Recruitment at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Senior Data Modeller

Location: Nigeria
Job type: Full time

About the Job

• Design, implement, and maintain robust data models that serve as the foundation for analytics, reporting, and machine learning, ensuring accuracy, consistency, and efficiency across the MVNE platform

Responsibilities
Data Modelling & Architecture:

• Develop and maintain logical and physical data models to organise data effectively for analytics, reporting, and machine learning across the MVNE.
• Optimize and enhance data models to improve query performance, simplify reporting, and support advanced analytics.

Collaboration & Stakeholder Engagement:

• Collaborate closely with Data Engineers, Analysts, and tenant stakeholders to ensure data models meet evolving business requirements and regulatory standards.
• Work with stakeholders to identify high-value machine learning use cases (e.g., churn, credit scoring, dynamic pricing, network anomaly detection).

Standards & Best Practices:

• Establish data modelling standards and best practices to ensure data integrity, consistency, and reusability across the platform.

Governance & Documentation:

• Govern data models through robust documentation, version control, and proactive lifecycle management.

Requirements
General Education:

• Bachelor’s or Master’s Degree in Computer Science, Data Science, Applied Mathematics, or a related quantitative field.
• Certifications in Data Modelling, Database Management, or Analytics Engineering (e.g., DAMA, CDMP, dbt Certification) are advantageous.

General Experience:

• Minimum 7 years in data modelling, analytics engineering, or related roles; at least 5 years in the telecom industry.

Managerial Experience:

• Minimum 5 years leading data‑science projects or small teams.
• Deep expertise in logical, physical, and dimensional data modelling using tools
• Expertise in Python, PySpark/SparkML, TensorFlow/PyTorch, and SQL.
• Hands-on experience with distributed data processing and lakehouse architectures.
• Familiarity with analytics workflows, including reporting, business intelligence, and supporting ML use-cases.
• Deep understanding of statistical modelling, causal inference, and experiment design.
• Familiarity with privacy-preserving and responsible AI techniques and Nigerian data protection regulations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Due to the high volume of applications, only shortlisted candidates will be contacted.

Job Title: Divisional Head, Product and Program Management

Location: Nigeria

Job Summary

• The Divisional Head, Product and Program Management, is a strategic leadership role responsible for defining and executing the overall product vision and strategy for Operations and Technology within Interswitch, while simultaneously overseeing the delivery and operational excellence of the product development lifecycle.
• This individual will lead a team of product portfolio managers, product managers and program managers, drive product excellence, foster a culture of innovation, and ensure the successful and timely launch of products and technology platforms, directly impacting business growth and customer satisfaction.
• The role demands a combination of deep technical understanding, strong business acumen, exceptional leadership skills, and a proven ability to manage complex, cross-functional technology projects.

Responsibilities
Product strategy and vision:

• Strategic vision and roadmap: Develop and champion a clear product vision, strategy, and roadmap aligned with Interswitch’s overall business objectives. This includes defining market opportunities, identifying user needs, and prioritising product initiatives.
• Product management framework: Responsible for creating a robust product management framework and a formal process for assessing market potential, and managing the overall product alignment with the Interswitch strategic goals.
• Product definition and prioritisation: Define detailed product requirements, user stories, and acceptance criteria in collaboration with stakeholders. Prioritise product features and releases based on strategic alignment, market demand, and ROI.
• Market analysis and competitive intelligence: Responsible for conducting regular, in-depth market research, competitive analysis, and identifying unmet customer needs to inform product strategy.
• Product evangelism: Serve as a product champion internally and externally, effectively communicating the product vision and value proposition to stakeholders, customers, and partners.
• Stakeholder management: Collaborate with other Directorates and Business lines within Interswitch to ensure product alignment with business goals and to facilitate successful product launches.
• Innovation and new product development: Identify and evaluate opportunities for research and new product development, ensuring feasibility and alignment with strategic goals.
• Emerging technologies: Responsible for identifying, evaluating, and piloting emerging technologies (e.g., AI, blockchain, Web3), latest trends in fintech/payment and recommending for integration into the product roadmap.
• Strategic partnerships: Develop and manage key strategic alliances to expand product offerings and reach new markets.

Program delivery and execution:

• Agile execution: Lead and oversee the implementation of agile methodologies and best practices across product development and technology teams. Ensure rapid and efficient delivery of high-quality products and platforms.
• Program management and governance: Establish and maintain a robust program management framework, ensuring effective planning, execution, monitoring, and control of all product development initiatives.
• Resource allocation and optimisation: Manage and optimise the allocation of resources (personnel, budget, tools) across product development and technology teams, ensuring efficient use of resources and maximising productivity.
• Risk management and issue resolution: Identify and mitigate risks associated with product development, proactively resolve issues, and ensure the timely resolution of roadblocks.
• Performance monitoring and reporting: Establish key performance indicators (KPIs) for product development teams, regularly monitor performance, and deliver clear, concise reports to senior leadership.
• Team leadership and development: Provide leadership and mentorship to direct reports (Portfolio Product Managers and Head Program Managers), fostering a culture of continuous improvement and professional development.

