Recruitment at Sweet Sensations Confectionery Limited

Recruitment at Sweet Sensations Confectionery Limited

Sweet Sensations Confectionery Limited is a reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team. The ideal candidates must be customer-focused, operationally sound, and capable of leading high-performing teams.

We are recruiting to fill the position below:

Job Title: Restaurant Manager

Locations: Lagos Island & Mainland, Lagos
Employment Type: Full-time

Job Description

  • A reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team.
  • The ideal candidates must be customer-focused, operationally sound, and capable of leading high-performing teams.

Key Responsibilities

  • Oversee daily restaurant operations across front and back-of-house
  • Ensure delivery of excellent customer service and satisfaction
  • Implement customer loyalty and retention initiatives
  • Develop and drive restaurant-level marketing activities
  • Handle customer inquiries, concerns, and complaints professionally
  • Organize and supervise staff shifts
  • Lead, coach, train, and evaluate restaurant team members
  • Manage inventory, forecast needs, and ensure availability of supplies
  • Minimize waste and maintain cost control measures
  • Ensure a clean, safe, and positive working environment
  • Monitor operations, identify gaps, and implement corrective actions
  • Introduce innovative strategies to boost productivity and sales.

Requirements & Qualifications

  • B.Sc. or HND in related fields.
  • Strong analytical and numerical abilities
  • Prior experience in customer service
  • Experience as a Restaurant Manager or in a similar role is an added advantage
  • Good understanding of food and restaurant operations
  • Excellent leadership, motivational, and people management skills
  • Sound financial management and reporting abilities
  • Strong interpersonal and communication skills.

Salary
Very attractive & negotiable.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CVs to: career@sweetsensation.ng with “Restaurant Manager” as the subject of the email.

 

 

Job Title: E-Commerce Manager

Location: Lagos
Employment Type: Full-time

Job Description

  • A reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team.
  • The ideal candidates must be customer-focused, operationally sound, and capable of leading high-performing teams.

Key Responsibilities

  • Manage end-to-end operations for all e-commerce and delivery platforms
  • Monitor daily/weekly sales, order volume, and delivery performance
  • Resolve platform complaints and ensure efficient order fulfillment
  • Track key metrics (AOV, conversion rate, cancellations, delivery completion)
  • Work with platform partners to resolve issues and negotiate promotions
  • Conduct outlet visits to assess e-commerce processes and compliance
  • Lead and supervise e-commerce staff, schedules, and training
  • Provide regular performance reports and insights to management
  • Improve customer experience and address recurring issues
  • Oversee last-mile logistics and rider performance
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Requirements

  • Bachelor’s degree in Marketing, Business, or related field
  • Strong experience managing e-commerce or digital operations
  • Excellent analytical, reporting, and problem-solving skills
  • Ability to lead teams and manage multiple platforms
  • Strong communication and cross-functional coordination

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CVs in PDF to: career@sweetsensation.ng using “E-Commerce Manager” as the subject line.

 

 

Job Title: Bread Manager (Strategic Production Leadership Role)

Location: Lagos
Employment Type: Full-time

Role Scope

  • Lead end-to-end bread production operations in line with SOPs and quality standards
  • Drive production efficiency, waste reduction, and cost optimization
  • Collaborate with Procurement, Logistics, Maintenance, HR, and Factory Operations
  • Ensure uninterrupted supply of bread to all outlets
  • Lead and manage production teams, performance, and KPIs
  • Ensure strict compliance with food safety, health, and regulatory standards.

Role Requirements

  • Qualification: B.Sc. / HND with a background in Food Science or related food-based discipline
  • Experience: Minimum of 5 years’ managerial experience in bakery or food production
  • Industry Exposure: FMCG experience required (QSR experience is an advantage)
  • Technical Skills: Working knowledge of SAP/ERP.

Core Competencies:

  • Strong leadership and people management skills
  • Excellent communication and teamwork
  • Analytical thinking and problem-solving capability.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CVs in PDF to: career@sweetsensation.ng using “Bread Manager” as the subject of the mail.

 

 

 

Recruitment at Sweet Sensations Confectionery Limited

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview
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