Recruitment at Standard IBTC Bank

Recruitment at Standard IBTC Bank

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

We are recruiting to fill the position below:

Job Title: Officer, Cash

Location: Port Harcourt, Rivers
Job Type: Full Time

Job Description

• To efficiently & proactively support the team lead in all aspects of cash management; provision of steady supply of ATM fit notes to branches, mop up and deposit of excess cash from branches and deposit at CBN. Stand as a ready back – up to take up responsibilities of the team lead in his absence.
• Compliance and improvement on turn- around times (TAT) on delivery of cash and report.
• Provide accurate data of daily cash shortages activities.
• Improved customer service and satisfaction levels as per customer survey results.
• Reduction of costs and increased productivity.
• Quality cash are sufficiently provide to the branches and ATM.
• Reduction of costs and increased output.
• Identifies and assesses the risks in existing processes and make recommendations to the centre for enhanced risk/loss management.
• Liaise with the branches to ensure that shortages recorded from their daily evacuation (a potential loss to the Bank) are eliminated or reduced to the barest minimum.

Qualifications

• BSc in Social Science or related field.

Experience:

• 1-2 years Experience in Operations.
• 1-2years experience in leading and maintaining relationship
• Comprehensive knowledge of banking transaction processes relevant to products and services offered to customers.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Managing Tasks
• Producing Output
• Providing Insights
• Understanding People
• Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking).

Application Closing Date
Not Specified..

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Subscription

Job Ref ID: 80439902A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management

Job Description

• Subscription unit is saddled with the responsibility of receiving inflows made by clients into our various mutual fund account and ensuring that client inflows are applied within the agreed timelines.
• Managing the day-to-day activities in unitized schemes and accurate processing of subscriptions into managed schemes.
• Processing of Client subscription inflow into the respective mutual funds on the core application within stipulated timelines.
• Static data update for standalone client and umbrella fund clients.

Qualifications

• Candidates should possess a minimum of B.Sc Degree in any field with 2-3 years of experience in any related entry financial role
• Any professional qualification may be an added advantage

Behavioural Competencies:

• Convincing people
• Teamwork
• Thinking positively
• Being proactive

Technical Competencies:

• Financial and Data Analysis
• Reporting and Documentation
• Customer Relationship Management
• Customer Support Skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Private Banker

Job Ref ID: 80447962A-0001
Location: Nigeria
Job Type: Full Time
Business Segment: Personal & Private Banking

Job Description

• To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank.

Job Responsibilities

• Retain Private Banking customers as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
• Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management; Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress.
• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Pro-actively manage the portfolio to maximize revenue for the Bank (referring to fees, margins and sales), minimize costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

Qualifications

• University Degree

Experience 

• 5-7 years’ experience in sales, High Networth Individuals relationship management, credit applications and financial acumen (i.e., proven sales track record in the financial service industry.)

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Making Decisions
• Meeting Timescales
• Producing Output
• Showing Composure
• Understanding People

Technical Competencies:

• Active Listening
• Difficult Calls Management
• Electronic Communications & Devices
• Inbound Phone Statistics
• Query Resolution
• Telephone Caller Handling

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Assistant, Employee Brand & Comms

Job Ref ID: 80447377A-0002
Location: Nigeria
Job Type: Full Time
Business Segment: Group Functions

Job Description

• To provide comprehensive support and contribute to the development and delivery of staff engagement campaigns and to manage and proactively deliver internal communications projects.
• Providing communications support to teams across the Group, especially Group Functions staff.
• Maintaining a calendar of assigned employee engagement projects and deadlines.
• Delivering written and verbal communications by designated deadlines.
• Educating staff members on communication processes.
• Employee content creation, monitoring of staff channels and communication schedules.
• Support the implementation of monitoring processes that demonstrate return on investment of assigned employee brand, internal communications and campaigns in Nigeria.
• Support the development, implementation and monitoring of systems and procedures necessary for the smooth operations of internal communications in Nigeria.
• Recommend marketing communication standards and policy changes to line manager and the Brand Strategy & Communications Manager

Qualifications

• BSc Degree in Social Science, Business, Marketing or equivalent.

Experience:

• 2-3 years’ experience in a Brand & Marketing role.
• Previous experience with a Financial Services industry.

