Cuanu Consult Limited Latest Job Recruitment for Front Desk Officer, Cashier | Location: Rivers State | Apply Now

Job Title: Front Desk Officer

Location: Port Harcourt, Rivers

Job Description

• We are recruiting experienced professionals who are passionate about excellence, technology, quality, customer experience and building efficient healthcare systems from the ground up.
• The Front Desk Officer will serve as the first point of contact for patients, corporate clients, healthcare professionals and visitors, ensuring a professional, efficient and patient-centred experience.

Key responsibilities include

• Welcome patients and visitors professionally and courteously.
• Register patients and verify relevant demographic and service information.
• Schedule appointments and coordinate patient flow.
• Receive telephone calls, WhatsApp enquiries and other customer communications through approved channels.
• Provide accurate information about available laboratory services, procedures, turnaround times and payment processes within authorised scope.
• Generate or confirm test requests and ensure correct patient information is captured.
• Use the LIMS for patient registration and other front-desk workflows where applicable.
• Coordinate with phlebotomy, laboratory, accounts and other departments to facilitate smooth patient movement.
• Manage queues and communicate expected waiting times professionally.
• Receive and resolve routine patient enquiries and complaints, escalating complex issues appropriately.
• Maintain confidentiality of patient information.
• Coordinate collection or communication of approved reports according to facility procedures.
• Support corporate/HMO patient documentation and verification.
• Maintain accurate front-desk records.
• Ensure the reception area remains professional, organised and welcoming.
• Support payment and billing processes in coordination with the Cashier/Accounts team.
• Follow customer service standards and facility SOPs.

Qualifications

• Bachelor’s Degree particularly in Health Information Management or a related discipline.
• 2–5 years’ experience as a Front Desk Officer, preferably in a clinic, medical laboratory or hospital.
• Training and certification inCustomer Serviceis an advantage.
• Demonstrable customer-service experience is an advantage.
• Experience using LIMS/HIMS is an advantage.
• Healthcare front-office experience is strongly preferred.

Skills Set:

• Excellent customer-service skills.
• Strong communication and interpersonal skills.
• Professional telephone and reception etiquette.
• Ability to communicate effectively with patients from diverse backgrounds.
• Strong computer literacy.
• Ability to use LIMS/HIMS is an advantage.
• Good data-entry skills.
• Strong attention to detail.
• Ability to multitask in a busy healthcare environment.
• Good complaint-handling and conflict-resolution skills.
• Ability to maintain patient confidentiality.
• Professional appearance and conduct.
• Strong teamwork and coordination skills.

Benefits

• Salary: N150,000 monthly.
• HMO and Pension applicable.

Application Closing Date
9th September, 2026.

How to Apply
Interested and qualified candidates should their applications to: cuanurecruitment@gmail.com using “Front Desk Officer – PH” as the subject of the mail.

Application Instructions
Candidates should:

• Send a cover letter in the body of the email.
• Clearly state their full name and WhatsApp number.
• Attach their CV as a PDF document.
• Use the relevant job title + PH.

Job Title: Cashier

Location: Port Harcourt, Rivers

Job Description

• We are recruiting experienced professionals who are passionate about excellence, technology, quality, customer experience and building efficient healthcare systems from the ground up.
• The Cashier will manage patient and client payments accurately and securely through cash, POS and bank transfers while ensuring that daily collections are completely accounted for and properly remitted.

Key responsibilities include

• Receive payments from patients and clients through POS and bank transfers.
• Issue appropriate receipts and payment documentation.
• Confirm electronic payments before acknowledging transactions as paid.
• Accurately record all daily collections.
• Reconcile POS transactions and bank-transfer collections at the end of each working day.
• Balance the day’s collections against receipts and system records.
• Investigate and report payment discrepancies immediately.
• Remit collections according to approved financial-control procedures.
• Maintain accurate records.
• Support reconciliation of patient bills and payments.
• Liaise with Front Desk, Accounts and other departments to resolve payment-related issues.
• Maintain strict confidentiality of financial and patient information.
• Follow approved POS and financial-control procedures.
• Prevent unauthorised discounts, refunds or alterations to payment records.
• Prepare daily cashier reports for Finance.
• Escalate suspected fraudulent or irregular transactions immediately.

