Recruitment for Front Desk – HMO Officer at Kingtrust Medical Center | Lagos | Apply Now
Kingtrust Medical Center is a private healthcare facility located on Ogunlana Drive, Surulere, Lagos, Nigeria. The center provides a range of medical services with a focus on quality patient care, professionalism, and a safe environment.
Job Title: Front Desk – HMO Officer
Location: Surulere, Lagos
Employment Type: Full-time
Job Summary
- The Front Desk – HMO Officer is responsible for managing the hospital’s front-desk operations, attending to both private and HMO patients, coordinating patient registration, handling enquiries, and facilitating access to healthcare services.
- The role involves providing excellent customer service, verifying HMO eligibility and obtaining necessary authorizations, coordinating billing and payments, and ensuring smooth communication between patients and hospital departments.
- The ideal candidate must be courteous, organized, detail-oriented, and capable of delivering efficient patient support in a fast-paced private hospital environment.
Key Responsibilities
- Welcome and attend to patients, visitors, and clients professionally and courteously.
- Register both private and HMO patients and accurately capture their details.
- Verify HMO eligibility, coverage, and treatment authorization before services are rendered.
- Process HMO approvals and liaise with HMO providers when necessary.
- Provide information on hospital services, procedures, consultation fees, and HMO coverage.
- Coordinate patient appointments, enquiries, and referrals to appropriate departments.
- Receive payments from private patients and direct them appropriately for billing and receipts.
- Communicate effectively with doctors, nurses, laboratory personnel, pharmacists, and other hospital staff.
- Handle patient complaints and enquiries professionally and promptly.
- Maintain accurate patient records, registration details, and relevant documentation.
- Follow up on pending HMO approvals and resolve related issues.
- Ensure proper handover of pending cases and responsibilities between shifts.
- Maintain a clean, organized, and welcoming reception area.
- Ensure patient confidentiality and compliance with hospital policies and service standards.
Requirements
- OND, HND, or Bachelor’s degree in Business Administration, Health Information Management, Healthcare Administration, or a related field.
- 1–3 years of relevant experience in front-desk operations, customer service, or hospital administration (preferred).
- Basic knowledge of HMO operations and healthcare insurance processes.
- Good understanding of patient registration, billing, and appointment procedures.
- Proficiency in Microsoft Office and basic computer operations.
- Previous experience working in a hospital or healthcare facility is an added advantage.
Skills & Competencies:
- Excellent customer service and interpersonal skills.
- Good verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in documentation.
- Good problem-solving and conflict-resolution skills.
- Professionalism, patience, and a pleasant disposition.
- Ability to work under pressure in a busy hospital environment.
- Good computer literacy and administrative skills.
- High level of confidentiality, integrity, and teamwork.
Working Conditions:
- Full-time position in a fast-paced private hospital environment.
- Shift-based schedule covering morning, afternoon, evening, and night shifts.
- Work schedules may include weekends and public holidays.
- Must be willing to work rotational shifts according to the hospital’s duty roster.
- Requires regular interaction with patients, visitors, healthcare professionals, and HMO representatives.
- Must be able to manage multiple responsibilities efficiently while maintaining excellent patient service standards.
Salary
- N80,000 – N120,000 monthly.
Application Closing Date
7th December, 2026.
How to Apply: Interested and qualified candidates should send their updated CV to: kieran.recruits@gmail.com using “Front Desk/HMO Officer” as subject of the mail.
Recruitment for Front Desk – HMO Officer at Kingtrust Medical Center | Lagos | Apply Now
Join Our WhatsApp Channel
RECOMMENDED JOB SEARCH
Federal and State Government Recruitment
Oil and Gas Jobs
Banking and Finance Jobs
International NGOs Recruitment
Teaching Jobs
Federal and State University Jobs
Federal and State Polytechnic Jobs
Customer Service Jobs
Tired of applying for many job offers and not getting interviews?
We have the solution you are looking for!
Getting your dream job starts with a lot of personal branding and our CV writing experts will help your CV gain clarity and turn your career journey into a professional story by using words – ATS keys specific to your sector that will communicate your skills and experience. And the ability to employers in a unique and professional way, which earns you more job interviews.
Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.
We offer:
* Creative and Professional CV Services
* Creative services and cover letter
* Professional profile improvement services on LinkedIn.
You can purchase any of these services by clicking on the link below.
Let’s help you win more opportunities today, at iCreative Writers Hub, we are more than the hype💯. Email Us: sheglobalconsult@gmail.com
MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)
RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS
Scholarship In America
Scholarship in UK
Scholarship in Europe
Scholarship in Australia
Fully Funded scholarships and Grants
HOW TO WRITE A JOB APPLICATION COVER LETTER
A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.
Do you see? This isn’t rocket science. It’s just a message supporting your application.
CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER
CAREER GUIDE
As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.
If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE
Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.
Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.
Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.
Our services are completely free.
Beware of scammers