Vacancy for Customer Service Representative at Kulture Image

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Kulture Image is a leading print and creative company that offers printing and designs to clients around the globe. We have upheld our promise to Quality Printing and highly creative graphic design services through the years and have gained invaluable expertise in Brand Experience, Consultancy and Communications Services such as company brochures, prospectus, book publishing, wedding souvenirs, T-shirts, etc.

We are recruiting to fill the position below:

 

Job Title: Customer Service Representative

Location: Nigeria
Employment Type: Full-time

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.

Requirements

  • Candidates should possess a Bachelor’s Degree qualification with 2 – 5 years work experience.

Salary
N50,000 – N70,000 / month.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

 

Application Deadline 29th October, 2021

 

 

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Important Notes

The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.

They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.

We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices

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Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?

We encourage all applicants to apply and does not practice any discrimination in any recruitment process.

Applications submitted after the deadline will not be considered.

Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline

Only qualified candidates will be invited for interview

Publisher’s Note:

Deroundtable.com is a job, vacancy, career opportunity blog. We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants.

Deroundtable.com is not an agent of this organization, we can not assist any applicant secure a job, loan, grant or scholarship. We only share the information for interested persons to apply.

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