Qualifications

• Bachelor’s Degree / HND in Accounting, Finance, Economics, Business Administration or a related discipline.
• 1–2 years’ post-NYSC experience in cashiering, accounting, receivables or financial operations.
• Experience in amedical laboratory, clinic, hospital or pharmacy is an advantage.
• Experience handling POS and electronic transfers is required.
• Basic accounting and reconciliation experience is required.

Skills Set:

• Strong numerical and reconciliation skills.
• Excellent attention to details.
• Experience using POS terminals.
• Ability to verify bank transfers and electronic payments.
• Good knowledge of basic accounting principles.
• Ability to use Excel and accounting/payment software.
• Strong integrity and trustworthiness.
• Good customer-service skills.
• Ability to work accurately under pressure.
• Good record-keeping skills.
• Ability to identify payment discrepancies quickly.

Benefits

• Salary: N150,000 monthly.
• HMO and Pension applicable.

Application Closing Date
9th September, 2026.

How to Apply
Interested and qualified candidates should their applications to: cuanurecruitment@gmail.com using “Cashier – PH” as the subject of the mail.

Application Instructions
Candidates should:

• Send a cover letter in the body of the email.
• Clearly state their full name and WhatsApp number.
• Attach their CV as a PDF document.
• Use the relevant job title + PH.

Job Title: Finance Manager

Location: Port Harcourt, Rivers

Description

• We are recruiting experienced professionals who are passionate about excellence, technology, quality, customer experience and building efficient healthcare systems from the ground up.
• The Finance Manager will establish and manage the financial management, accounting, reporting, budgeting, internal control and statutory compliance systems of the diagnostic centre from inception.

Responsibilities
Key responsibilities include:

• Build the organisation’s bookkeeping and accounting system from scratch.
• Establish appropriate chart of accounts, accounting procedures, approval limits and financial controls.
• Manage daily accounting transactions, receivables, payables and bank reconciliations.
• Develop and maintain accurate financial records for all revenue and expenditure.
• Prepare monthly management accounts and annual financial reports, including:
  • Income Statement/Statement of Profit or Loss
  • Statement of Financial Position/Balance Sheet
  • Cash Flow Statement
  • Relevant management schedules and financial analyses.
• Develop annual budgets, departmental budgets, cash-flow forecasts and financial projections.
• Monitor actual performance against budget and investigate significant variances.
• Establish effective revenue-control systems covering POS, transfers, HMO receivables, corporate accounts and other income streams.
• Establish controls for laboratory billing, discounts, refunds, credit sales and receivables.
• Monitor HMO and corporate-client receivables and support timely collection.
• Develop and maintain strong internal controls to minimise fraud, revenue leakage, errors and unauthorised expenditure.
• Work with the Inventory Officer to establish controls over laboratory reagents, consumables, medical supplies and other inventory.
• Reconcile inventory records with accounting records and investigate variances.
• Participate in procurement controls, vendor evaluation and payment processes.
• Review expenditure requests, purchase orders, invoices and supporting documentation before payment.
• Manage payroll accounting and coordinate with HR on salary processing and statutory deductions.
• Prepare information and documentation required for statutory tax, regulatory and audit obligations.
• Coordinate applicable PAYE obligations with the relevant Rivers State tax authority, VAT and withholding-tax compliance, Companies Income Tax obligations with NRS, pension remittances and other applicable statutory obligations.
• Maintain records required for ITF, NSITF/Employees’ Compensation, NHF where applicable, CAC annual compliance and other applicable regulatory obligations.
• Coordinate annual audit processes and provide auditors with complete and accurate financial records.
• Develop financial policies and procedures appropriate for a growing diagnostic centre.
• Provide management with financial information required for pricing, expansion, investment and strategic decision-making.
• Monitor financial risks and recommend corrective actions.
• Ensure segregation of duties and appropriate financial authorisation controls.
• Ensure all financial records are properly backed up and securely maintained.

