Kashia Limited Job Recruitment 2026: Customer Support Specialist, Executive Virtual Assistant, Etc | Remote
Kashia is a modern workforce platform built for Africa that connects companies with verified talent, automates human resources (HR) tasks, and manages secure escrow transactions.
We are recruiting to fill the following positions below:
Job Title: Customer Support Specialist
Location: Remote
Job Description
- Our client is looking for someone who’s genuinely good at helping people — patient with the frustrated ones, fast with the simple ones, and honest when something is broken.
What You’ll Do
- Respond to customer queries across email, live chat, and social channels
- Troubleshoot product issues and escalate what you can’t resolve
- Keep the help centre and canned responses accurate and current
- Log recurring issues and feed patterns back to product
- Hit response and resolution time targets consistently
Requirements
What we’re looking for:
- 1+ year in a customer-facing support role
- Excellent written English — clear, warm, and correct
- Comfortable with support tools like Intercom, Zendesk, or Freshdesk
- Able to work shifts with weekend rotation
- Calm under pressure
Nice to have:
- Fintech or SaaS support experience
- A second language (French, Portuguese, or Swahili)
- Some technical troubleshooting background
Salary
€200 – €397 / month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Executive Virtual Assistant
Location: Remote
Job Description
- Our client’s founder needs an executive assistant who can take real ownership — not just process requests, but anticipate what’s needed and handle it.
- You’ll be the person who makes sure nothing falls through.
What You’ll Do
- Own the executive calendar: scheduling, rescheduling, and protecting focus time
- Triage the inbox, draft responses, and flag what genuinely needs attention
- Coordinate travel, accommodation, and itineraries
- Prepare meeting agendas, take notes, and track follow-up actions
- Manage expense reports, subscriptions, and vendor communications
- Handle ad-hoc research and personal admin tasks
Requirements
What we’re looking for:
- 2+ years supporting a senior executive or founder
- Excellent written English and a professional, discreet manner
- Strong Google Workspace skills; comfortable with Notion, Slack, and scheduling tools
- Reliable overlap with US Eastern or UK working hours
- Organised, proactive, and comfortable chasing people politely but persistently
Nice to have:
- Experience supporting a startup or fast-growing company
- Light bookkeeping or invoicing experience
- Familiarity with project management tools
Salary
N400,000 – N750,000 / month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Social Media Manager
Location: Remote
Job Description
- Our client needs someone to run their social presence properly — not just post, but build an audience.
- You’ll own the calendar, write the copy, brief the visuals, and report on what’s actually working.
What You’ll Do
- Plan and maintain a monthly content calendar across LinkedIn, Instagram, and X
- Write copy that sounds like a person, not a press release
- Brief or produce visual assets in Canva or Figma
- Manage community: respond to comments and DMs, and route real leads to sales
- Report monthly on reach, engagement, and follower growth, with recommendations.
Requirements
What we’re looking for:
- 2+ years managing social accounts for a brand or agency
- Strong writing — this is the core of the job
- Comfortable with basic design tools and short-form video editing
- Fluent in how LinkedIn works for B2B specifically
- Able to show accounts you’ve grown
Nice to have
- Experience in B2B SaaS, fintech, or HR tech
- Paid social experience
- Basic video production skills
Salary
$200 – $397 / month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Backend Engineer (Go)
Location: Remote
What You’ll Do
- Design and build backend services in Go, backed by PostgreSQL
- Own API design and documentation for services consumed by web and mobile clients
- Improve reliability, observability, and performance of existing systems
- Review code and mentor mid-level engineers on the team
- Work with product and design to scope and sequence delivery.
Requirements
What we’re looking for:
- 5+ years of backend engineering experience, at least 2 of them in Go
- Strong SQL and relational data modelling skills
- Experience running services in production on AWS or similar
- Comfortable with Docker, CI/CD pipelines, and infrastructure-as-code basics
- Clear written communication — this is a fully remote, async-friendly team.
Nice to have:
- Payments, banking, or ledger system experience
- Exposure to event-driven architecture or message queues
- Open-source contributions.
Salary
$3,500 – $5,500 / month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Kashia Limited Job Recruitment 2026: Customer Support Specialist, Executive Virtual Assistant, Etc | Remote
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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