Feegor Current Employment Opportunities

Feegor is an innovative B2B e-commerce company that enables retailers discover, connect, and source goods directly from manufacturers and major wholesalers nationwide. We are the technology backbone that ensures easy, trusted and efficient transactions in Nigeria’s Informal retail sector.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Nigeria
Employment Type: Full Time

Job Summary

• As an Operations Manager at Feegor, you will ensure that our daily operations run smoothly.
• Your tasks include overseeing daily operational activities, implementing efficient processes, and managing teams to ensure productivity targets are met.
• Additionally, as a key leadership team member, you will contribute to developing organizational strategies and policies to achieve our goals.

Job Description

• Oversee daily activities and ensuring smooth functioning of the company.
• Develop and improve operational processes to enhance efficiency and productivity.
• Contribute to the development and implementation of organisational strategies.
• Analyze data and metrics to identify areas for improvement and implement solutions.
• Identify and mitigate operational risks to ensure business continuity.

Qualifications

• A Bachelor’s Degree in Business Management, Operations Management, or a related field is required. A Master’s degree is a plus.
• Experience in managing operational activities and processes within an e-commerce, or related industry
• Excellent leadership, communication, and problem-solving skills
• Experience in managing diverse teams
• Strong understanding of technology and data analysis
• Excellent organizational, time management, and multitasking skills
• Self-motivated and able to work in a fast-paced, dynamic environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CVs and Cover Letters to: contact@feegor.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Job Title: Customer Service Executive

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Customer Service Executive is responsible for providing exceptional customer service experience while ensuring our customers’ needs are always satisfied.
• He/She presents, promotes, and sells the company’s products/services to existing and prospective customers.

Job Responsibilities

• Generate sales, cross-sell, and upsell customers on goods and services
• Attend to customer queries and assist in resolving customers’ issues through calls, chats, emails, and/or social media platforms.
• Maintain a positive, empathetic, and professional attitude toward customers at all times and generate customer feedback and testimonials.
• Build sustainable relationships and trust with customer accounts through open and interactive communication via various channels.
• Meet personal/customer service team sales targets and call-handling quotas.

Job Requirements

• Minimum of a B.Sc Degree in Sales, Marketing, or any relevant field.
• Minimum of 3 years of work experience in customer service or similar role with remarkable track records.
• Result-oriented mindsets with a focus on meeting and exceeding sales targetcall-handlings.
• Customer-oriented and able to adapt/respond to different types of characters.
• Excellent communication and presentation skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CVs and Cover Letters to: contact@feegor.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Job Title: Sales Team Lead

Location: Nigeria
Employment Type: Full Time

Job Summary

• As a Sales Team Lead at Feegor, you will be responsible for managing a team of sales and customer service representatives and ensuring they meet their sales targets.
• You will be expected to create and implement sales strategies, monitor sales performance, and foster a positive team environment.

Job Description

• Drive the sales and customer service team towards meeting and exceeding revenue targets.
• Oversee the sales pipeline, ensuring a steady flow of leads and opportunities to generate revenue.
• Focus and guide the customer service team on acquiring and retaining new and existing customers to increase sales and expand the customer base.
• Encourage and guide the team in upselling and cross-selling additional products to existing customers.
• Work on pricing strategies to maximize revenue without compromising customer satisfaction or market competitiveness.
• Regularly Analyze sales data to identify trends, opportunities, and potential areas for revenue growth.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or related field
• Analytical Skills and Team Management skills
• Customer Service and Communication skills
• Ability to meet sales target.
• Experience in team management and sales
• Experience in e-commerce or retail industry is a plus
• Strong leadership skills with the ability to motivate and inspire a sales team
• Excellent organizational and time management skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CVs and Cover Letters to: contact@feegor.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.