Qualification

• Chartered Accountant  with relevant professional qualification such as ACA/ANAN/ACCA or equivalent recognised professional qualification.
• Bachelor’s Degree in Accounting, Finance or a related discipline.
• 5 years’ relevant post-qualification/cognate experience, preferably in healthcare, hospital, medical laboratory or a similar regulated organisation.
• Demonstrable experience establishing bookkeeping and accounting systems.
• Experience preparing monthly and annual financial statements.
• Experience in budgeting, cash-flow forecasting and financial analysis.
• Experience in inventory accounting and internal controls.
• Experience managing statutory filings and external audits.
• Experience in a start-up or organisation where financial systems had to be built from the ground up is highly desirable.

Skills Set:

• Strong financial accounting and management accounting skills.
• Excellent knowledge of bookkeeping and accounting principles.
• Strong budgeting and financial forecasting skills.
• Excellent knowledge of financial reporting.
• Strong cash-flow management.
• Strong internal control and fraud-prevention skills.
• Knowledge of healthcare revenue-cycle management is an advantage.
• Knowledge of HMO and corporate-client billing and reconciliation is an advantage.
• Strong knowledge of Nigerian tax and statutory compliance requirements.
• Excellent Excel skills.
• Proficiency in accounting software such as Sage, QuickBooks, Odoo, SAP, Microsoft Dynamics or similar ERP/accounting systems.
• Ability to establish an accounting system from scratch.
• Strong analytical and problem-solving ability.
• High attention to detail and financial accuracy.
• Strong leadership and communication skills.
• Ability to work with management, HR, procurement, laboratory and administrative teams.
• High integrity and strict confidentiality.

Benefits

• Monthly Salary: N500,000 / Month
• HMO + Pension.

Application Closing Date
9th September, 2026.

How to Apply
Interested and qualified candidates should send a cover letter in the body of the email, clearly stating their full name and WhatsApp number, and attach their CV as a PDF document to: cuanurecruitment@gmail.com using “Finance Manager PH” as the subject of the mail.

Job Title: HR / Administrative Manager

Location: Port Harcourt, Rivers

Description

• We are recruiting experienced professionals who are passionate about excellence, technology, quality, customer experience and building efficient healthcare systems from the ground up.
• The HR / Administrative Manager will establish and manage the human resources and administrative systems of the diagnostic centre, ensuring that the facility attracts, develops, retains and manages competent personnel while maintaining an efficient and professional work environment.

Responsibilities
Key responsibilities include:

• Develop and implement HR policies, procedures and systems appropriate for a medical diagnostic centre.
• Manage the complete employee lifecycle, including manpower planning, recruitment, onboarding, confirmation, performance management, promotion, discipline and exit processes.
• Develop and maintain the organisation’spayroll and personnel cost structure, working closely with Finance to ensure accurate salary processing and statutory deductions.
• Prepare and maintain staff schedules, duty rosters, leave schedules and manpower deployment plans.
• Monitor attendance, punctuality, overtime, shift arrangements and staff utilisation.
• Track required staff training, competency assessments, certifications, licences and continuing professional development.
• Establish a structured training needs analysis and competency management system.
• Maintain accurate and confidential employee records and HR documentation.
• Ensure that professional licences and mandatory staff credentials are monitored and renewed on time.
• Support management in workforce planning as the laboratory expands its services.
• Develop and implement performance indicators and appraisal systems for different categories of staff.
• Manage employee relations, grievances, disciplinary processes and workplace conflict resolution.
• Keep management informed about applicable employment policies and current workplace requirements affecting healthcare workers.
• Coordinate staff welfare programmes, HMO administration, pension documentation and other employee benefits.
• Work with management to develop appropriate organisational structures, job descriptions and reporting lines.
• Manage administrative logistics including office supplies, facility support services, transport coordination, staff welfare logistics, meetings and general administrative operations.
• Coordinate vendors and service providers supporting non-clinical operations.
• Maintain administrative records, contracts, licences, permits and facility-related documentation.
• Support internal audits, regulatory inspections and quality management activities.
• Work with the Quality Manager/Management Representative to ensure HR-related requirements of ISO 15189:2022 are effectively implemented.

