Vacancies at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Relationship Manager, Corporate Banking – Energy

Location: Nigeria
Employment Type: Full-time

Duties & Responsibilities

• Initiate the winning of new accounts and resuscitate dormant relationships.
• Market bank’s products to meet customer needs
• Negotiate & convince customers to buy the bank’s product/services
• Manage and deepen relationships with existing customers
• Remain abreast of the market, industry, competition and regulatory developments to contribute to the enhancement of the business
• Provide support in the origination and execution of IBG transactions
• Carry out due diligence on client transactions.
• Work closely with Credit and Product Partners
• Support transactional approval process (including business, legal and compliance, tax and accounting etc.)
• Provide support to Credit Risk Management to ensure credit reviews are completed in a timely manner
• Assist in Transaction Memos and provide relationship background and financial information support, as necessary.

Requirements
Education:

• Minimum Education: First Degree or its equivalent in any discipline preferably Business-related.
• Higher Degrees / Professional Certification will be an added advantage

Experience:

• Minimum of 4 years relevant experience across various business segments.

Skills & Competencies:

• Excellent business development experience and natural flair for sales & marketing
• Strong credit analysis/appraisal, loans administration and account management skills
• Ability to leverage products to increase market penetration, drive liability generation, increase profitability and market share
• Knowledge of financial modelling, quantitative and analytic skills; and familiarity with specialized industry issues.

Application Closing Date
6th July, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates will be contacted.

Job Title: Relationship Manager – Corporate Banking (Infrastructure)

Location: Nigeria
Employment Type: Full-time

Job Description

• Providing financial advisory and support services to clients to ensure that their corporate needs are fulfilled.
• Resuscitate dormant accounts.
• Coach team members to work cross-functionally to achieve team’s and group’s target.
• Assign target to the team members.
• Identify and establish new relationships, consistent with the bank`s commercial objectives, so that bank`s market share is maximized.
• Identify the credit worthiness/risk appetite of portfolio clients and introduce them to relevant bank products/services accordingly to maximize portfolio revenue.
• Review customer’s credit request proposed by the RM and make recommendation to CAP.
• Understand the competition & formulate counter strategy to safeguard bank position & win new businesses.
• Maintain high client satisfaction ratings through exceptional working relationships with clients with a view to increasing the Bank’s market share.
• Ensure high quality of credit portfolio is maintained at all times in compliance with the Bank’s credit policies, standards and regulatory requirements.
• Cross Selling of bank products and services to existing and prospective relationships to enhance business potentials and deepen market share.

Requirements
Education:

• Minimum Education: First Degree in any discipline preferably Business-related.

Experience:

• Minimum of 5 years relevant banking experience.

Key Competencies Requirements:
Knowledge:

• Banking environment
• Bank credit policies and procedures
• Regulatory requirements and policies
• Microsoft office
• Banking services/products
• Strong interpersonal and communication skills
• Marketing/sales.

Application Closing Date
6th July, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates will be contacted.

Job Title: Team Lead, Innovation System Manager (ISM)

Location: Nigeria 
Employment Type: Full-time

Job Description

• Manage the day-to-day operations of the Bank’s internal idea management platform (Imagin8)
• Design and run periodic Innovation challenges as scheduled
• Review and evaluate submissions to Innovation challenges within approved timelines
• Engage Business stakeholders with pre-evaluated submission and identify submissions that will be accepted for implementation
• Conduct periodic reviews of ideas accepted for implementation in line with agreed timelines and present detailed report detailing status update for these ideas
• Proactively manage initiatives that are at risk of falling behind approved timelines and devise contingency plans to increase likelihood of being delivered on schedule
• Liaise with M&CC department to develop and manage the rollout of a yearly holistic communication/ engagement plan to drive awareness and engagement with all stakeholders
• Manage the implementation of the Bank’s Innovation Rewards and Recognition framework
• Identify idea submissions that qualify for rewards and work with FINCON to ensure disbursement of rewards are done timely
• Periodic update and communication of the Imagin8 leaderboard which showcases top ideators
• Liaise with First Academy to ensure Innovation training curriculum is updated yearly and effectively rolled out across the bank as approved
• Periodic review of the impact of Innovation training curriculum to ensure expected training outcomes are achieved
• Coordinate the scheduling of periodic Innovation committee meetings and ensure adequate preparations are made to guarantee successful meetings
• Ensure meeting minutes and action points are well captured and communicated promptly to all meeting participants
• Supervise the activities of innovation analysts or other project team members and enabler teams working on assigned projects.
• Perform any other duties as assigned by Head, Enterprise Innovation and Team Leads.

