1). Assistant Reservations Manager
Location: Nigeria
Job type: Full-time
Description
- Are you passionate and driven enough to fill our house? We’ve got first class rooms … your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
- Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.
- As Asst. Reservations Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
- Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities
- Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Delivers on plans and objectives where reservations initiatives & hotel targets are achieved
- Supervises the reservations team fostering a culture of growth, development and performance within the department
- Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships with all key stakeholders
- Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements
- Canddiates should possess a relevant qualifications with at least 4 years of experience
- Experience in reservations
- Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions with proven problem-solving capabilities offering support where required
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experience of working with IT systems on various platforms
- Strong communication skills
Salary
To Be discussed.
Deadline: 2nd December, 2023.
How to Apply: Interested and qualified candidates should use the link below to apply:
2). Meeting & Events Executive
Location: Nigeria
Job type: Full-time
Job Description
- Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! here at the Radisson Blu Hotel, we’re looking for first class people just like you!
- At Radisson Blu Hotel, we are one team and make memorable moments for our guests. Our Meeting & Events Executive need to motivate through inspirational leadership, a passion for success and driving empowerment.
- Building loyal relationships with clients and guests, sophistication and style is what we are looking for.
Key Responsibilities
- Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching and mentoring team members.
- Maximises revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations
- Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel
- Supports the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office
- Delivers a pro-active sales culture within the Office to ensure all budgeted revenues are achieved
- Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience
- People developer/exporter
Requirements of Meeting & Events Executive
- Candidates should possess relevant qualifications with at least 4 years of experience
- Proficient in all Meeting & Events procedures to be a resource when needed
- A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
- Commercially aware
- Driven and ambitious to inspire the team to consistently deliver and exceed service standards
- Clear thinker with excellent communication abilities and attention to detail
- Strong working knowledge of Opera Sales & Catering
Salary
To Be discussed
Deadline: 2nd December, 2023.
How to Apply: Interested and qualified candidates should use the link below to apply:
3). Sales Executive
Location: Ikeja, Lagos
Job type: Full-time
Description
- Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
- Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.
- As Sales Executive, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
- Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities
- Ensures the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Develops and implements plans where sales initiatives & hotel targets are achieved
- Leads and manages the sales team, fostering a culture of growth, development and performance within the department
- Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships with all key stakeholders
- Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements
- Proven experience in sales with strong problem-solving capabilities
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experienced in using IT systems on various platforms
- Strong communication skills
Salary
- To Be discussed
Deadline: 2nd December, 2023.
How to Apply: Interested and qualified candidates should use the link below to apply:
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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