Corona Schools Customer Experience Representative Job
Apply for Corona Schools Customer Experience Representative Job Lagos 2026 before June 30 deadline. Drive admissions, parent engagement and enrolment targets. Bachelor’s degree + customer service experience required
Corona Schools Customer Experience Representative position is now open in Lagos. The Corona Schools’ Trust Council is looking for a proactive, target-driven professional to manage parent enquiries, drive enrolment growth, and deliver outstanding service across one of Nigeria’s most respected private school groups.
With only days remaining before the June 30, 2026 deadline, this is a time-sensitive opportunity to join an institution focused on developing world-class schools in every area — curriculum, teaching quality, technology, facilities, and the holistic development of every child.
- 70+ Years of Excellence
- 7 Campuses in Lagos & Ogun
- 35,000+ Alumni Worldwide
- 700+ Staff Members
About Corona Schools’ Trust Council
Corona Schools’ Trust Council is a not-for-profit organisation established in 1958 with roots dating back to 1955. It currently operates seven schools across Lagos and Ogun States — including campuses in Ikoyi, Victoria Island, Gbagada, Ajah/Lekki, and Agbara — plus the Corona College of Education.
The organisation’s stated focus is the development of world-class schools in every facet: curriculum, teaching methodologies, staff quality, libraries, technology, buildings, resources, facilities, and management. The schools are accredited by NEASC (one of the few in Africa), operate as Microsoft Showcase Schools, and blend Nigerian, British, and international curricula while emphasising moral values, resilience, and global competitiveness.
This Customer Experience Representative role sits at the front line of that mission. You will be the first voice and face many families encounter when considering Corona Schools for their children’s education.
Role Overview: Customer Experience Representative at Corona Schools
You will support student enrolment, manage parent relationships, and contribute directly to the school’s growth. The position blends consultative sales, high-touch customer service, and operational support for the admissions process. Success is measured by enquiry-to-enrolment conversion, parent satisfaction, and pipeline health.
Key Responsibilities
Admissions & Customer Engagement
- Serve as the primary point of contact for all prospective families
- Handle enquiries professionally via phone, email, WhatsApp and in-person
- Coordinate and personally conduct engaging school tours
- Support the full admissions cycle — application review, documentation, and processing
Sales & Enrolment Growth
- Own and exceed monthly and termly enrolment conversion targets
- Apply a consultative approach to understand each family’s needs and guide decision-making
- Manage leads end-to-end in CRM tools (HubSpot, Salesforce/Sales Cloud or similar)
- Track and report key metrics: calls made, conversion rates, pipeline movement, and objections handled
- Confidently address concerns and present suitable solutions that lead to enrolment
Marketing & Brand Support
- Collaborate with the marketing team on social media content and campaigns
- Provide frontline feedback to improve enrolment strategies and parent experience
Requirements
| Requirement | Level |
|---|---|
| Bachelor’s degree in Marketing, Business Administration or related field | Required |
| Experience in customer service, sales, admissions or related role | Required |
| Strong communication, interpersonal and presentation skills | Required |
| Ability to meet and exceed targets with data-driven approach | Required |
| Proficiency in CRM tools (HubSpot, Salesforce etc.) and Microsoft Office | Required |
| Experience in education sector or with parent-facing roles | Advantage |
Salary Expectations and Benefits
Customer experience and admissions roles in top-tier private schools in Lagos typically pay between ₦100,000 – ₦220,000 monthly, depending on experience, negotiation, and performance structure. Leading institutions like Corona Schools usually provide health insurance, contributory pension, professional development support, and in many cases, concessions on school fees for staff children.
Performance bonuses linked to enrolment targets are common in this type of role. The exact offer will be discussed during the selection process. Beyond compensation, the role offers meaningful work that directly shapes access to quality education for Nigerian families.
How to Apply – Step-by-Step Guide
- 1. Update your CV — Quantify achievements in customer interactions, lead conversion, follow-up discipline, or any experience handling families/parents. Use clear metrics where possible.
- 2. Write a short, targeted email — Introduce yourself and briefly explain why Corona Schools’ focus on world-class education and the development of the total child aligns with your values and career goals.
- 3. Use the exact subject line: “Customer Experience Representative”
- 4. Send your CV (PDF preferred) to s.totalchild@gmail.com before June 30, 2026.
Pro tip: Mention any experience with HubSpot, Salesforce, or similar CRM platforms. Reference one specific aspect of Corona’s accreditations or approach in your email to demonstrate genuine research.
Interview Preparation Tips
Expect behavioural and situational questions focused on handling objections, managing multiple parent enquiries, using data to improve conversions, and working under enrolment targets. Be ready with STAR examples that show empathy, resilience, and commercial awareness.
Research the school thoroughly — its history, accreditations, and commitment to holistic education. Demonstrating alignment with these values will set you apart.
Frequently Asked Questions
What qualifications do I need for the Customer Experience Representative role at Corona Schools?
A Bachelor’s degree in Marketing, Business Administration or a related field plus proven experience in customer service, sales or admissions. Strong communication skills, target orientation and CRM proficiency are essential.
What is the salary range for this type of role in Lagos private schools?
Similar customer experience and admissions positions in leading Lagos private schools typically range from ₦100,000 to ₦220,000 monthly, with additional benefits and possible performance incentives.
How soon should I apply?
Immediately. The deadline is June 30, 2026 — less than two weeks from now. Early applications receive priority consideration.
What career progression is possible from this role?
Many professionals move into senior admissions coordination, marketing, school operations, or leadership roles within large school groups. The experience in parent engagement and enrolment strategy is highly transferable.
Ready to
This is more than a job — it is an opportunity to contribute to an institution that has shaped generations of Nigerian leaders for over seven decades. If you are target-driven, people-oriented, and passionate about education, send your application today.
Also read: deroundtable.com/how-to-prepare-for-school-admissions-and-customer-experience-interviews-in-nigeria
ALSO READ: deroundtable.com/writing-a-winning-cv-for-education-and-private-school-jobs-in-nigeria
Last updated: June 22, 2026 • deroundtable.com