9mobile Latest Job Vacancies

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager, Wholesale & Carrier Relation

Location: Nigeria
Employment Type: Full-time

Job Summary

• End-to-end management of the entire Wholesale and carrier business of 9mobile Nigeria, to optimise revenue potential of existing business/income streams, develop new revenue opportunities and minimise costs/leakages.
• This function comprises the following business units: National and International Interconnect Management, Carrier business including Voice, SMS, leased lines (B2B and B2B2C) and Network-as-a-Service.

Principal Functions

• Lead a diverse team of specialists across the wholesale business spectrum – national and international
• Oversees the day-to-day interconnect and carrier operations to ensure favourable net position for 9mobile
• Develop new wholesale business and revenue sources for the business e.g., Network-as-a-service (Naas), leased lines, P2P and A2P SMS, and customized voice opportunities
• Deploy appropriate tools and techniques to mitigate fraud and to proactively identify and block leakages within the International and carrier business operations
• Identify and realize monetization opportunities from evolving digital opportunities within the OTT space
• Manage existing partnerships to ensure minimal disruptions to wholesale and international services
• Implement pricing strategies that continually drive favorable International Termination Rates (ITRs), which can be leveraged to offer great international pricing propositions to 9mobile’s retail customers
• Ensure compliance with all regulatory directives.
• Overall stakeholder management to minimize dispute and to ensure business continuity and growth

Educational Requirements

• First Degree or its equivalent in a relevant discipline

Experience, Skills & Competencies

• Minimum of 6 years cognate experience of which 3 must have been with a mobile telecom operator or with a reputable wholesale and carrier services provider.
• Previous supervisory experience is desirable
• Strong negotiation skills
• Strong business acumen.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst, SharePoint & PowerApps

Location: Nigeria
Employment Type: Full-time

Job Summary

• Responsibilities will include the implementation, configuration, and customization of SharePoint and PowerApps applications and sites. Collaborate closely with stakeholders, gather requirements and design solutions, effective communication and understand business needs.
• The role extends to developing and managing custom web parts, master pages, content types, and workflows, with a focus on scalability and efficiency.

Principal Functions
Tactical:

• Design and construct Enterprise-level PowerApps, incorporating best practices within the Power Platform Community, to seamlessly integrate with various software applications, such as Google Docs, Oracle, SAP, Dynamics CRM, Microsoft SQL, and Office 365 tools.
• Develop, maintain, and customize SharePoint and PowerApps applications and sites, including the implementation and configuration of these solutions.
• Create and manage custom web parts, master pages, content types, and workflows, ensuring their effective deployment and modification as needed.
• Collaborate with stakeholders to gather requirements and design solutions, emphasizing effective communication and understanding of project needs.
• Ensure SharePoint security and develop new web components using XML, .NET, SQL, C#, CSS, HTML, JavaScript, and jQuery, contributing to the development of scalable applications.
• Extend SharePoint and PowerApps functionality through the integration of forms, web parts, and application technologies, and facilitate testing, debugging, and systems training for staff and customers.

Operational:

• Deliver technical and operational support, addressing and resolving issues promptly.
• Assist in the implementation and user acceptance testing of Windows operating systems.
• Configure, manage, and monitor applications, services, data, devices, and users within Microsoft 365 services, ensuring seamless integration.
• Maintain comprehensive system and project documentation, including progress reports, while fulfilling additional responsibilities as directed by the Head of IT Operations and Manager, Wintel.

Educational Requirements

• Degree-level education with a solid all-around knowledge of IT and its use within a business environment with a minimum of 3 to 5 years of experience.
• Extensive knowledge of SharePoint, Power Apps and MS Office software, proficiency with front-end programming languages.

