Ibis Hotel Ikeja Ongoing Employment Opportunities

Ibis Hotel Ikeja is an international hotel company owned by AccorHotels, a hotel holding company. AccorHotels is listed on the Paris Stock Exchange and was founded in 1967. Ibis opened its first hotel in 1974. The hotels are generally close to city centres, airports, beaches or railway stations.

We are recruiting to fill the position below:

Job Title: F&B Manager

Location: Ikeja, Lagos
Employment Type: Full Time

Job Description

• Enhances guest satisfaction
• Handles guest comments and complaints, ensuring follow-up
• Develops close relationships with guests to encourage loyalty
• Ensures guests receive a warm and personalized welcome
• Organizes and supervises the preparation of points of sale according to activity forecasts
• Ensures that reference standards are properly applied
• Checks that sales materials are well presented
• In conjunction with the Head Chef, prepares the menus, organizes purchases and ensure the update and application of cooking instructions
• Plans changes in the menu, sets prices and organizes the work for the day in coordination with the Head Chef
• Manage and values the different food and beverage points of sale
• Make sure the information are given t0 the concerned services
• Develops team spirit and motivation by creating a good working atmosphere
• Takes part in or validates recruitments
• Organizes the welcome and integration of new employees
• Prepares or checks the work schedules, ensuring that they are consistent with activity forecasts
• Conducts annual performance appraisals and sets targets for the team
• Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up
• Helps employees improve their skills and provides support for career development
• Applies labor legislation
• Develops excellent relations with guests
• Prepares the commercial action plan for the department and ensures implementation
• Sets daily sales targets for the team
• Analyses guests’ comments and shares them with the team
• Launches and deploys marketing initiatives in the local area in order to increase revenue
• Works in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers
• Knows the market and customer expectations
• Keeps close track of what the competition is doing
• Uses sense of creativity and innovation to facilitate commercial operations
• Ensures that management results are in line with the hotel’s targets
• Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand’s internal audit guidelines
• Adapts department organization as required and manages headcount for optimum “prime cost”
• Draws up, implements and ensures that internal checks are properly carried out
• Ensures that the equipment and cultural assets of the department remain in good condition and working order
• Checks inventories that have been carried out
• Is responsible for keeping the equipment and furniture in good condition
• Ensures machinery works reliably and follows up any technical work
• Ensures that all F&B areas are kept clean and that hygiene and food safety standards are respected
• Sets up an action plan based on the hygiene analysis results and tracks implementation
• Applies and ensures application of the hotel’s security regulations (in case of fire etc.)
• Respects and ensures respect of the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste etc.)
• Is responsible for the security of people and property in the area under his/her remit.

Qualifications

• HND / B.Sc in Hotel Management
• Diploma or/and Certificate in Food and Beverage category in the related field
• 2 – 3 years working experience as a Food and Beverage Manager
• Proficiency in communication and math skills
• Ability to work in a team and supervise the subordinates
• Quick decision making skills
• Guest oriented, outgoing and service minded
• Proficiency in the use of micros and other application programs.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Assistant Sales & Marketing Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Collaborate with Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.
• To negotiate contracts with clients and to ensure that all necessary paperwork (e.g. credit agreements, etc.) is in place prior to clients’ placing business
• To maintain an efficient sales office procedure and to insure the regular maintenance of an accurate and updated accounts/contacts database and follow-up procedures
• Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases customer base
• Effect periodic sales meetings and update records on ANAIS
• Ensure adherence to the work ethics, policies, and regulations of the Hotel
• Perform administrative tasks of production recording, filing, and inventory
• Responsible for recommending solutions which will help in enhancing the profits of the company and should be a problem solver.
• Provide excellent customer service and ensure that all the customers are satisfied with the services and are not facing any issues
• Responsible for developing strategies and suggesting changes which will help bring about more profit and improved sales
• Have a thorough understanding of the drivers of the business in hospitality sector and have demonstrated the ability to adapt and deliver in an aggressive and competitive environment
• To assist the Sales & Marketing Manager in managing and coordinating all efforts of the Sales & Marketing operations, to ensure efficient, prompt, courteous, consistent quality and proactive service for all hotel guests
• Be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in the hotel
• To pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc. to the management immediately
• To be fully aware of the hotel’s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions and room rates
• To maintain and exceed the hotel’s revenue goals within the allocated market segments
• organize and conduct familiarization tour of the hotel
• To maintain confidentiality of the information directly related to the hotel’s activities and to not divulge such information outside the hotel.

Qualifications

• Degree in Marketing, Business Administration and other related fields
• Minimum of three (3) years working experience in similar role, hotel experience will be a plus
• Sound knowledge of digital and traditional marketing strategies and operations
• Problem solving, communication skills as to relating with clients and colleagues
• Proficient in the use of Opera & other related software for effective marketing communications & operations

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Plumber

Location: Ikeja, Lagos
Employment Type: Full-time

Duties and Responsibilities
Customer Relations:

• Respects guests’ privacy and works without disturbing them
• Actively contributes to guests’ comfort

Professional Techniques / Production:

• Carries out occasional repair work as required
• Prevents problems from occurring in the hotel’s plumbing installations
• Follows the preventive maintenance programme as communicated by the Technical Manager
• Ensures all water systems are at maximum efficiency
• Applies water hygiene procedures
• Responsible for installing, repairing and maintaining pipes, fixtures and other materials used for water distribution and waste water disposed in the building

Team Management:

• Communicates and cooperates with own department and all the other departments

Management and Administration

• Helps optimize energy consumption
• Respects Accor’s Legionnaires’ disease directive
• Applies the hotel’s security regulations (in case of fire, etc.)
• Respects the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste etc.)
• Actively contributes to the safety of people and property (ensuring safety exits remain clear of obstruction, etc.)

Requirements

• OND / HND / BSc in Electrical Engineering or any other Engineering course
• Minimum of SSCE / GCE / NECO or any relevant Degree
• Trainings and certifications in plumbing or maintenance management
• Minimum of 2 years work experience as a plumber in a reputable hotel or organization
• Extensive knowledge of plumbing systems
• Ability to work well and without supervision
• Ability to work over extensive time periods
• Ability to respond to guest complaints in a timely manner
• Excellent listening and communication skills
• Flexibility
• Ability to work as part of a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: ibisjobadvert@gmail.com using “Plumber” as the subject of the mail.