Recruitment for Administrative / Customer Service Assistant at Alex Reid West Africa | Lagos | Apply Now
Welcome to Alex Reid West Africa, the one stop shop for all laundry and dry cleaning products and consumables, the first of its kind in the West Africa and Africa sub region. We are the sole representative of Alex Reid UK, a trusted market leader and supplier of quality laundry and dry cleaning products and consumables for the past 100 years.
As a newly established company with a warehouse in the heart of Lagos, our desire is to meet your laundry needs by supplying you with guaranteed superior quality products and consumables at competitive prices.
We are recruiting to fill the position below:
Job Title: Administrative / Customer Service Assistant
Location: Lagos
Employment Type: Full-time
Job Summary
- We are seeking to employ a responsible and responsive Administrative / Customer Service Assistant who will provide customer service/reception and administrative duties in our Lagos office.
Responsibilities
- Welcoming and attending to visitors and customers
- Follow up / liaise with customers on phone using ARWA customer care approach.
- Process sales orders that reach the company by telephone, letter, e – mail or website
- Keep track of daily, weekly, and monthly sales, and submit reports and relevant documentation as required
- Attend meetings, take notes and accurately type minutes / documents as required
- Learn and understand Alex Reid West Africa product offering.
- Use a range of office software, including email, spreadsheets, databases and company in-house financial system (i.e. QuickBooks) for processing orders, record keeping
- Running errands
- Maintain office budget (petty cash), and ensure expenditure receipts and documentation are recorded and filled
- Monitor company email account(s), and respond to queries within defined time
- To assist with the dissemination of information e.g. updating ARWA Website and relevant social media pages, preparing and sending out SMS to customers.
Requirements
- Interested candidates should possess a minimum of OND qualification with at least 3 years experience.
Salary
N100,000 – N120,000 / month.
Application Closing Date
31st December, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hr@alexreidwestafrica.com using the Job Title as the subject of the email.
Recruitment for Administrative / Customer Service Assistant at Alex Reid West Africa | Lagos | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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