Standard Chartered Bank Latest Recruitment 2026: Relationship Manager, SME Banking, Etc. Jobs
Standard Chartered Bank – We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East.
We are recruiting to fill the position below:
Job Title: Relationship Manager, SME Banking
Requisition Number: 64935
Location: Lagos
Global Grade: Band 8
Work Type: Office Working
Employment Type: Permanent
Job Summary
- The Relationship Manager plays a pivotal role in driving revenue growth by effectively onboarding and nurturing relationships with small and medium-sized business clients.
- This position leverages Standard Chartered’s extensive global network and capabilities to facilitate international trade and deliver tailored financial solutions.
- The successful candidate will work collaboratively across multiple teams to support Trade Finance activities, enhance deposit mobilization, and foster long-term client engagement through deep understanding of SME business needs and market dynamics.
- This role is highly strategic, requiring proactive leadership in client acquisition, portfolio management, and cross-selling, while ensuring adherence to regulatory guidelines and the Bank’s values.
Key Responsibilities
- Strategically identifying and acquiring Trade and SME business clients with high deposit potential, focusing on current accounts and low-cost deposits.
- Proactively prospecting and engaging new-to-bank (NTB) Trade SME businesses across diverse sectors by leveraging Supplier & Buyer ecosystems, strategic alliances, targeted lists, and local market knowledge.
- Driving usage of digital channels among clients by setting up remote access systems such as online banking, POS, client centres, and ATMs.
- Collaborating with specialist teams to deepen relationships with high-value or growth-potential clients through comprehensive SME product offerings and tailored solutions.
- Conducting detailed needs assessments and providing SMEs with suitable trade finance products, structured deposits, cash management, and payment solutions aligned with their business cycles.
- Developing and delivering actionable client feedback and market intelligence through weekly reports, helping senior leadership shape SME strategic initiatives.
- Leading client engagement efforts with a focus on sectors such as Trade, Maritime, Oil & Gas, IT, NGOs, Healthcare, Education, and Commerce to build sustainable, long-term banking relationships.
- Driving growth in Trade Finance and deposit mobilization by promoting products such as Letters of Credit, Bank Guarantees, Import/Export financing, and structured trade solutions.
- Partnering closely with Trade Operations and Treasury to ensure smooth end-to-end trade transaction processing and exemplary service delivery.
- Adhering rigorously to the Bank’s policies, operating instructions, and risk management protocols, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
- Setting a high standard of conduct by embodying the Group’s Values and Code of Conduct, fostering an ethical, compliant environment.
Qualifications
- A good First Degree from a recognised institution in Business, Finance, Economics, or related fields, or equivalent professional qualifications acquired through reputable associations and practical experience.
- Specialised knowledge and certification in trade finance instruments and global trade regulations is highly advantageous.
- Sound working knowledge of SME banking products and lending instruments tailored to diverse industries.
Skills and Experience:
- Extensive expertise in Trade Finance with in-depth knowledge of Letters of Credit (LCs), Bills for Collection (BCs), Bank Guarantees, Standby Letters of Credit (SBLCs), and related instruments.
- Proven business development and relationship management capabilities, with experience acquiring, growing, and managing clients actively engaged in trade.
- Strong competence in transaction banking products and deposit mobilization strategies that effectively balance growth and risk mitigation.
- Thorough understanding of credit and risk assessment practices relevant to SME banking.
- Comprehensive industry and sector knowledge, enabling tailored solutions to meet dynamic market needs.
- Up-to-date knowledge of regulatory frameworks and compliance obligations within the banking and trade finance sectors.
- Excellent communication and interpersonal skills to foster trust, negotiate complex transactions, and maintain lasting client relationships.
- Demonstrated ability to work effectively within cross-functional teams and a global banking environment.
- A minimum of 5 years’ post-graduate experience in banking, with a focus on trade finance or SME relationship management roles.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, fianacial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Application Closing Date
10th November, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Relationship Manager
Requisition Number: 64933
Location: Nigeria
Global Grade: Band 9
Work Type: Office Working
Employment Type: Permanent
Job Summary
- The Senior SME Relationship Manager drives revenue growth by onboarding and deepening relationships with business clients with annual turnover of up to USD100 million, leveraging the Bank’s global network and capabilities in International Trade
- Drive growth in Trade Finance and deposit mobilization by acquiring, managing, and deepening relationships with Small and Medium Enterprises (SMEs) with annual STOs of up to N150billion, ensuring effective retention of customers.
- Promote trade products such as Letters of Credit (LCs), Bills for Collection, Bank Guarantees, Import/Export finance, and structured trade solutions.
- Grow the bank’s trade finance and deposit book through structured marketing and relationship strategies.
