VACANCY: Customer Service Officer at Conglomerate Associate Nigeria Limited

Conglomerate Associate Nigeria Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer
Location: Nigeria
Job Type: Full Time

Job Summary

• We are looking for a customer service officer with superior communication skills and a great work ethic to join our team.
• As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support.
• You must also be a keen note-taker who is adaptable and optimistic.

Responsibilities

• Answer customer inquiries via phone, email, and in-person.
• Direct customers to online resources.
• Update customer records in the system, including notes about interactions.
• Participate in team-building activities.
• Develop a rapport with customers.
• Encourage customers to complete surveys.
• Make recommendations to management to improve customer experience.
• Pitch ideas for improving customer care.
• Create and maintain reports about customer interactions.
• Attend weekly staff meetings.

Requirements

• Interested candidates should possess HND, OND / BSc qualification.
• 0 – 3 years experience.

Salary
N50,000 – N110,000 monthly

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the mail

NOTE:

• * We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
  * We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
  * Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
  * We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
  * Applications submitted after the deadline will not be considered.
  * Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
  * Only qualified candidates will be invited for interview

Application Deadline 21st April, 2022.