Job Requirements
Education:

• Minimum of Bachelor’s Degree, with a minimum grade of 2.2
• Project Management certification will be an added advantage

Experience:

• Minimum of two years working experience in Banking or Fintech ecosystems
• Experience with business analysis
• Experience with modeling techniques and methods
• Experience with supporting idea generation and management process
• Experience in the implementation of innovation initiatives, managing transformation, change management or other strategic projects will be a plus

Application Closing Date
25th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Requirements
Education:

• First degree in Applied or Social Sciences, Higher Degree/MBA/Professional Certifications required (Business Continuity Institute (BCI), ISO22301Lead Implementer Certification, Disaster Recovery Institute (DRI), Project Management, Risk Management e.t.c.

Experience:

• Minimum experience: 12 years of relevant banking experience within Risk Management, Control, Operations or Audit. Knowledge of Statistics and experience using statistical methods for data analysis is essential.
• Business Continuity Management practices and in-depth knowledge of international BCM standards promoted by BCI and DR1 and ISO.
• A strong understanding of Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices (COSO, ISO, Health & Safety, COBIT, etc.).

Application Closing Date
24th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Junior MSE, Internal Communication & Content Management

Job Identification: 1081
Location: Nigeria
Employment Type: Full-time

Duties & Responsibilities

• Provide support to the Team Lead, Internal Communications and Content Management to design strategy, content, campaigns, and communication plans, and schedule deployments on the Bank’s products, services, and initiatives to facilitate staff engagement.
• Support the Team Lead, Internal Communications and Content Management to achieve a minimum of 75% awareness and understanding of the Bank’s history, strategy, hero products, services, and initiatives among staff always – the what, the why, the how – using best practices with respect to communication efficiency, message clarity and appropriate frequency, across a range of channels.
• Curate the Bank’s corporate history, heritage and milestones, and serve as a gatekeeper for their communications and dissemination by verifying and validating content for accuracy, checking the brand, legal and regulatory implications. This requires a high level of attention to detail and an understanding of the brand, its history, heritage, strategic business functions, strategic resource functions, products, regulatory issues, compliance and organisational policies.
• Manage group-wide campaigns on corporate heritage to drive awareness and assimilation amongst staff.
• Collaborate with other strategic teams to curate narratives for telling the Bank’s history and milestones.
• Provide support for planning and implementing publication plans.
• Provide support for implementing speaking opportunities at conferences and other events carefully curating the Bank’s heritage as part of the narratives in line with the corporate strategic objectives.
• Review of proposals on publications, awards, case studies, and speaking opportunities at conferences and events.
• Draft editorial materials e.g. stories, articles, board, management, corporate profile, pitch book, editorial style guide and provide support for editing and proofreading as may be required.
• Prepare draft presentation for conferences and other events as may be required.
• Provide support for evaluation of the Bank’s publications initiatives to ascertain effectiveness.
• Provide support for the development of editorial calendars and monitor calendar execution.

• Provide support in rendering relevant periodic reports within the defined timelines.
• Stakeholder management and engagement amongst assigned business units and resource functions to achieve synergy in communications across the Group, to increase awareness and in-depth knowledge, promote cross-selling and achieve uptake in the Bank’s products among staff.
• Plan, design content, design campaigns, schedule deployment of the Bank’s products, services, and initiatives to facilitate engagements in internal and external communications.
• Any other job as may be assigned by the Head of Unit/ Group Head of Department.

Requirements
Education:

• Minimum Education: First Degree in Social Sciences, Humanities, or related discipline.

Experience:

• Minimum of 2 years’ experience, knowledge of quantitative & qualitative market research, history, storytelling, writing, record keeping and customer service relationship management. Proficiency in Microsoft Office tools and Generative AI is essential.