- Work closely with the Trade Operations and Treasury teams to deliver seamless end-to-end service
- Ensure efficient processing and timely execution of trade transactions.
- Focus on building sustainable banking relationships, increasing low-cost deposits, and cross-selling appropriate financial solutions to SME clients.
- Source, onboard, manage and Increase penetration of NTB Trade SME portfolio accounts.
- Identify and Sell SME products to SME clients through consultative approach and detailed understanding of customers’ business(es) and internal offerings to enhance revenues and profit.
- Improve customer experience and service delivery to SME clients
- Focus more on cash rich clients/sectors like Trade, Maritime, Oil & Gas, IT, NGO, Health, schools, General Commerce and high revenue clients.
- Awareness and understanding of the wider business, economic and market environment in which the Group operates.
Key Responsibilities
- Strategically identify and acquire Trade and SME clients with deposit potential, with a focus on current accounts/low-cost deposits.
- Onboard and grow a portfolio of SME Trade clients, ensuring consistent deposit inflows and enhanced account utilization.
- Prospect and onboard Trade SME businesses across various sectors. Understand their business cycles to offer tailored deposit and payment solutions that align with their needs.
- Engage NTB clients via leads sourced from Supplier & Buyer ecosystem, Alliances, Targeted lists and Store catchment with full range of SME banking liability products
- Activate NTB clients, set up and educate clients on remote channel usage i.e., online, POS, Client Centre, ATM.
- Ensure all accounts in portfolio are qualified for RM management.
- Drive deepening activities with high value/potential clients using full range Understand client businesses to ensure needs are met via SME products and Services by leveraging analytics backed next best conversations
- Develop a feedback system which will adequately keep the Head SME Client Relationship & Sales abreast of key customer service developments, weakness and strengths in the competition via weekly call reports, that will effectively assist in overall SME strategic/franchise planning
- Share minutes of meeting with clients same day of the meeting (as specified in the operating rhythm)
- Share contact plans every Monday morning or first working day of the week with your LM (as specified in operating rhythm)
- Call memos to be collated and submitted every Friday morning or last working day of the week with your LM (as specified in operating rhythm). Call memos to be documented on all calls.
- Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
- Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.
Qualifications
- Good first Degree or requisite technical skills gained through professional associations and practical experience.
- Deep knowledge of trade finance instruments and global trade regulations
- Good working knowledge of SME products and industry lending products
- Candidates must have a minimum of 8 years post graduate banking experience
Skills and Experience:
- Trade Finance Expertise (strong knowledge of LCs, BCs, Guarantees, SBLCs)
- Business Development & Relationship Management (Acquire, grow and manage clients with active trade requirements)
- Transaction Banking & Deposit Mobilization
- Credit & Risk Assessment
- Industry & Sector Knowledge
- Regulatory & Compliance Knowledge
Application Closing Date
17th November, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Relationship Manager, SME Banking
Requisition Number: 64934
Location: Port Harcourt, Rivers
Global Grade: Band 8
Work Type: Office Working
Employment Type: Permanent
Job Summary
- The Relationship Manager plays a pivotal role in driving revenue growth by effectively onboarding and nurturing relationships with small and medium-sized business clients.
- This position leverages Standard Chartered’s extensive global network and capabilities to facilitate international trade and deliver tailored financial solutions.
- The successful candidate will work collaboratively across multiple teams to support Trade Finance activities, enhance deposit mobilization, and foster long-term client engagement through deep understanding of SME business needs and market dynamics.
- This role is highly strategic, requiring proactive leadership in client acquisition, portfolio management, and cross-selling, while ensuring adherence to regulatory guidelines and the Bank’s values.
Key Responsibilities
- Strategically identifying and acquiring Trade and SME business clients with high deposit potential, focusing on current accounts and low-cost deposits.
- Proactively prospecting and engaging new-to-bank (NTB) Trade SME businesses across diverse sectors by leveraging Supplier & Buyer ecosystems, strategic alliances, targeted lists, and local market knowledge.
- Driving usage of digital channels among clients by setting up remote access systems such as online banking, POS, client centres, and ATMs.
- Collaborating with specialist teams to deepen relationships with high-value or growth-potential clients through comprehensive SME product offerings and tailored solutions.
- Conducting detailed needs assessments and providing SMEs with suitable trade finance products, structured deposits, cash management, and payment solutions aligned with their business cycles.
- Developing and delivering actionable client feedback and market intelligence through weekly reports, helping senior leadership shape SME strategic initiatives.
- Leading client engagement efforts with a focus on sectors such as Trade, Maritime, Oil & Gas, IT, NGOs, Healthcare, Education, and Commerce to build sustainable, long-term banking relationships.
- Driving growth in Trade Finance and deposit mobilization by promoting products such as Letters of Credit, Bank Guarantees, Import/Export financing, and structured trade solutions.