Experience,Skills & Competencies:

• Proven professional experience and understanding of Microsoft Public (Azure) Cloud, Microsoft 365 services, Office365, and Office 365 Hybrid environment.
• Must be capable of working under pressure in a supportive environment. This will include dealing with escalations from the business, providing feedback and dealing with several projects and problems effectively.
• The position holder must be capable of working on their initiative within the procedures and guidelines laid down.
• The ability to communicate with all staff, management, and senior management.
• Solid software problem-solving skills.
• Resilient, confident, and tenacious.
• Good interpersonal skills.
• Prepared to work extended hours and travel to other sites/regions as required.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Dev Ops Web & E-commerce

Job ID: IRC5278
Location: Nigeria 

Job Summary        

• This role is responsible for implementing visual elements that our website and e commerce site users see and interact with. The ideal candidate will combine the art of design with the art of programming including the translation of UI/UX design wireframes to actual code that will produce the visual elements of our applications.
• You will play an active role in championing the implementation of our UI/UX vision. the ideal candidate will have considerable knowledge of front-end development as well as UI and UX design. You will be a natural at understanding human-computer interaction design (HCID), and in coming up with elegant solutions to improve our touchpoint presence.
• To excel at this job,you will need to have excellent HTML, CSS, and JavaScript skills as well as the ability to create low-high fidelity visual designs.

Principal Functions        

Tactical

• Develop and implement UI and UX strategies based on our target goals.
• Take ownership of content management for our website and e-commerce platforms

Operational

• Develop functional web applications
• Build high-quality, clean and reusable code and libraries for future use
• Troubleshoot and debug applications
• Deploy and manage website content as a core touchpoint for brand presence and customer engagement with the aim of improving customer satisfaction
• Perform UI tests to optimize performance
• Create and maintain digital assets such as interface design files, themes, wireframes, and interactive mockups/prototypes using Figma, InDesign, Sketch, etc. and ultimately build frontend architecture
• Liaise with developers, designers and system administrators to identify new features
• Collaborate with the design team to integrate user-facing elements with server side logic
• Optimization of the application for maximum speed and scalability
• Design and develop new web application features
• Understand the limitations of our tech stack and business model and provide technical advice wherever necessary.
• Carry out other activities as instructed by the Manager, Digital Marketing

Educational Requirements        

• First Degree or equivalent in Computer Science, Computer Engineering or any other related field

Experience, Skills & Competencies:

• Three (3) years plus relevant work experience as a Front-end developer
• Working knowledge of CMS framework
• Familiarity with front-end languages(e.g. HTML, JavaScript and CSS)
• Familiar with prototyping tools like Figma, InDesign, and Sketch
• Familiarity with React.js
• Proficient understanding of code versioning tools, such as Git
• In-depth understanding of the entire web development process (design, development and deployment)
• Familiar with deploying web applications on a cloud environment like Microsoft Azure.
• Familiar with taking ownership of an existing web application and making modifications to it.
• Familiar with working extensively with restful APIs
• Excellent analytical and time management skills
• Teamwork skills with a problem-solving attitude
• Very good conceptual and analytical thinking skills
• Good interpersonal and communication skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Pricing

Job ID: IRC5277
Location: Nigeria

Job Summary        

• Business planning, forecast and forecast of commercial KPIs
• Develop and maintain competitive tariffs plans for all EMTS’s products and services
• Market research and competitive analysis

Principal Functions        
Strategic:

• Forecasting, Budgeting and budgetary control on Subscriber count, revenue, handsets, and cost of sales for the entire Commercial Group
• Advise top Management on major business KPIs trajectory and implications for the organization’s strategic objectives

Preparation of the Business Plan:

Tactical:

• Analyze market trends and available data and provide input in the development of a competitive pricing strategy forall EMTS’s products/services.
• Keep abreast of global and local best practices as it relates to telecoms pricing and tariff determination.
• Continuously review the activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
• Identify required resources, personnel and funding to achieve the unit’s strategy.
• Establish and maintain relationships with key internal and external stakeholders.

