Vacancy for Customer Service Representative at Outcess Solutions Nigeria Limited

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

We are recruiting to fill the position below:



Job Title: Customer Service Representative

Location: Enugu
Employment Type: Full-time

Job Description

  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Effective and professional Brand cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution
  • Follow through on commitments made to customer in ther course of selling.


  • Interested Applicant’s should possess NCE / OND / HND/ SSCE
  • Applicant must have an Android phone
  • Applicant must have a 4G SIM AND an Android phone with a 4G network.
  • Applicant must reside in Enugu State
  • Applicant must have basic computer knowledge(Computer savvy, Tech-Savvy)
  • Applicant must have the ability to communicate fluently in English language

Salary Range
NGN30,000 – 40,000 / Month



How to Apply
Interested and qualified candidates should send their CV to: indicating the subject of the mail “Customer Service Representative Enugu”



Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
    They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
    • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    • Applications submitted after the deadline will not be considered.
    • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    • Only qualified candidates will be invited for interview
See also  Graduate Program at Colossus Investment Limited


Application Deadline  31st October, 2020

Vacancy for Customer Service Representative at Outcess Solutions Nigeria Limited
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