  • Analyse new business requests and proffer best practice solutions with appropriate cost and no impact to legacy systems.
  • Ensure transfer of knowledge to other team members and good handshake with interfacing departments
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Qualification, Skills and Experience

  • Minimum of Bachelor’s degree in Engineering, Information or any related field with evidence of proven experience.
  • Minimum of Five (5) years’ work experience with at least Three (3) years in a Telecom Billing and Charging systems role.
  • Prior experience in Telecommunication in an Operations / Services / Technology environment.
  • Strong problem-solving skills
  • Good knowledge and use of SQL
  • Strong knowledge of Unix Operating System
  • Good analytical skills & strong attention to details.
  • Excellent ability to express ideas verbally, including strong presentation skills.
  • Good engagement & communication skills.
  • Ability to plan, organize and manage pressure

Interested and qualified candidates should:
Click here to apply

 

 

 

 

Job Title: Digital Marketing Engineer

Location: Nigeria

Responsibilities

  • To empower and support customers (specifically, mobile network operators) to define, test, prioritize, execute and report on multi-channel, rule or event-based campaigns via our in-house campaign management system.
  • Perform subscriber profiling based on certain attributes ,consumer behavior and business rules as defined by customer
  • Read, extract, transform, stage and load data using selected tools and frameworks as required and requested.
  • Perform end to end maintenance of all components and services of the campaign management system
  • Perform tasks such as writing scripts, calling APIs, creating and modifying data flows, write SQL queries, etc.
  • Work closely with the other team members for 3rd party integration of data sources
  • Monitoring and reporting on campaign performance and tracking leads for call to action.
  • Provide input into documentation and updating of Standard operating procedures and process documents.
  • Provide input into definition data retention policies.
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Qualification, Skills and Experience

  • Bachelor’s Degree or more in Computer Science or a related field.
  • 5 – 7 years of recent experience in the support of campaign management systems.
  • Very proficient in the use of SQL/PL-SQL.
  • 5 – 7 years of recent experience in Business intelligence, data analytics and familiarity with the Hadoop platform including the HDFS file system is added advantage.
  • Programming experience, ideally in Python, Spark, Kafka or Java, and a willingness to learn new programming languages to meet goals and objectives.
  • Experience in C, Perl, JavaScript or other programming languages is added advabtage.
  • Knowledge of data cleaning, wrangling, visualization and reporting, with an understanding of the best, most efficient use of associated tools and applications to complete these tasks.
  • Familiarity with Hive, Spark and MapReduce is added advantage.
  • Experience processing large amounts of data, including integrating data from multiple sources.
  • A willingness to explore new alternatives or options to solve data mining issues, and utilize a combination of industry best practices, data innovations and your experience to get the job done.
  • Experience in production support and troubleshooting.

Interested and qualified candidates should:
Click here to apply

 

 

 

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
    They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
    • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    • Applications submitted after the deadline will not be considered.
    • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    • Only qualified candidates will be invited for interview
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