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Checking Things
• Documenting Facts
• Examining Information
• Following Procedures
• Generating Ideas
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Showing Composure

Technical Competencies:

• Analysing and Interpreting Information
• Employee Marketing and Communication
• Leveraging Events
• Programme Management
• Research & Information Gathering
• Stakeholder Management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Scientist, Data

Job Ref ID: 80394784A-0001
Location: Nigeria
Job Type: Full Time
Business Segment: Group Functions

Job Description
To drive the design, development, adoption, and deployment of advanced analytics and AI solutions across all business units in the bank. The role will be responsible for collaborating with a team of data scientists in developing AI/ML models at scale, ensuring model governance and regulatory compliance, and supporting business units to embed AI into products, processes, and decision-making. The ideal candidate is both a strong technical leader and a strategic business partner.

• Support the development and execution of the bank’s Data Science & AI strategy in alignment with strategic business goals.
• Coordinate a team of data scientists and machine learning/AI developers in driving AI implementation across business and operations.
• Oversee end-to-end delivery of machine learning models: data sourcing, feature engineering, model development, evaluation, deployment, and monitoring.
• Develop predictive, prescriptive, and generative AI models for use cases such as credit scoring, fraud detection, personalisation, chatbot agents, agentic AI for payment and process improvements, etc.
• Define and implement scalable MLOps and AIOps pipelines for model deployment, monitoring, and lifecycle management.
• Lead Proof of Concept (PoC) and pilot initiatives for new AI capabilities.

Qualifications

• BSc in Computer Science, Statistics, Mathematics, Engineering, or related field.
• Master’s Degree and/or professional certifications (e.g., Azure ML, AWS ML, TensorFlow, Databricks, SAS, Agent orchestration, Microsoft Fabrics)can be added advantage.

Experience:

• 5-6 years of experience in Data Science, Artificial Intelligence, or Machine Learning.
• Minimum 3 years in a senior technical role.
• Experience in banking or financial services is strongly preferred.
• Demonstrated experience with cloud platforms (particularly Microsoft Azure) and modern ML/AI tooling.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Developing Expertise
• Documenting Facts
• Embracing Change
• Interpreting Data
• Managing Tasks

Technical Competencies:

• Big Data Frameworks and Tools
• Data Engineering
• Data Integrity
• IT Knowledge
• Stakeholder Management (IT)

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Enterprise Banking

Job Ref ID: 80403358A-0001
Location: Nigeria
Employment Type: Full time
Business Segment: Business & Commercial Banking

Job Description

• Onboarding new enterprise banking Customers and proactive relationship management Engagement.
• Daily sales monitoring and reporting, Track percentage conversion ratio, Monitor proactive sales leads, Monitor specified sales and cross sell target.
• Dormant accounts reactivation.
• Cross selling the bank’s products and services to existing customers.
• Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Qualifications

• Candidates should possess a First Degree in Finance, Accounting and all courses under Social Sciences (ACCA or ACA or master’s would be an added advantage).

Experience Required:

• At least 5 – 7 years’ experience is required in frontline banking, Relationship Management Commercial banking and Business banker, with products and services.
• Experience with handling and organizing large data.
• Previous portfolio management experience servicing a portfolio for Business or Commercial Banking clients.
• Experience in a Branch sales and/or service role.
• Experience in preparing Credit motivations and understanding of lending principles.

Behavioural Competencies:

• Developing Strategies
• Directing People
• Embracing Change
• Empowering Individuals
• Establishing Rapport

Technical Competencies:

• Economic Capital Management
• Financial Acumen
• Process Governance
• Risk Identification
• Risk Reporting

Application Closing Date
Not Specified

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Relationship, Ecosystems – South

Job Ref ID: 80441378A-0001
Location: Port Harcourt, Niger Street – Rivers
Job Type: Full-time
Business Segment: Business & Commercial Banking

Job Description

• To contribute to the growth in revenue via existing/new to bank sales as well as assets and liabilitie

Qualifications and Experience

• Candidates should possess a First Degree in any field.
• Must have 7 – 10 years’ experience in in relationship management and sales

Behavioural Competencies:

• Generating Ideas
• Developing Strategies
• Interacting with people
• Directing People
• Making Decisions

Technical Competencies:

• Customer Understanding
• Product Knowledge
• Customer Acceptance and Review
• Product Related Systems

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online