Application Closing Date
18th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: MSC, Internal Communication & Content Management

Job Identification: 1082
Location: Nigeria
Employment Type: Full-time

Duties & Responsibilities

• Achieve a minimum of 75% awareness and understanding of the Bank’s strategy, hero products, services, and initiatives among staff at all times – the what, the why, the how – using best practice with respect to communications efficiency, message clarity and appropriate frequency, across a range of channels.
• Gatekeeper for internal communications dissemination by verifying and validating content for accuracy; checking brand legal and regulatory implications. This requires a high level of attention to detail and an understanding of the brand, strategic business functions, strategic resource functions, products, regulatory issues, compliance, and organizational policies.
• Disseminate strategy across board and adapt overall objectives without dilution using language that drives clarity and understanding. This requires a constant awareness of the pulse of the Bank and a good understanding of the various dynamics within – staff cadres, roles (front office/back office), demographics, psychographics, and operational cycles. The ability to tease out WIIFM and WIIFB is also very key.
• Owner of all change management and communication workstreams of every project within the Bank implementing all the change management process, working with respective units to communicate effective and sustainable organisational change through their transformation and change programmes; enabling them to realize the full value of their transformation by helping staff adopt change.
• Stakeholder management and engagement amongst several business units and resource functions to achieve synergy in communications across the Group to increase awareness and in-depth knowledge, promote cross-selling and achieve uptake in the Bank’s products among staff for effective marketing to their customers.
• Design strategy, content, campaigns, and communication plan, and schedule deployment of the Bank’s products, services and initiatives to facilitate staff engagement.
• Support human capital development to sustain awareness and passion for the Bank’s vision, mission and brand pillars through engagement activations which rally employees, inspire action, and create Brand Ambassadors, Coordinate selection, training, and re-training of Brand Champions.  Manage the pitch and award process for the relevant staff engagement/Brand culture agencies, monitor implementation, measure success, and collate feedback to ensure improvement.
• Manage Internal communications agencies in the development of enterprise-wide campaigns; ensure effective management of client/ agency relationships to ensure timely delivery on projects and activations
• Effective channel management of the Bank’s internal communications tools that span across;

• Intranet-Liaising with IT team to leverage the intranet as an effective internal communications tool and to ensure it meets the needs of its audience.
• Roadshows; Coordinate visits to regions, Groups, BDOs and Branches to ensure dissemination of strategic priorities and plans.
• Applications: Adaptation of information on electronic platforms such as emails, screen savers, desktop background, ticker, etc. keeping in view the intrinsic reach, accessibility, space constraints and affinity for each channel.
• Touchpoints: Adaptation of information to physical touchpoints such as posters, elevators, walls, buildings, branches, etc.
• Consistently innovate the internal communications process through consistent reviews and proposals of innovative channels and activities to increase engagement; evaluating the Bank and Group’s internal communications initiatives to ascertain effectiveness.
• Collaborate with external communications units to enhance customer satisfaction through dissemination of regular information on Bank’s products and initiatives as well as HoldCo communications to customers.  A broad overview of external communications is required to ensure that staff are the first to be informed of all products, services and initiatives, ensuring consistency, accuracy and avoiding message conflicts.
• Building on existing networks and developing where required, internal communications contacts throughout the Bank; build a robust directory across the Group.
• Developing and creating awareness for the internal communications policies and protocols
• Channel enquiries and complaints on products and services from FirstContact and other sources to the relevant officers and ensure 360o closure.
• As the custodian of strategic, regulatory, people, disciplinary, personal, etc. information and data, exhibit utmost discretion in the maintenance of the security of all Information entrusted to the staff.
• Support the department’s Information Security Management Systems and Business Continuity Management activities to ensure compliance. Ensure staff compliance with the principles and policies in the Information Security Handbook through message clarity and appropriate frequency of communications.

Requirements
Education:

• Minimum Education: First Degree in Social Sciences or related discipline.

Experience:

• Minimum of 5 years’ experience, knowledge of quantitative & qualitative market research, record keeping & customer service relationship management. Proficiency in Microsoft word, PowerPoint & Excel is essential.

Application Closing Date
18th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online