Qualification

• Bachelor’s Degree in Human Resources, Personnel Management, Industrial Relationsor a related discipline.
• 5 years’ cognate experience in HR, preferably within healthcare, hospitals, medical laboratories or other regulated environments.
• Demonstrable experience managing talent and developing HR systems.
• Experience developing payroll expenses and staff work schedules.
• Experience working with Finance on statutory deductions and payroll compliance.
• Experience tracking staff training and competency assessments.
• Knowledge of recent workplace policies and requirements affecting healthcare workers.
• CIPM, HRCI or SHRM certification is mandatory.
• Experience in a medical diagnostic laboratory and knowledge of ISO 15189:2022 requirements will be an advantage.
• Promote a culture of professionalism, accountability, confidentiality, teamwork and continuous improvement.

Skills Set:

• Strong HR management and people-management skills.
• Excellent knowledge of recruitment, selection and onboarding.
• Strong payroll preparation and HR cost-management skills.
• Ability to prepare staff schedules and duty rosters.
• Competence in competency assessment and training needs analysis.
• Strong employee relations and conflict-resolution skills.
• Knowledge of healthcare workforce management.
• Knowledge of current Nigerian employment and workplace requirements.
• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Ability to maintain strict confidentiality of employee information.
• Strong Excel and HR/payroll software skills.
• Ability to develop HR reports and workforce analytics.
• Strong problem-solving and decision-making ability.
• Knowledge of ISO 15189:2022 personnel competence requirements is an advantage.
• Ability to work in a start-up environment and build systems from scratch.

Benefits

• Monthly Salary: N500,000 / Month
• HMO + Pension.

Application Closing Date
9th September, 2026.

How to Apply
Interested and qualified candidates should send a cover letter in the body of the email, clearly stating their full name and WhatsApp number, and attach their CV as a PDF document to: cuanurecruitment@gmail.com using “HR / Administrative Manager PH” as the subject of the mail.

Job Title: IT System Administrator

Location: Port Harcourt, Rivers

Description

• We are recruiting experienced professionals who are passionate about excellence, technology, quality, customer experience and building efficient healthcare systems from the ground up.
• The IT System Administrator will be responsible for the availability, security, reliability and performance of the diagnostic centre’s IT infrastructure, laboratory information systems, network, servers, workstations, integrations and technology-enabled laboratory operations.

Responsibilities
Key responsibilities include:

• Design, implement and maintain the organisation’s IT infrastructure.
• Manage servers, network infrastructure, computers, printers, scanners, UPS systems and other IT assets.
• Administer and support the Laboratory Information Management System (LIMS)and/or Hospital Information Management System (HIMS).
• Configure and maintain user accounts, access rights, passwords and system permissions.
• Ensure secure integration between LIMS/HIMS and laboratory analysers.
• Support communication between automated laboratory analysers and the LIMS, including interface configuration and troubleshooting.
• Manage laboratory result transmission and electronic reporting workflows.
• Manage the dispatch interface, including technology supporting sample collection, sample movement, courier/dispatch workflows and tracking where applicable.
• Troubleshoot hardware, software, network and connectivity problems.
• Manage LAN/WAN, Wi-Fi, internet connectivity, firewalls, switches, routers and other network devices.
• Implement appropriate data backup, disaster recovery and business-continuity systems.
• Monitor server performance, storage capacity, network performance and system uptime.
• Establish appropriate cybersecurity controls for healthcare information systems.
• Protect patient information against unauthorised access, loss, alteration or disclosure.
• Maintain IT asset registers and lifecycle records.
• Coordinate vendors and technical service providers.
• Support cybersecurity awareness among staff.
• Maintain system documentation, network diagrams, user guides and IT procedures.
• Support integration using recognised healthcare data standards, including HL7 where applicable.
• Participate in technology projects, system upgrades and implementation of new digital solutions.
• Provide technical support during laboratory operations and regulatory/quality assessments.
• Support IT-related aspects of the laboratory’s ISO 15189:2022 quality management system.