Operational:

• Provide input in the development of pricing processes, policies, and procedures for EMTS.
• Assist in the determination of optimal tariffs for all EMTs’s products and services (ranging from voice calls and SMSto other VAS) and proffer recommendations to the Director, Market Strategy, Pricing & Insight
• Propose/ recommend appropriate price changes based on results of market trend analysis as well as industry realities.
• Possess adequate knowledge of pricing-related regulations and ensure that all EMTS’s tariffs comply with defined standards.
• Liaise with the Regulatory and Corporate Affairs team to ensure prompt approval of all pricing submissions.
• Liaise with relevant departments/divisions/units in determining appropriate pricing for promotional offerings.
• Oversee the conduct of periodic quality checks in different locations to ensure that the actual billing for allEMTS’s products and services comply with approved and published tariffs.
• Provide clear direction, set targets, prioritize tasks and assign responsibilities to the Pricing and Tariffs team.
• Monthly, quarterly, and half-yearly forecast of commercial KPIs in line with prevailing market conditions and prevailing business realities.
• Regularly generate market and competitive insights to inform business decision-making.
• Execute market research requirements for the business and manage relationships with the research agencies
• Implement the unit’s work programs and plans in line with agreed-upon procedures and guidelines.
• Plan and manage the human and material resources of the unit to optimize performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives. Ensure adequate training and development is delivered to subordinates on the tariff determination process.
• Alignment of strategic plan products and projects to come up with annual/quarterly Sales & MarketingOPEX budget in conformance with established procedures, regulations, and organizational objectives
• Monitor and control the budgetary needs of the unit.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Director, CommercialPlanning, Analytics, and Pricing.
• Perform any other duties as assigned by the Director, Commercial Planning, Analytics, Pricing.

Educational Requirements        

• First Degree or equivalent in a numerate discipline.

Experience, Skills & Competencies:

• Postgraduate / professional qualification in a related field will be an added advantage.
• Nine (9) to twelve (12) years work experience, with at least three (3) years in a managerial role

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Wintel

Job ID: IRC4501
Location: Nigeria

Job Summary        

• Manage and maintain our Windows system and server network on-premises and cloud-based systems.
• Coordinating projects within the team right from the planning phase to the implementation phase and supporting the goals of other teams that rely on the Windows team to achieve their objectives

Principal Functions        
Tactical:

• Assist in the implementation of approved policies and procedures for Microsoft Infrastructure system design, implementation and maintenance.
• Coordinate with other departments for improved efficiency.

Operational:

• Responsible for planning of Microsoft infrastructure systems upgrades and deployment.
• Automate where possible, implement and improve processes where necessary
• Provide technical and operational support in the management of multiple Microsoft Infrastructure in a highly dynamic business environment and to support business
• Provide support in the implementation and user acceptance testing of Windows operating systems
• Managing and administering AD
• Group Policy Object (GPO) creation, troubleshooting, and management
• Delegation of authority to others for inappropriate object administration in their OU hierarchy
• Monitoring connectivity, synchronization, replication, net logon, time services, FSMO roles, schema, NTDS database partitions, DNS settings, SRV records, and trust relationships.
• Review DC event and security logs and take corrective actions
• Overseeing and managing team members to resolve/close logged incidents/requests within the defined SLA.
• Configure Group Policy Objects tocreate a secure Windows Infrastructure.
• Desktop deployment automationarchitecture, design/migration and troubleshooting.
• Managing OS image deployment.
• Patch management and deployment of various applications using SCCM
• Proficiency with Microsoft ExchangeManagement Console and Exchange Management Shell
• Active Directory bulk operations using PowerShell
• Provides second and third-level technical support for both PC and Mobile Outlook clients, working closely with the service desk and other support personnel.
• Managing the Hyper-V and ESXIInfrastructure, guest OS installation, setting up of VM priorities, Cloning and snapshots.
• Managing clusters in WindowsServer2008/2012/2012r2/2016 Operating Systems.
• Resource management framework like creation of resource pools, and adding the VMs into resource pools.
• Managing the VMware HA & DRS features as well as the vmotion technology.
• Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences.
• Be the final escalation point for issues related to Windows infrastructure
• Assessing the stability, security, and scalability of installed Windows systems.

Educational Requirements        

• Bachelor’s Degree in IT related field and its use within a business environment with a minimum of 3+ experience in system administration and related services (Active Directory, DNS, failover clustering)
• A Master’s Degree will be an added advantage.
• ITIL Certification.
• Microsoft Certification.

