Recruitment at Allen Professional Services

Job Title: Assistant Restaurant Supervisor (QSR)

Location: Owerri, Imo
Employment Type: Full-time

Job Overview

• The Assistant Restaurant Supervisoris responsible for supporting the Outlet Manager in the day-to-day operation of anoutlet, ensuring excellent customer service, staff discipline, food safety compliance, and achievement of sales and operational targets.
• The role bridges management and frontline staff, enforcing the company’s standards, policies, and culture across front-end and back-end operations.

Key Responsibilities

• Reports to the Outlet Manager
• Manage the Outlet (in the absence of an Outlet Manager)
• Operations & service delivery
• Staff supervision & discipline
• Sales & performance management
• Inventory & stock control
• Compliance & reporting
• Training & quality control.

Key Performance Indicators (KPIs)

• Customer satisfaction and complaint resolution
• Staff discipline and attendance
• Sales performance and target achievement
• Cleanliness and food safety compliance
• Stock control and waste reduction
• Adherence to SOPs and company policies.

Requirements

• Minimum of B.Sc
• 2 – 4 years experience in a QSR supervisory role
• Strong understanding of restaurant operations.

Skills & Competencies:

• Strong leadership and people management skills
• Excellent communication and conflict resolution skills
• Good numerical and reporting skills
• Ability to work under pressure and manage shifts
• High level of integrity and accountability
• Customer-focused mindset.

Application Closing Date
27th January, 2026.

How to Apply
Interested and qualified candidates should send their recent CVs to: recruitmentservices@allen.ng using the job title as the subject of the mail.

Job Title: Restaurant Supervisor (QSR)

Location: Owerri, Imo
Employment Type: Full-time

Job Overview

• The Restaurant Supervisor is responsible for supporting the Outlet Manager in the day-to-day operation of anoutlet, ensuring excellent customer service, staff discipline, food safety compliance, and achievement of sales and operational targets.
• The role bridges management and frontline staff, enforcing the company’s standards, policies, and culture across front-end and back-end operations.

Key Responsibilities

• Reports to the Outlet Manager
• Manage the Outlet (in the absence of an Outlet Manager)
• Operations & service delivery
• Staff supervision & discipline
• Sales & performance management
• Inventory & stock control
• Compliance & reporting
• Training & quality control.

Key Performance Indicators (KPIs)

• Customer satisfaction and complaint resolution
• Staff discipline and attendance
• Sales performance and target achievement
• Cleanliness and food safety compliance
• Stock control and waste reduction
• Adherence to SOPs and company policies.

Requirements

• Minimum of B.Sc
• 2 – 4 years experience in a QSR supervisory role
• Strong understanding of restaurant operations.

Skills & Competencies:

• Strong leadership and people management skills
• Excellent communication and conflict resolution skills
• Good numerical and reporting skills
• Ability to work under pressure and manage shifts
• High level of integrity and accountability
• Customer-focused mindset.

Application Closing Date
27th January, 2026.

How to Apply
Interested and qualified candidates should send their recent CVs to: recruitmentservices@allen.ng using the job title as the subject of the mail.

Job Title: Restaurant Outlet Manager (QSR)

Location: Owerri, Imo
Employment Type: Full-time

Job Description

• The Outlet Manager oversees the day-to-day operation of an outlet.
• He supervises a set of outlet workers to ensure that the outlet operations are running smoothly in line with the company’s objectives.
• He ensures that the sales and operations plans of the outlet are delivered.
• He ensures that the outlet operates within company’s policies and procedures to provide the most satisfactory services to customers.

Key Responsibilities

• Oversee the daily operations of outlet for efficient operations.
• Plan and assign daily workloads to outlet associates.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedbacks and recommend necessary outlet operational changes.
• Schedule orientations and job trainings to outlet associates.
• Organize regular meetings to discuss about issues and updates.
• Analyze and resolve problems in a timely and accurate manner.
• Organize special events and entertainments to attract more customers.
• Address customer queries courteously and ensure customer satisfaction.
• Develop cost-effective operational plan to achieve outlet goals.
• Assist in cash handling activities and develop expense and revenue reports.

Qualifications

• First Degree in Food Science & Technology, Catering or related fields.
• Minimum of five (5) years relevant work experience in a food services organization.
• Highly experienced in food products and services.
• Sound logistics management, business operations and financial knowledge.
• Strong managerial skills with proven track record in delivering targets and efficiencies.
• Fluency in English is essential, with superior oral and written communication skills.

Application Closing Date
27th January, 2026.

How to Apply
Interested and qualified candidates should send their recent CVs to: recruitmentservices@allen.ng using the job title as the subject of the mail.