VACANCY: Graduate Recruitment at Airtel Nigeria

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Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the positions below:

Job Title: Retail Showroom Manager

Locations: North (Sokoto, Makurdi-Benue, Borno & Bauchi)

Job Summary

  • Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in-store experience at all contacts with complete query resolution.

Requirements

  • A Bachelor’s degree
  • Minimum of 2 years work experience in a Customer Service environment.
  • Ability to work with minimal supervision
  • Good analytic, report writing and problem-solving skills
  • Good understanding of business processes
  • Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL etc.

Interested and qualified candidates should:
Click here to apply

Job Title: Retail Showroom Manager – South Nigeria

Locations: South (Akwa-Ibom, & Delta)

Job Summary

  • Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in-store experience at all contacts with complete query resolution.

Requirements

  • A Bachelor’s degree
  • Minimum of 2 years work experience in a Customer Service environment.
  • Ability to work with minimal supervision
  • Good analytic, report writing and problem-solving skills
  • Good understanding of business processes
  • Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL etc.
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Interested and qualified candidates should:
Click here to apply

Job Title: Retail Showroom Manager – West Nigeria

Locations: Ogun & Oyo

Job Summary

  • Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in-store experience at all contacts with complete query resolution.

Requirements

  • A Bachelor’s degree
  • Minimum of 2 years work experience in a Customer Service environment.
  • Ability to work with minimal supervision
  • Good analytic, report writing and problem-solving skills
  • Good understanding of business processes
  • Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL etc.

Interested and qualified candidates should:
Click here to apply

Job Title: Manager, Regulatory Compliance

Location: Lagos

Job Summary

  • To interface with the Telecom Regulator and other relevant Regulatory Authorities for the purpose of ensuring the continuity of its licensed endeavours and operations;
  • To secure a regulatory framework that supports the business case;
  • To manage risks and opportunities arising from the regulatory environment for the benefit of the company.

Requirements

  • Good degree in Law, Economics, Computer Science or Engineering.
  • Masters in Business Administration or a higher degree in any of the above disciplines would be preferred additional qualification.
  • 6years of varied experience in law, engineering, computer science or economics
  • 4 years of relevant experience in Telecommunications field
  • Sound understanding and knowledge of Regulatory compliance environment.
  • Extensive knowledge of Nigerian telecom, business environment.
  • Previous employment with Nigerian Communications Commission would be an added advantage.

Interested and qualified candidates should:
Click here to apply

Job Title: Process Auditor

Location: Lagos

Job Summary

  •  To support compliance to defined, policies, processes and procedures rolled out, provide opinion on process/policy alignment with best practices and make recommendations for improvement.
  • The role holder will lead the effective roll-out and governance of policy and processes for assigned functions, enable, monitor and support closure of audit observations.
  • Provide feedback on robustness of controls periodically and executing internal audit reviews.
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Requirements

  • A Bachelor’s degree
  • ICAN/ACCA or CISA an added advantage
  • 3 years of experience in Audit firm
  • Industry experience an added advantage (Internal and External Audit Experience
  • Process Audit experience
  • Exposure to technology, process reengineering and handling decentralized operations is desirable
  • Effective Project management & Co-ordination
  • Commercial and Financial Management
  • Interpersonal Skills
  • Problem solving
  • Service Focus
  • Persuasion & negotiation Skills
  • Relationship Management

Interested and qualified candidates should:
Click here to apply

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