WORKFORCE GROUP: Job Recruitment for Contact Centre Agents in a Top Commercial Bank in Nigeria

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Workforce Group – Our client, a top Commercial Bank in the Northern states of Nigeria is currently recruiting suitably qualified candidates to fill the position below:

 

 

Job Title: Contact Centre Agent
Locations: Abuja (FCT), Adamawa, Bauchi, Benue, Borno, Gombe, Jigawa, Kaduna, Kano, Katsina, Kebbi, Kogi, Nassarawa, Niger, Plateau, Sokoto, Taraba, Yobe, Zamfara
Employment Type: Full-time

Job Responsibilities

  • Handle customer complaints, questions, and inquiries
  • Interact with customers to provide them with information about new and existing products and services
  • Escalate customer queries to the backend.
  • Resolve customer issues and queries with the highest degree of courtesy and professionalism

Requirements

  • Good communication and interpersonal skills
  • Must be currently resident in any of the Northern states
  • OND / NCE / HND / B.Sc candidates in any course of study
  • Not more than 27 years old

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline  19th October, 2020.

NOTE:

  • * We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    * We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    * Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    * We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    * Applications submitted after the deadline will not be considered.
    * Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    * Only qualified candidates will be invited for interview
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