Experience, Skills & Competencies:

• Experience in virtualizationtechnologies (VMWare and Hyper-V)
• Comprehensive understanding ofnetworking technologies including DNS, DHCP, TCP/IP and Load Balancing
• Experience with networktroubleshooting tools such as Telnet, Tracert, Port Query, Microsoft NetworkMonitor
• Knowledge of Windows troubleshootingtools (WinDbg, Windows Sysinternals, perfmon)
• Skilled in patch management andapplication deployment using SCCM
• Experience in PowerShell Scripting
• Exposure to cloud services (Azure,Office 365, Intune, Teams, Exchange Online)
• Strong analysis and troubleshootingskills and experience.
• Resilient, confident and tenacious.
• Good interpersonal skills.
• Prepared to work extended hours and travel to other sites/regions as required

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Enterprise Support Services

Job ID: IRC5228
Location: Nigeria

Job Summary

• Lead the design, implementation, and maintenance of Big data infrastructure and tools, including collecting, storing, processing and analyzing our data and data systems.
• Campaigning and analyzing our data and data systems. Service and Resource/Infrastructure capacity development and governance across enterprise systems

Principal Functions
Tactical:

• Assist in the implementation of approved policies and procedures for Big data infrastructure and tools design, implementation and maintenance.
• Create, execute, and monitor the performance of campaigns.
• Create integrated campaigns based on market segments to gain new customers and build repeat business.
• Design and develop data applications and reports using selected tools and frameworks as required and requested.
• Partner with business leaders, IT service operations team and other relevant stakeholders to identify Big data solution and infrastructure in line with Business requirements.
• Responsible for planning of Big data solution and infrastructure upgrades and deployment.

Operational:

• Provide technical and operational support in management of Big data solution and infrastructure in a highly dynamic business environment and to support business
• Provide support in the implementation and user acceptance testing of Big data solution and infrastructure.
• Assist in the development of a proactive maintenance cycle for Windows operating systems and automate preventive/routine maintenance on systems.
• Gather and process raw data at scale.
• Create schedules for data and control flows.
• Design and develop data applications and reports using selected tools and frameworks as required and requested.
• Read, extract, transform, stage and load data to selected tools and frameworks as required and requested.
• Perform tasks such as writing scripts, web scraping, calling APIs, write SQL queries, etc.
• Work closely with the other team members for 3rd party integration of data sources
• Process structured and unstructured data into a form suitable for analysis.
• Analyze processed data.
• Support business decisions with adhoc analysis as needed.
• Monitoring data performance and modifying infrastructure as needed.
• Provide input into documentation and updating of Standard operating procedures and process documents.
• Provide input into definition data retention policies.
• Carry out other duties as instructed by Manager, ESS.

Qualifications and Experiences

• Bachelor’s Degree or more in Computer Science or a related field.
• 5 – 7 years of recent experience in data engineering.
• Very strong SQL/PLQL skills and ability to manipulate data across heterogeneous data sources is required.
• A solid track record of data management showing your flawless execution and attention to detail.
• Strong knowledge of and experience with statistics.
• Programming experience, ideally in Python, Spark, Kafka or Java, and a willingness to learn new programming languages to meet goals and objectives.
• Experience in C, Perl, Javascript or other programming languages is a plus.

Experience, Skills, and Competencies:

• Knowledge of data cleaning, wrangling, visualization, and reporting, with an understanding of the best, most efficient use of associated tools and applications to complete these tasks.
• Experience in Hive, Spark or/and MapReduce is a plus.
• Experience in advance use of Presto
• Deep knowledge of data mining, machine learning, natural language processing, or information retrieval.
• Experience processing large amounts of structured and unstructured data, including integrating data from multiple sources.
• Experience with machine learning toolkits including, H2O, Spark ML or Mahout
• A willingness to explore new alternatives or options to solve data mining issues, and utilize a combination of industry best practices, data innovations and your experience to get the job done.
• Experience in production support and troubleshooting
• You find satisfaction in a job well done and thrive on solving head-scratching problems.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online