Financial and Revenue:

• Revenue target accountability: Accountable for achieving product-specific revenue targets and contributing to overall business revenue.
• Develop and manage the product P&L, ensuring profitability and ROI
• Budget development and management: Develop and manage the annual budget for all product and program initiatives, ensuring alignment with the overall Interswitch strategy.
• Investment appraisal and ROI analysis: Evaluate product investment opportunities and make data-driven decisions. This involves constructing detailed business cases, projecting revenues and costs, and evaluating the potential impact on key metrics.
• Resource allocation and prioritisation: Responsible for the efficient allocation of financial resources across competing product and program priorities, balancing short-term needs with long-term strategic goals.
• Performance Monitoring: Sets and monitors key performance indicators (KPIs) for products and programs, including revenue targets and profitability metrics and identify areas for improvement

Leadership and Influence:

• A thought leader within Interswitch and within the payment industry, representing Interswitch as a subject matter expert at industry conferences, workshops and webinars.
• Contribute to industry publications and online forums, establishing Interswitch as a thought leader in product and program management best practices.
• Participate in relevant industry panels and committees to influence industry trends and standards.
• Mentor and coach product managers and program managers across the organisation, fostering a culture of continuous improvement and professional growth.
• Identify development opportunities and training programs to enhance the skills and expertise of the Product and Program Management team.
• Act as a champion for talent development within Interswitch, actively seeking opportunities to promote and recognise high-potential individuals.
• Lead and manage change initiatives related to the product development process and program execution methodologies.
• Develop and implement change management strategies to ensure seamless transitions and minimise disruption to ongoing operations.
• Collaborate with key stakeholders across the organisation to secure buy-in and support for change initiatives.
• Influence senior leadership and external stakeholders to secure resources, gain approvals for critical product and program initiatives, and drive alignment on strategic priorities.
• Negotiate effectively with vendors, technology partners, and internal departments to optimise outcomes and ensure alignment with organisational goals.
• Act as a key advocate for the Product and Program Management function, ensuring its strategic importance is recognised and supported across the organisation.

Educational Qualification and Certification

• University Degree in Engineering, Computer Science, Information Technology, or a related field.
• Master’s degree (MBA, MSc, or equivalent) in Business, Technology Management, or a related discipline is strongly preferred.
• Relevant professional certifications (e.g., SAFe Agilist, SAFe Product Manager, Design Thinking, Product Leadership, PMP, PgMP, PRINCE2) are an added advantage.

Experience:

• Minimum of 12 years of progressive experience in product and project management within the fintech or payments industry. At least 7 years of experience managing product or project management teams.
• Deep understanding of product lifecycle management methodologies, including Agile and Waterfall, with proven ability to manage complex, cross-functional projects and deliver on time and within budget.
• Experience in the development and deployment of modern machine learning and AI, as well as experience driving and executing cloud and digital technology strategies, would be an added advantage.
• Experience building and supporting complex, high-concurrency SaaS products from the product manager role.
• Experience working in an infrastructure engineering role would be an added advantage.
• Deep understanding and direct knowledge of software scalability and stability techniques for web-scale products
• Proven experience in developing and implementing AI/ML solutions in a relevant industry
• Strong understanding of AI/ML techniques, including model development, training, and deployment, would be an advantage.
• Exceptional leadership skills with the ability to motivate, mentor, and develop a high-performing product team.
• Advanced analytical skills for interpreting data, identifying trends, and making informed decisions.
• Deep understanding of customer needs, market dynamics, and the competitive landscape.
• Excellent communication, interpersonal, and presentation skills.
• A strong technical aptitude and understanding of relevant technologies.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Due to the high level of Applications, only shortlisted candidates will be contacted. Thank you.

Job Title: IT Lead, IT Systems and Operations

Location: Nigeria
Job type: Full time

About the Job

• Manage and monitor the daily operations of critical IT systems (BSS, CRM, RA, Billing, KYC Applications, Dataplatform etc.) to ensure high availability and performance.
• Oversee routine system maintenance, troubleshooting, and performance tuning to prevent downtime and disruptions.
• Monitor system performance metrics and generate reports to support continuous improvement initiatives.

Responsibilities
Budgeting & Cost Optimization:

• Develop, manage, and optimize the IT operations budget by tracking expenses and identifying cost-saving opportunities such as vendor consolidation, automation, and efficient resource allocation.
• Ensure cost-effective support for operational needs and strategic initiatives.

Process Improvement:

• Drive continuous improvement in IT processes to boost efficiency and reduce costs.
• Stay updated on latest IT trends and technologies to recommend innovations supporting business growth.
• Support digital transformation by identifying and implementing technology solutions to enhance business processes while ensuring compliance with IT standards and security policies.

Security & Compliance Management:

• Implement and enforce security policies, procedures, and controls to safeguard IT assets.
• Conduct regular security assessments and vulnerability scans to promptly address risks.
• Ensure compliance with regulations and industry standards through documentation and audits.
• Collaborate with legal, compliance, and risk management teams to mitigate regulatory risks and uphold relevant laws.

Vendor & Contract Management:

• Manage third-party vendor relationships to ensure SLA compliance and alignment with business needs.
• Evaluate and negotiate contracts for hardware, software, and IT services to maximize value.
• Coordinate vendor-led upgrades, patches, maintenance, and issue resolution.

Cross-functional Collaboration & Support:

• Collaborate with cross-functional teams to address operational issues.
• Support new system implementations or enhancements to ensure smooth operations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Due to the high volume of applications, only shortlisted candidates will be contacted.