Qualifications

• Bachelor’s Degree in Information Technology, Software Engineering, Computer Engineering, Computer Science, Health Informatics or a related discipline.
• Minimum of 5 years’ experience managing IT infrastructure, preferably within a hospital, medical diagnostic centre or clinical laboratory.
• Demonstrable experience administering LIMS/HIMS.
• Experience connecting or supporting automated laboratory analysers and information-system interfaces is required.
• Experience managing servers, networks and enterprise IT infrastructure.
• Experience in healthcare information technology is strongly preferred.
• Any of the following certifications will be an advantage:
  • CompTIA Network+
  • CompTIA Security+
  • Cisco CCNA
  • Microsoft Certified Professional/Microsoft role-based certifications
• Experience in HL7 is an advantage.

Skills Set:

• Strong systems administration skills.
• Server administration and network management.
• Strong troubleshooting and technical support skills.
• LIMS/HIMS administration.
• Experience connecting laboratory analysers to LIMS.
• Understanding of analyser-to-LIMS interfaces and data transmission.
• Knowledge of databases and basic SQL is an advantage.
• Knowledge of cybersecurity, endpoint protection and access control.
• Strong backup and disaster-recovery skills.
• Familiarity with HL7 data standards.
• Familiarity with HIPAA/GDPR principles for protection of health information, applied appropriately within the Nigerian regulatory environment.
• Knowledge of cloud services and virtualisation is an advantage.
• Strong documentation skills.
• Ability to train non-technical users.
• Ability to work under pressure and respond quickly to system downtime.
• Strong project-management and vendor-management skills.

Benefits

• Monthly Salary: N500,000 / Month
• HMO + Pension.

Application Closing Date
9th September, 2026.

How to Apply
Interested and qualified candidates should send a cover letter in the body of the email, clearly stating their full name and WhatsApp number, and attach their CV as a PDF document to: cuanurecruitment@gmail.com using “IT System Administrator PH” as the subject of the mail.

Job Title: Medical Laboratory Technician

Location: Port Harcourt, Rivers

Description

• We are recruiting experienced professionals who are passionate about excellence, technology, quality, customer experience and building efficient healthcare systems from the ground up.
• The Medical Laboratory Technician will support Medical Laboratory Scientists in the efficient delivery of laboratory services while maintaining good laboratory practice, specimen integrity, biosafety and accurate documentation.

Responsibilities
Key responsibilities include:

• Receive, identify, label and process laboratory specimens appropriately.
• Assist with pre-analytical laboratory procedures.
• Perform phlebotomy and ensure correct patient/sample identification.
• Prepare samples for analysis according to approved procedures.
• Prepare culture media and reagents where required and within scope of practice.
• Assist with microbiological and other laboratory procedures within professional competence.
• Assist Medical Laboratory Scientists with routine investigations and laboratory workflows.
• Operate basic laboratory equipment and assist with automated analysers as authorised.
• Perform routine equipment cleaning and basic maintenance.
• Maintain work benches, equipment and laboratory areas in a clean and safe condition.
• Follow Good Laboratory Practice and approved Standard Operating Procedures.
• Comply with biosafety and infection-prevention requirements.
• Maintain specimen records and laboratory documentation.
• Assist with inventory checks and monitoring of reagents and consumables.
• Report equipment faults, sample problems and other nonconformities promptly.
• Maintain patient confidentiality and professional conduct.

Qualifications

• Recognised qualification as a Medical Laboratory Technician.
• Valid professional licence/registration (MLSCN) to practise in Nigeria.
• 2–5 years’ relevant experience.
• Experience in a medical diagnostic laboratory is required.
• Experience working with automated laboratory analysers is mandatory.
• Demonstrable experience in phlebotomy is required.
• Experience preparing culture media and assisting with laboratory investigations is required.
• Knowledge of Good Laboratory Practice is required.

Skills Set:

• Good phlebotomy skills.
• Good specimen collection, identification, labelling and handling skills.
• Knowledge of Good Laboratory Practice.
• Ability to prepare media and basic laboratory reagents.
• Ability to assist Medical Laboratory Scientists effectively.
• Familiarity with automated laboratory analysers.
• Good biosafety and infection-control practices.
• Good record-keeping and documentation.
• Ability to follow SOPs accurately.
• Strong attention to detail.
• Good communication and teamwork.
• Ability to work efficiently in a busy diagnostic laboratory.

