Recent Job Openings at Jumia Nigeria

Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are recruiting to fill the position below:

Job Title: Head of Logistics Business Development

Location: Nigeria
Employment Type: Full-time

What You Will Be Doing

• Building a healthy logistics footprint of PUS and DD agencies;
• Create a marketplace of 3PLs for both services PUS and DD;
• Standardise layout of sorting centers and logistics facilities;
• Cost-efficiency of Last Mile and Middle Mile;
• Contribute to tech improvements to increase efficiency in operations;
• Rebuilt trucks capacity & optimisation of routes logic.

Requirements
What we are looking for:

• Sharp, outgoing and up to date individual;
• Proficiency in English;
• Open to travel.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Service Control Specialist

Location: Nigeria
Employment Type: Full-time

Job Summary

• Service Control Specialists are responsible for implementing best practices to enable the successful introduction of the required controls and compliance requirements in an incremental manner.
• Through this, the successful candidates will lead in executing improvements in business agility and will influence and evangelise the continuous improvement mindset and to meet the ongoing compliance requirements.
• A key focus will be ensuring that SOX IT Compliance is achieved across teams and functional groups, whilst keeping key stakeholders fully up-to-date on status (including facilitating impediment resolution and managing risks).
• The selected candidate will be part of a team based in multiple locations and will work in a high-tech learning environment with colleagues across all Jumia locations.

What You Will Be Doing

• Drives the continual improvement of processes and procedures by analyzing process performance data and measures, comparing process performance against performance targets, reporting process performance information, and recommending changes to processes, performance measures and/or targets to maximize process performance.
• Identifies and utilizes effective benchmarks to provide references against which process performance can be effectively measured and evaluated
• Evaluates processes to identify desired outcomes and process performance drivers
• Performs detailed analysis of processes and identifies key measures of process performance for baselining and attainment of desired outcomes
• Develops and documents Continuous Improvement processes and procedures
• Provides support and guidance to the technical teams as they implement controls policies
• Maintain standard operating procedures and job aids ensuring they are current and easily accessible

What We Are Looking for

• Degree in a Computer related subject or similar
• Enthusiastic and with a collaborative attitude
• Excellent communication (oral and written) and interpersonal skills
• A hands-on mentality and a structured way of working
• Collaborative approach and adapt at building effective business relationships
• Ability to multitask and prioritize
• Excellent written/oral communication skills for reports and presentations
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Fluency in English.

Desirable:

• Knowledge of ITIL framework and processes
• Knowledge in SOX/ISO27001/ISO20000/NIST/PCI-DSS/COBIT/MITRE
• Previous experience of SOX IT compliance requirements in a high-growth digital company, operating a delivery model
• Proven track record for planning and executing SOX compliance programmes, including:
  • Sarbanes Oxley S404
  • IT General Controls
  • Risk Management
  • Remediation
  • Experience of understanding the scoping requirements and outcomes of SOC reports
  • Knowledge of risk management and the three lines of defence model
  • Expert proficiency in performing risk assessments and defining mitigation
  • Proven ability to influence teams and instil an agile mindset

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Next Generation of Jumia’s HR Leader

Location: Nigeria
Employment Type: Full-time

What You Will Be Doing

• Head of HR: You will be defining, leading and implementing the HR strategy in collaboration with the country’s CEO as well as designing policies and processes in order to minimize business risk and comply with local laws and internal standards.
• HR People Partner: You will be responsible to translate the HR strategy into actions to deliver the expected level of HR service. This will include support to managers, recruitment, training, careers and development, disciplinary management.
• HR Operations Specialist: You will be in charge of all HR operations, including onboarding, payroll, offboarding, day-to-day management, office management.
• HR Talent Acquisition: You will be in charge of building pipelines, screening profiles, interviewing talents and managing the employer branding strategy at Jumia.
• HR Development: You will be responsible for collecting training and coaching needs and building a plan in alignment with talent reviews, building programs for high potentials and working on retention and happiness.

Requirements
What we are looking for:

• Minimum of 5 years of experience in a structured, fast-paced environment
• Long-term commitment to Africa, based in a Jumia’s Operating Country
• Mastery of MS Office (Excel, PowerPoint & Word)
• Strong project management skills
• Ability to work in a collaborative manner across multiple teams
• Excellent communication and interpersonal skills
• Fluent in English.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Marketing Specialist

Location: Nigeria
Employment Type: Full-time

Role Overview

• As a CRM Associate at Jumia Food, you will play a central role in driving the growth of our food delivery platform.
• Your responsibilities include crafting and executing marketing strategies that elevate the customer experience and propel platform success.
• Your expertise is instrumental in ensuring Jumia Food consistently delivers outstanding value to both customers and restaurant partners.
• You should also be good at Data Analysis (Power BI, SQL) and digital marketing (POM, SEO, CRM, etc)

Key Responsibilities

• Product Positioning and Messaging: Develop clear, compelling product positioning and messaging tailored to our target audience.
• Market Research: Conduct in-depth market research to uncover customer needs, preferences, and industry trends in online food delivery.
• Product Launch: Strategically plan and execute product/brand launches on the Jumia Food platform, collaborating with cross-functional teams for a seamless rollout.
• Content Creation: Generate high-quality marketing content, including product descriptions, blog posts, and promotional materials.
• Customer Insights: Analyze customer data and feedback to gain valuable insights into customer behavior and preferences.
• Marketing Channel Mastery: Cultivate a deep understanding of marketing channels and content standards relevant to your domain, refining your approach using data-driven insights.
• Marketing Outreach: Disseminate communications to customers through channels such as email, push notifications, SMS, in-app messages, and more.
• Segmentation: Utilize insights to construct customer segment cohorts, enabling targeted initiatives that drive sustained engagement and high-value sales.
• Competitor Analysis: Monitor and analyze competitors’ activities in the food delivery sector to identify opportunities and threats.
• Campaign Management: Plan and execute marketing campaigns to enhance user acquisition, retention, and engagement.
• Collaboration: Collaborate closely with sales, operations, and tech teams to align marketing efforts with business objectives.
• Steering: Proactively partner with the Commercial team to steer weekly product performance.
• Performance Tracking: Monitor and report on the performance of marketing campaigns, offering data-driven recommendations for enhancements.

Who We Are Looking for

• Bachelor’s Degree in Business, Marketing, or relevant field.
• 3 to 5 years of experience as a Product or Growth Marketing Specialist, preferably in e-commerce or online food delivery.
• Passion for e-commerce’s transformative potential.
• Highly structured and analytical.
• Proficiency in storytelling with a track record of crafting compelling content.
• Critical thinker is skilled in presenting perspectives using data, instinct, and industry insights.
• Exceptional communication skills.
• Proficiency in marketing tools and platforms like Salesforce CRM, Data Analytics, and Excel.
• Independent worker with experience in creating, leading, managing, and measuring complex campaigns.
• Data analysis proficiency.
• Web programming skills (HTML, PHP) would be a plus
• Ability to crunch and cluster databases

What We Offer

• A unique experience in an entrepreneurial yet structured environment.
• The opportunity to significantly impact the African e-commerce sector.
• The chance to become part of a highly professional and dynamic team.
• Unparalleled personal and professional growth, aligning with our long-term objective to nurture the next generation of leaders.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online