Apply for Eye Foundation Hospital | Recruitment

Eye Foundation Hospital (Operated by Summit Healthcare Hospital Ltd) is the leading eye care hospital in Nigeria with a vision to eliminate avoidable blindness in Nigeria and Africa. For over three decades, we have been at the forefront of delivering excellent and quality eye care through a network of primary, secondary, and tertiary eye care centres across Nigeria.We are a one-stop-shop for eye care with a wide range of comprehensive services of international standards offered by well-trained professionals with state-of-the-art equipmentand environment. Renowned for our unwavering dedication and commitment to quality, we take pride in our esteemed reputation as a trusted and reputable healthcare institution.

We are recruiting to fill the position below:

Job Title: Nurse

Location: Ijebu Imushin, Ogun
Employment Type: Full-time

Job Summary

• A Nursing Officer is responsible for treating patients who are sick and injured, counselling, offering advice and emotional support to patients and their families, taking care of paperwork, helping doctors diagnose patients and providing advice and follow-up care.

Responsibilities

• Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements.
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
• Promotes patient’s independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division’s philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations.
• Resolves patient problems and needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
• Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Documents patient care services by charting in patient and department records.
• Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains patient confidence and protects operations by keeping information confidential.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results.
• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; and participating in team problem-solving methods.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Interested candidates should possess a Bachelor’s Degree in relevant fields with 1 – 3 years work experience.

Skills and Competencies:

• Must be Compassionate
• Excellent Verbal and Written communication Skills
• Strong Professional Conduct.
• Commitment to Safety.
• Attention to Detail.

Application Closing Date
19th June, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@eyefoundationhospital.com using the Job Title as the subject of the mail.

Job Title: Customer Experience Officer

Location: Lagos 
Employment Type: Full-time

Job Summary

• A Customer Experience Officer performs informational and service-related duties on behalf of the hospital
• The Customer Experience Officer’s responsibilities includes answering phones calls, resolving patient queries regarding medical care and direct patients to the proper resources for further assistance with their issues.

Responsibilities

• Providing help and advice to customers using the organization’s products or services.
• Communicating promptly, courteously with customers by telephone, email, letter and face to face.
• Investigating and solving customers problems, which may be complex or long-standing problems that have been passed on by other units.
• Conduct customer experience surveys.
• Producing written information for customers, often involving use of computer packages/software.
• Preparation for monthly report.
• Coordinating feedback or complaints procedures for customers using the Patient Satisfaction survey.
• Improving customer service procedures, policies and standards for the organization.
• Meeting with other managers to discuss possible improvements to customer service;
• Learning about the organization’s products or services and keeping up to date with changes;
• Provide pricing and service delivery information
• Direct requests and unresolved issues to the designated resource
• Record details of inquiries, comments, complaints and actions taken.
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process
• Assisting in preparing correspondence to be sent out to clients.
• Work with other hospital manager on initiatives to improve efficiency and ensure quality delivery of healthcare services to patients.
• Any other duties assigned from time to time.

Qualifications

• A Bachelor’s Degree in Mass Communication / English / Social Sciences
• A minimum of 2 years experience in a similar role is required
• Experience in healthcare sector is an added advantage.
• Must have completed NYSC

Skills and Competencies:

• Expert level written and verbal communication skills.
• Attention to Detail.
• Ability to work with minimal supervision
• Ability to work under pressure
• Empathy
• Accurate
• Quick to learn

Core Values:

• Accountability
• Resourcefulness
• Ethics
• Flexibility
• Respectful Engagement
• Empathy.

Application Closing Date
24th June, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@eyefoundationhospital.comusing the Job Title as the subject of the mail.

Job Title: Cashier

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• The Cashier will be responsible for receiving payment by cash, cheque, direct transfers or vouchers. He/ She will also be responsible for issuing receipt, and giving change when necessary to customers. He/ She will also be responsible for posting payment received into necessary entry books and balancing the books at the end of each business day.

Responsibilities

• Responsible for receiving and confirming bill for patient on the system; if bill amount is correct before collection of payment.
• In case of cash payment, you must ensure that appropriate amount is paid by verifying the cash paid by the patient.
• In case of cheque payment, the Consultant in charge of the patient must sign the bill approving the cheque collection.
• In the case of direct lodgment, transfer and POS, transactions must be confirmed approved before proceeding to issuing receipt.
• Receipt(s) will only be issued after payment is made.
• Posting of transaction into the QuickBooks appropriately.
• Balance transactions at the end of the day with Accountant/ Auditor.
• Report sign by both parties on the cash to be lodged.
• Responsible for summarizing corporate bills daily, weekly and monthly.
• Contribute to team effort by accomplishing related results as needed.
• Preparation of weekly and monthly reports
• Posting of journals.
• Preparation and Updating of ledgers.
• Preparation of assigned reports.
• Any other duties as assigned by your supervisor, manager & the Medical Director from time to time.
• Any other duties assigned by your Manager and the Medical Director.

 Requirments

• Education: Minimum of an OND preferably in Accounting
• 2 years’ experience in a Cashiering role.
• Must be familiar with the use of Accounting Software.

Skills and Competencies:

• Expert-level written and verbal communication skills.
• Attention to Detail.
• Ability to Multitask.
• Accurate
• Numerical Skills
• Quick to learn

Computer Savvy Skills:

• Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint}

Application Closing Date
25th June, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@eyefoundationhospital.comusing the Job Title as the subject of the mail.