- Partnering closely with Trade Operations and Treasury to ensure smooth end-to-end trade transaction processing and exemplary service delivery.
- Adhering rigorously to the Bank’s policies, operating instructions, and risk management protocols, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
- Setting a high standard of conduct by embodying the Group’s Values and Code of Conduct, fostering an ethical, compliant environment.
Qualifications
- A good First Degree from a recognised institution in Business, Finance, Economics, or related fields, or equivalent professional qualifications acquired through reputable associations and practical experience.
- Specialised knowledge and certification in trade finance instruments and global trade regulations is highly advantageous.
- Sound working knowledge of SME banking products and lending instruments tailored to diverse industries.
Skills and Experience:
- Extensive expertise in Trade Finance with in-depth knowledge of Letters of Credit (LCs), Bills for Collection (BCs), Bank Guarantees, Standby Letters of Credit (SBLCs), and related instruments.
- Proven business development and relationship management capabilities, with experience acquiring, growing, and managing clients actively engaged in trade.
- Strong competence in transaction banking products and deposit mobilization strategies that effectively balance growth and risk mitigation.
- Thorough understanding of credit and risk assessment practices relevant to SME banking.
- Comprehensive industry and sector knowledge, enabling tailored solutions to meet dynamic market needs.
- Up-to-date knowledge of regulatory frameworks and compliance obligations within the banking and trade finance sectors.
- Excellent communication and interpersonal skills to foster trust, negotiate complex transactions, and maintain lasting client relationships.
- Demonstrated ability to work effectively within cross-functional teams and a global banking environment.
- A minimum of 5 years’ post-graduate experience in banking, with a focus on trade finance or SME relationship management roles.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Application Closing Date
10th November, 2026 .
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Principal, Relationship Manager
Requisition Number: 64655
Location: Nigeria
Global Grade: Band 5
Work Type: Office Working
Employment Type: Permanent
Job Summary
- This role is for a Relationship Manager who will both acquire and manage High Net Worth Individual (HNI) / Ultra High Net Worth Individual (UHNI) clients.
Key Responsibilities
Strategy:
- Strategies for business development and revenue generation.
- Business objectives and goals.
Business:
Acquisition & Sales Management:
TrainManagers
- Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.
- Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.
- Achieve “best in class” productivity to maximize the efficacy of the sales process.
- Achieve the budgeted cross sell targets, consistency and penetration.
- Aggressive Sales call plans to acquire large prospective customers through referrals.
- Ensure coverage of customer base in accordance with the approved contact plans.
- Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
- Constantly update product and process knowledge by successfully attending trainings/obtaining certifications.
Customer Relationship Building:
- Effectively meeting customer expectations and handling/reducing customer complaints.
- Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
- Manage the portfolio to de-risk against attrition and achieve stability of book.
- Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.OpenBank Account
- Serve as the one-point contact to the High-Net-Worth customers of the Bank
Processes:
- Ensure compliance with laid down process and procedures.
- Facilitate and Implement work process improvements.
- Ensure compliance with Global Process Standards on Customer Data Confidentiality.
Risk Management:
- Ensure KYC/AML updates, proper/zero error documentation.
- Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
- Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
- Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.
- Read, understand and comply with all provisions of the Group Code of Conduct.
Governance:
- To be able to detect any suspicious transactions, Money laundering, forgeries etc.
- Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.TrackInvestments
- Ensure all GPS standards are followed and adhered.
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.
- Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.
Other Responsibilities:
- Ability to maintain a highly decent professional environment in the bank/branches.
- Educate Clients on the usage of other delivery channels.
Key stakeholders
Internal:
- Clients Segments.
- Analytics and Digital teams.
- Wealth Solutions teams.
- Branch Managers.
- CABM.
- CFCC.
External:
- Existing and Prospective Customers – for acquisition and retention of business.
Qualifications
- First Degree.
- Relevant experience in sales and relationship managment managing HNI/UHNI.
- Experience in handling all Banking & Investment Products.
- Demonstrated ability in sales planning.
- Strong communication and negotiation skills with the ability to influence outcomes.
- Networking ability to manage interdepartmental deliverables.
- Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
- Good understanding of the business environment in Nigeria preferably with direct contacts with the local HNI community.
- Computer literacy at the user level.
- Adapting to multi-cultural environment.
- Good knowledge of capital markets and financial planning.
Skills and Experience:
- Manage Conduct.
- Manage Risk.
- Manage People.
- Spot Opportunities.
- Solve Problems.
- Take the Lead.
- Build Resilience.
Application Closing Date
11th November, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Standard Chartered Bank Latest Recruitment 2026: Relationship Manager, SME Banking, Etc. Jobs
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- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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