VACANCY: Hotel Front Office Supervisor at Bolton White Hotels & Apartments

Bolton White Hotels & Apartments is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Garki and Wuse zone 7 in Abuja offers unparalleled guest services.

We are recruiting to fill the position below:

Job Title: Hotel Front Office Supervisor

Location: Abuja (FCT)
Job Type: Full Time

Responsibilities

• Ensure Outstanding customer care at all times.
• Maintains a friendly, cheerful and courteous demeanour at all times.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
• Resolve customer issues, complaints with speed.
• Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
• Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

Requirements

• Must be a graduate – BSc / HND.
• 5 years hotel experience is a must.
• Good communication skills.

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the mail

NOTE:

• * We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
  * We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
  * Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
  * We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
  * Applications submitted after the deadline will not be considered.
  * Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
  * Only qualified candidates will be invited for interview

Application Deadline  19th November, 2020.