Benefits

• Monthly Salary: N200,000 / Month
• HMO + Pension.

Application Closing Date
9th September, 2026.

How to Apply
Interested and qualified candidates should send a cover letter in the body of the email, clearly stating their full name and WhatsApp number, and attach their CV as a PDF document to: cuanurecruitment@gmail.com using “Medical Laboratory Technician PH” as the subject of the mail.

Job Title: Medical Laboratory Scientist

Location: Port Harcourt, Rivers

Description

• The Medical Laboratory Scientist will perform, validate, document and report laboratory investigations accurately and efficiently while complying with professional, quality, biosafety and ISO 15189:2022 requirements.

Responsibilities
Key responsibilities include:

• Perform laboratory investigations within the candidate’s area of professional competence.
• Operate and maintain automated laboratory analysers according to approved procedures and manufacturers’ instructions.
• Perform pre-analytical, analytical and post-analytical processes correctly.
• Review sample suitability before analysis.
• Perform internal quality control and participate in external quality assessment programmes.
• Apply statistical quality-control principles and appropriate laboratory quality indicators.
• Identify, investigate and document quality-control failures and nonconformities.
• Validate and verify results before release in accordance with authorised procedures.
• Maintain accurate laboratory records and documentation.
• Use the LIMS for test requests, sample tracking, result entry/validation, reporting and other applicable workflows.
• Participate in equipment maintenance, calibration and troubleshooting.
• Maintain reagent and consumable records and monitor expiry dates.
• Comply with biosafety, infection prevention and control requirements.
• Participate in internal audits, corrective actions, risk-management activities and continual improvement.
• Maintain confidentiality of patient information.
• Participate in implementation and maintenance of the laboratory’s ISO 15189:2022 Quality Management System.
• Communicate appropriately with colleagues and other healthcare professionals regarding laboratory results and technical issues.
• Participate in shift duties and other operational responsibilities as assigned.

Qualification

• Bachelor’s Degree in Medical Laboratory Science (BMLS)
• Valid Annual Practising Licence.
• 2–5 years’ cognate post-NYSC experience.
• Must be duly licensed/eligible to practise in Nigeria.
• Experience in a medical diagnostic laboratory with modern automated analysers is required.
• Training and certificate inISO 15189is an advantage.
• Training in Statistical Quality Controlis an advantage.
• Training in Biosafety and Infection Prevention and Control is an advantage.
• Experience with LIMS is an advantage.
• For the Medical Microbiologist specialties, experience with API in the identification of microorganism is an added advantage
• Candidates must include the autoanalyzers they have used in their CV.

Skills Set:

• Excellent laboratory bench skills.
• Ability to operate modern automated laboratory analysers.
• Ability to troubleshoot routine analyser problems.
• Good understanding of pre-analytical, analytical and post-analytical processes.
• Strong knowledge of internal quality control and statistical quality control.
• Ability to use LIMS effectively.
• Good documentation and record-keeping skills.
• Knowledge of ISO 15189:2022 requirements.
• Strong biosafety and infection-control practices.
• Ability to identify nonconformities and participate in corrective actions.
• Strong attention to detail.
• Ability to work independently and as part of a multidisciplinary team.
• Good communication and interpersonal skills.
• Ability to work in a technology-driven diagnostic environment.

Benefits

• Monthly Salary: N400,000 / Month
• HMO + Pension.

Application Closing Date
9th September, 2026.

How to Apply
Interested and qualified candidates should send a cover letter in the body of the email, clearly stating their full name and WhatsApp number, and attach their CV as a PDF document to: cuanurecruitment@gmail.com using “Medical Laboratory Scientist PH” as the subject of the mail.

Application Instruction

• Applicants Must indicate their discipline in the application / CV:
  • Haematology
  • Chemical Pathology
  • Medical Microbiology
  • Histochemistry
• Applicants must also clearly state the automated analysers / autoanalyzers they have previously operated.